Michigan › Allegan County › Douglas
The Orchards At Douglas Cove
243 Wiley Road, Douglas, MI 49406
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 51 beds, The Orchards At Douglas Cove serves Douglas in Allegan County, Michigan and has taken Medicare and Medicaid residents since 1986.
CMS gives it 2 of 5 stars overall, below the Michigan median of 3; the health inspection rating is 2, staffing 3 and quality measures 3.
Inspectors recorded 29 health deficiencies across the three most recent survey cycles (12, 14, 3 by cycle, most recent first), none at the actual-harm level. That is 56.9 per 100 beds, more than the state median of 29.4.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.6 hours per resident per day (0.4 RN), close to the Michigan median of 3.8; nursing staff turnover is 48.8%.
Compared with county, state and nation
| Measure | This facility | Allegan Co. median | Michigan median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 29 | 34 | 29 | 28.7 |
| Citations per 100 beds | 56.9 | 56.9 | 29.4 | 26.8 |
| Total nurse hours per resident day | 3.6 | 3.6 | 3.8 | 3.9 |
| RN hours per resident day | 0.4 | 0.9 | 0.7 | 0.7 |
| Nursing staff turnover | 48.8% | 46.5% | 44.6% | 45.8% |
| Fines listed | $0 | $14,020 | $0 | — |
County and state figures are medians across facilities (6 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 17 Jul 2025, 18 Jul 2024.
Severity mix: D ×21 E ×2 F ×6
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 5 Mar 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 17 Mar 2026 |
| 5 Mar 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 17 Mar 2026 |
| 5 Sep 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 29 Sep 2025 |
| 5 Sep 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 29 Sep 2025 |
| 5 Sep 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 29 Sep 2025 |
| 17 Jul 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 25 Aug 2025 |
| 17 Jul 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 25 Aug 2025 |
| 17 Jul 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 25 Aug 2025 |
| 17 Jul 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 25 Aug 2025 |
| 17 Jul 2025 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 25 Aug 2025 |
| 17 Jul 2025 | F0603 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | D | Standard survey | 25 Aug 2025 |
| 17 Jul 2025 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 25 Aug 2025 |
| 21 May 2025 | F0908 | Keep all essential equipment working safely. | D | Complaint investigation | 16 Jun 2025 |
| 12 Mar 2025 | F0908 | Keep all essential equipment working safely. | F | Complaint investigation | 15 Apr 2025 |
| 12 Mar 2025 | F0728 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. | D | Complaint investigation | 9 Apr 2025 |
| 18 Jul 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Complaint investigation | 21 Aug 2024 |
| 18 Jul 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 21 Aug 2024 |
| 18 Jul 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 21 Aug 2024 |
| 18 Jul 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 21 Aug 2024 |
| 18 Jul 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 21 Aug 2024 |
| 18 Jul 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 21 Aug 2024 |
| 18 Jul 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 21 Aug 2024 |
| 18 Jul 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 21 Aug 2024 |
| 18 Jul 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 21 Aug 2024 |
| 18 Jul 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 21 Aug 2024 |
| 18 Jul 2024 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Standard survey | 21 Aug 2024 |
| 7 Jun 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 6 Jul 2023 |
| 7 Jun 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 6 Jul 2023 |
| 7 Jun 2023 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 6 Jul 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 48.8%, RNs 66.7%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Michigan median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 9.6% | 9.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.1% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.7% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.7% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 18.8% | 10.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.3% | 4.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 23.6% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, individual. Chain: The Orchards Michigan (15 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| White Lake Healthcare LLC | Operational/managerial control | NOT APPLICABLE | 11/01/2025 |
| Douglas Cove Mi Opco LLC | Adp of the snf | NOT APPLICABLE | 11/01/2025 |
| White Lake Healthcare LLC | Adp of the snf | NOT APPLICABLE | 11/01/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Allegan County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Allegan County Medical Care Facility | Allegan | 39 | 5 | 5 | 5 | 11 | 28.2 | — | 20 Feb 2026 |
| Resthaven Care Center | Holland | 145 | 3 | 3 | 4 | 29 | 20.0 | — | 5 Aug 2025 |
| The Laurels of Sandy Creekabuse icon | Wayland | 99 | 3 | 2 | 3 | 34 | 34.3 | $14K | 26 Mar 2026 |
| Ely Manorabuse iconSFF Candidate | Allegan | 101 | 1 | 1 | 4 | 63 | 62.4 | $158K | 30 Jun 2026 |
| Life Care Center of Plainwell | Plainwell | 119 | 1 | 1 | 4 | 85 | 71.4 | $172K | 9 Apr 2026 |
All 6 facilities in Allegan County
Questions and answers
How many deficiencies has The Orchards At Douglas Cove been cited for?
29 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.
Has The Orchards At Douglas Cove been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at The Orchards At Douglas Cove compare?
Reported total nurse staffing is 3.6 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.
Who operates The Orchards At Douglas Cove?
It is part of the The Orchards Michigan chain. Ownership type is for-profit, individual. Organisations in the CMS ownership record include White Lake Healthcare LLC. Individual owners and managers are not listed on this site.
When was The Orchards At Douglas Cove last inspected?
The most recent survey or investigation in the CMS record is dated 5 Mar 2026; the most recent standard health survey was 17 Jul 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.