Elder Care Record

New York › Warren County › Glens Falls

The Pines At Glens Falls Ctr For Nursing & Rehab

170 Warren Street, Glens Falls, NY 12801

CCN 335325 · For-profit, limited liability company · 120 certified beds · chain National Health Care Associates

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 120 beds, The Pines At Glens Falls Ctr For Nursing & Rehab serves Glens Falls in Warren County, New York and has taken Medicare and Medicaid residents since 1971.

CMS gives it 2 of 5 stars overall, below the New York median of 3; the health inspection rating is 1, staffing 1 and quality measures 5.

Inspectors recorded 18 health deficiencies across the three most recent survey cycles (10, 3, 5 by cycle, most recent first), none at the actual-harm level. That is 15.0 per 100 beds, more than the state median of 11.0.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.3 hours per resident per day (0.6 RN), close to the New York median of 3.5; nursing staff turnover is 57.8%.

18health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.3nurse hours per resident per daystate median 3.5
97%occupancy (residents ÷ beds)117 residents a day

Compared with county, state and nation

MeasureThis facilityWarren Co. medianNew York medianUS average
Overall star rating2233.0
Health citations, 3 cycles18181728.7
Citations per 100 beds15.015.011.026.8
Total nurse hours per resident day3.33.33.53.9
RN hours per resident day0.60.60.60.7
Nursing staff turnover57.8%57.8%38.4%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (4 in the county, 593 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)10
Cycle 23
Cycle 35

Dark bar: this facility. Grey bar: New York average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Mar 2026, 22 Mar 2023.

Severity mix: D ×10 E ×3 F ×5

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
18 Mar 2026F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint investigation21 May 2026
18 Mar 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.FStandard survey21 May 2026
18 Mar 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.FComplaint investigation21 May 2026
18 Mar 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey21 May 2026
18 Mar 2026F0880Provide and implement an infection prevention and control program.FStandard survey21 May 2026
18 Mar 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey21 May 2026
18 Mar 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey21 May 2026
18 Mar 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey21 May 2026
18 Mar 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey21 May 2026
18 Mar 2026F0759Ensure medication error rates are not 5 percent or greater.DStandard survey21 May 2026
22 Mar 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey16 May 2023
22 Mar 2023F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey16 May 2023
22 Mar 2023F0814Dispose of garbage and refuse properly.DStandard survey16 May 2023
12 Nov 2020F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey6 Jan 2021
12 Nov 2020F0685Assist a resident in gaining access to vision and hearing services.DStandard survey6 Jan 2021
12 Nov 2020F0692Provide enough food/fluids to maintain a resident's health.DStandard survey6 Jan 2021
12 Nov 2020F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey6 Jan 2021
12 Nov 2020F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey6 Jan 2021

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.29 h
Nurse aides1.7 h
LPN1.03 h
RN0.56 h
Weekend total2.86 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New York average. Turnover: nursing staff 57.8%, RNs 67.9%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityNew York medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay17.2%13.2%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.4%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.0%2.7%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.3%0.9%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay19.1%11.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay8.9%6.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay21.8%12.4%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Glens Falls Crossings Llc. Chain: National Health Care Associates (42 facilities).

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Warren County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Glens Falls Center For Rehabilitation and NursingGlens Falls1203321512.5—18 Dec 2023
Elderwood At North CreekNorth Creek822311214.6—20 Sep 2024
Warren Center For Rehabilitation and NursingQueensbury802113645.0$9K15 Apr 2026

All 4 facilities in Warren County

Questions and answers

How many deficiencies has The Pines At Glens Falls Ctr For Nursing & Rehab been cited for?

18 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The New York median is 17 per facility.

Has The Pines At Glens Falls Ctr For Nursing & Rehab been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at The Pines At Glens Falls Ctr For Nursing & Rehab compare?

Reported total nurse staffing is 3.3 hours per resident per day against a New York median of 3.5 and a national average of 3.9.

Who operates The Pines At Glens Falls Ctr For Nursing & Rehab?

It is part of the National Health Care Associates chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.

When was The Pines At Glens Falls Ctr For Nursing & Rehab last inspected?

The most recent survey or investigation in the CMS record is dated 18 Mar 2026; the most recent standard health survey was 18 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.