New York › Cattaraugus County › Olean
The Pines Healthcare & Rehab Centers Olean Campus
2245 West State Street, Olean, NY 14760
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 120 beds, The Pines Healthcare & Rehab Centers Olean Campus serves Olean in Cattaraugus County, New York and has taken Medicare and Medicaid residents since 1972.
CMS gives it 4 of 5 stars overall, above the New York median of 3; the health inspection rating is 4, staffing 3 and quality measures 2.
Inspectors recorded 9 health deficiencies across the three most recent survey cycles (4, 4, 1 by cycle, most recent first), none at the actual-harm level. That is 7.5 per 100 beds, fewer than the state median of 11.0.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.5 hours per resident per day (0.5 RN), close to the New York median of 3.5; nursing staff turnover is 60.8%.
Compared with county, state and nation
| Measure | This facility | Cattaraugus Co. median | New York median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 9 | 12 | 17 | 28.7 |
| Citations per 100 beds | 7.5 | 10.4 | 11.0 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.3 | 3.5 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 60.8% | 37.9% | 38.4% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (5 in the county, 593 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: New York average per facility for the same cycle, as published by CMS. Standard health survey dates: 7 Mar 2025, 3 Mar 2023.
Severity mix: D ×9
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 7 Mar 2025 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 30 Apr 2025 |
| 7 Mar 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 30 Apr 2025 |
| 7 Mar 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 30 Apr 2025 |
| 7 Mar 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 30 Apr 2025 |
| 3 Mar 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 31 Mar 2023 |
| 3 Mar 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 30 Apr 2023 |
| 3 Mar 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 15 Apr 2023 |
| 3 Mar 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 30 Apr 2023 |
| 6 Mar 2020 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 30 Apr 2020 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New York average. Turnover: nursing staff 60.8%, RNs 46.7%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | New York median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 21.7% | 13.2% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.5% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 5.8% | 0.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.3% | 2.7% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 4.4% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 30.5% | 11.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 9.9% | 6.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 20.6% | 12.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: government, county. Legal business name: County Of Cattaraugus.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| County of Cattaraugus | 5% or greater direct ownership interest | 100% | 03/01/1973 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Cattaraugus County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Absolut Center For Nursing and Rehabilitation At A | Allegany | 37 | 5 | 5 | 2 | 8 | 21.6 | — | 9 Jul 2025 |
| Salamanca Rehabilitation & Nursing Center | Salamanca | 120 | 4 | 4 | 3 | 14 | 11.7 | — | 5 Dec 2025 |
| Gowanda Rehabilitation and Nursing Center | Gowanda | 160 | 3 | 3 | 4 | 15 | 9.4 | $24K | 21 May 2026 |
| The Pines Healthcare & Rehab Ctrs Machias Campusabuse icon | Machias | 115 | 2 | 2 | 5 | 12 | 10.4 | $125K | 3 Feb 2025 |
All 5 facilities in Cattaraugus County
Questions and answers
How many deficiencies has The Pines Healthcare & Rehab Centers Olean Campus been cited for?
9 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The New York median is 17 per facility.
Has The Pines Healthcare & Rehab Centers Olean Campus been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at The Pines Healthcare & Rehab Centers Olean Campus compare?
Reported total nurse staffing is 3.5 hours per resident per day against a New York median of 3.5 and a national average of 3.9.
Who operates The Pines Healthcare & Rehab Centers Olean Campus?
Ownership type is government, county. Organisations in the CMS ownership record include County of Cattaraugus. Individual owners and managers are not listed on this site.
When was The Pines Healthcare & Rehab Centers Olean Campus last inspected?
The most recent survey or investigation in the CMS record is dated 7 Mar 2025; the most recent standard health survey was 7 Mar 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.