Chains › Upstate Services Group
Upstate Services Group
Nursing home chain, as named in the CMS provider file.
Upstate Services Group operates 17 Medicare-certified nursing homes in 1 state, with 3,058 certified beds; the largest presence is in New York.
76% of its facilities are rated 1 or 2 stars overall (national: 41%). Citations run at 16.7 per 100 beds against 26.8 nationally, and fines in the period covered total $924K.
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. Data processed by CMS on 1 Aug 2026. Chain membership is as recorded by CMS and can lag ownership changes.
| Measure | Upstate Services Group | US |
|---|---|---|
| Median overall rating | 2 | 3 |
| Median citations per facility | 26 | 23 |
| Median nurse hours per resident day | 3.3 | 3.7 |
| Median nursing turnover | 50.5% | 44.9% |
| Facilities with the abuse icon | 1 | 1426 |
Rating distribution
States
| State | Facilities |
|---|---|
| New York | 17 |
Most-cited tags
| Tag | Requirement | Citations |
|---|---|---|
| F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | 32 |
| F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | 28 |
| F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | 27 |
| F0880 | Provide and implement an infection prevention and control program. | 21 |
| F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | 21 |
| F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | 19 |
| F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | 17 |
| F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | 17 |
Penalties by year
Facilities
Questions and answers
How many nursing homes does Upstate Services Group operate?
17 Medicare-certified facilities in 1 state, with 3,058 certified beds, according to the chain name in the CMS provider file.
How are Upstate Services Group facilities rated?
76% are rated 1–2 stars overall and 1 hold 5 stars; the median overall rating is 2. Nationally 41% are rated 1–2 stars.
Has Upstate Services Group been fined?
CMS lists 9 fines totalling $924K and 2 payment denials across its facilities in the period the penalties file covers.