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Glossary

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The site uses the terms of the Centers for Medicare & Medicaid Services (CMS). Each term has one meaning on every page. For three terms, the glossary also quotes the words of CMS.

CCN
The CMS Certification Number. CMS gives each certified nursing home one number of six characters.
Star rating
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
State Survey Agency
The state office that inspects nursing homes for CMS and investigates complaints about them.
Standard survey
The full inspection that the State Survey Agency does without notice. The average interval between two standard surveys is about 12 months.
Complaint investigation
An inspection that the State Survey Agency does after a complaint about the home. It can occur at any time.
Survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
Deficiency
A federal requirement that the home did not meet at the time of an inspection.
Citation
The record of one deficiency in an inspection. One inspection can give many citations.
F-tag
The number of a federal requirement for nursing homes. Each citation names one F-tag.
Scope and severity
A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
Dispute review
A home can dispute a citation in an Informal Dispute Resolution (IDR). CMS shows such a citation and marks it.
Penalty
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
Hours per resident per day
The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
Quality measure
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
Median
The middle value of the homes in a group. One half of the homes are at or below it.
Special Focus Facility
A home in the CMS Special Focus Facility program. The State Survey Agency inspects the home every six months. CMS gives it no star ratings.

nursing homes that have a history of serious quality issues and are included in a special program to stimulate improvements in their quality of care

SFF candidate
A home on the CMS list from which a state selects its next Special Focus Facility. A candidate is not in the program.

The facilities with the most points in a state then become candidates for the SFF program.

Abuse icon
A CMS mark for a home with a citation for abuse at the levels that CMS states below. With the icon, the health inspection rating is 2 stars at most.

Cited for abuse or neglect at harm level or above on survey cycle 1 (Scope/severity G or greater) or cited for abuse or neglect at potential harm level (Scope/Severity D or above) on both survey cycles 1 and 2.

Chain
A group of nursing homes under one chain name in the CMS provider file.
Owner organisation
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.

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