Elder Care Record

North Carolina › Rowan County › Kannapolis

Big Elm Retirement and Nursing Centers

1285 West A Street, Kannapolis, NC 28081

CCN 345342 · For-profit, individual · 50 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 50 beds, Big Elm Retirement and Nursing Centers serves Kannapolis in Rowan County, North Carolina and has taken Medicare and Medicaid residents since 1991.

CMS gives it 4 of 5 stars overall, above the North Carolina median of 3; the health inspection rating is 4, staffing 4 and quality measures 4.

Inspectors recorded 16 health deficiencies across the three most recent survey cycles (4, 5, 7 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 32.0 per 100 beds, more than the state median of 15.6.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 5.1 hours per resident per day (0.6 RN), above the North Carolina median of 3.5; nursing staff turnover is 42.0%.

16health deficiencies, 3 survey cycles1 at actual harm or worse
$0fines listed by CMS0 penalties in period
5.1nurse hours per resident per daystate median 3.5
91%occupancy (residents ÷ beds)45 residents a day

Compared with county, state and nation

MeasureThis facilityRowan Co. medianNorth Carolina medianUS average
Overall star rating4333.0
Health citations, 3 cycles16161628.7
Citations per 100 beds32.018.915.626.8
Total nurse hours per resident day5.13.33.53.9
RN hours per resident day0.60.60.50.7
Nursing staff turnover42.0%42.0%48.6%45.8%
Fines listed$0$10,039$8,512—

County and state figures are medians across facilities (9 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)4
Cycle 25
Cycle 37

Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 28 Aug 2025, 11 Jul 2024.

Severity mix: L ×1 D ×6 E ×4 F ×1 B ×3 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
28 Aug 2025F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.DStandard survey22 Sep 2025
28 Aug 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey22 Sep 2025
28 Aug 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey22 Sep 2025
28 Aug 2025F0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.BStandard survey22 Sep 2025
11 Jul 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey4 Aug 2024
11 Jul 2024F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey4 Aug 2024
11 Jul 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey4 Aug 2024
11 Jul 2024F0576Ensure residents have reasonable access to and privacy in their use of communication methods.CStandard survey4 Aug 2024
11 Jul 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.BStandard survey4 Aug 2024
29 Mar 2023F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.LStandard survey29 Mar 2023
29 Mar 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey29 Mar 2023
29 Mar 2023F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EStandard survey17 Apr 2023
29 Mar 2023F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.EStandard survey29 Mar 2023
29 Mar 2023F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.EStandard survey29 Mar 2023
29 Mar 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey29 Mar 2023
29 Mar 2023F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.BStandard survey29 Mar 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing5.1 h
Nurse aides3.6 h
LPN0.92 h
RN0.58 h
Weekend total4.27 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 42.0%, RNs 28.6%; 2 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityNorth Carolina medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay26.8%14.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.8%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay11.5%1.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay6.6%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay4.1%1.1%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay21.7%17.0%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.3%5.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay22.3%13.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, individual.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Rowan County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Trinity OaksSalisbury1155451513.0—24 Feb 2025
Autumn Care of SalisburySalisbury974322020.6—2 Apr 2026
Nc State Veterans Home - SalisburySalisbury994251717.2$12K12 Dec 2025
Compass Healthcare and Rehab Rowan, LLCSpencer70332912.9$10K10 Dec 2025
Liberty Commons Nsg and Rehab Ctr of Rowan CountySalisbury903331718.9—19 Nov 2025
The Laurels of SalisburySalisbury803331518.8$46K13 Feb 2026
Piedmont Health & Rehab CenterSalisbury582231525.9$33K13 May 2026
Meadowbrook Health & RehabilitationSalisbury1851133720.0$47K2 Jan 2026

All 9 facilities in Rowan County

Questions and answers

How many deficiencies has Big Elm Retirement and Nursing Centers been cited for?

16 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.

Has Big Elm Retirement and Nursing Centers been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Big Elm Retirement and Nursing Centers compare?

Reported total nurse staffing is 5.1 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.

Who operates Big Elm Retirement and Nursing Centers?

Ownership type is for-profit, individual. Individual owners and managers are not listed on this site.

When was Big Elm Retirement and Nursing Centers last inspected?

The most recent survey or investigation in the CMS record is dated 28 Aug 2025; the most recent standard health survey was 28 Aug 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.