Virginia › Roanoke County › Roanoke
Brandon Oaks Nursing and Rehabilitation Center
3837 Brandon Avenue Sw, Roanoke, VA 24018
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Brandon Oaks Nursing and Rehabilitation Center, in Roanoke, Virginia, is certified for 62 beds under non-profit, corporation ownership.
CMS gives it 5 of 5 stars overall, above the Virginia median of 3; the health inspection rating is 4, staffing 5 and quality measures 4.
Inspectors recorded 12 health deficiencies across the three most recent survey cycles (3, 3, 6 by cycle, most recent first), none at the actual-harm level. That is 19.4 per 100 beds, fewer than the state median of 34.5.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 5.4 hours per resident per day (0.9 RN), above the Virginia median of 3.4; nursing staff turnover is 34.6%.
CMS flags that the facility has not had a standard health inspection in more than two years.
Compared with county, state and nation
| Measure | This facility | Roanoke Co. median | Virginia median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 12 | 19 | 32 | 28.7 |
| Citations per 100 beds | 19.4 | 15.8 | 34.5 | 26.8 |
| Total nurse hours per resident day | 5.4 | 4.2 | 3.4 | 3.9 |
| RN hours per resident day | 0.9 | 0.6 | 0.5 | 0.7 |
| Nursing staff turnover | 34.6% | 48.4% | 48.3% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (3 in the county, 289 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 Sep 2023, 24 Aug 2021.
Severity mix: D ×9 E ×1 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 8 Sep 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 8 Nov 2023 |
| 8 Sep 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 8 Nov 2023 |
| 8 Sep 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 8 Nov 2023 |
| 24 Aug 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 24 Sep 2021 |
| 24 Aug 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 24 Sep 2021 |
| 24 Aug 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 24 Sep 2021 |
| 27 Feb 2020 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 10 Apr 2020 |
| 27 Feb 2020 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 10 Apr 2020 |
| 27 Feb 2020 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 10 Apr 2020 |
| 27 Feb 2020 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 10 Apr 2020 |
| 27 Feb 2020 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 10 Apr 2020 |
| 27 Feb 2020 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 10 Apr 2020 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Virginia average. Turnover: nursing staff 34.6%, RNs 47.1%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 19.0% | 13.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 8.6% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.5% | 3.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.5% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 19.6% | 14.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.3% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 19.4% | 13.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Virginia Lutheran Homes, Inc..
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Virginia Lutheran Homes, Inc. | Operational/managerial control | NOT APPLICABLE | 04/01/2014 |
| Virginia Lutheran Homes, Inc. | Adp of the snf | NOT APPLICABLE | 04/01/2014 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Roanoke County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Berkshire Health & Rehabilitation Center | Vinton | 180 | 4 | 4 | 1 | 28 | 15.6 | — | 27 May 2026 |
| Friendship Health and Rehab Center - South | Roanoke | 120 | 3 | 3 | 4 | 19 | 15.8 | $8K | 18 Jun 2025 |
All 3 facilities in Roanoke County
Questions and answers
How many deficiencies has Brandon Oaks Nursing and Rehabilitation Center been cited for?
12 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Virginia median is 32 per facility.
Has Brandon Oaks Nursing and Rehabilitation Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Brandon Oaks Nursing and Rehabilitation Center compare?
Reported total nurse staffing is 5.4 hours per resident per day against a Virginia median of 3.4 and a national average of 3.9.
Who operates Brandon Oaks Nursing and Rehabilitation Center?
Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Virginia Lutheran Homes, Inc.. Individual owners and managers are not listed on this site.
When was Brandon Oaks Nursing and Rehabilitation Center last inspected?
The most recent survey or investigation in the CMS record is dated 8 Sep 2023; the most recent standard health survey was 8 Sep 2023.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.