North Carolina › Cleveland County › Shelby
Cleveland Pines
1404 N Lafayette Street, Shelby, NC 28150
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 120 beds, Cleveland Pines serves Shelby in Cleveland County, North Carolina and has taken Medicare and Medicaid residents since 1988.
CMS gives it 3 of 5 stars overall, equal to the North Carolina median; the health inspection rating is 3, staffing 2 and quality measures 4.
Inspectors recorded 13 health deficiencies across the three most recent survey cycles (6, 4, 3 by cycle, most recent first), none at the actual-harm level. That is 10.8 per 100 beds, fewer than the state median of 15.6.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.0 hours per resident per day (0.3 RN), close to the North Carolina median of 3.5; nursing staff turnover is 43.3%.
Compared with county, state and nation
| Measure | This facility | Cleveland Co. median | North Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 13 | 13 | 16 | 28.7 |
| Citations per 100 beds | 10.8 | 10.8 | 15.6 | 26.8 |
| Total nurse hours per resident day | 3.0 | 3.8 | 3.5 | 3.9 |
| RN hours per resident day | 0.3 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 43.3% | 46.5% | 48.6% | 45.8% |
| Fines listed | $0 | $42,972 | $8,512 | — |
County and state figures are medians across facilities (4 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Nov 2025, 18 Jul 2024.
Severity mix: D ×9 E ×4
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 18 Nov 2025 | F0687 | Provide appropriate foot care. | E | Standard survey | 16 Dec 2025 |
| 18 Nov 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Standard survey | 16 Dec 2025 |
| 18 Nov 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 16 Dec 2025 |
| 18 Nov 2025 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 16 Dec 2025 |
| 18 Nov 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 16 Dec 2025 |
| 18 Nov 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 16 Dec 2025 |
| 18 Jul 2024 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 30 Aug 2024 |
| 18 Jul 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 15 Aug 2024 |
| 18 Jul 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 15 Aug 2024 |
| 18 Jul 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 15 Aug 2024 |
| 23 Mar 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 30 Apr 2023 |
| 23 Mar 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Standard survey | 30 Apr 2023 |
| 23 Mar 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 30 Apr 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 43.3%, RNs 41.7%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 24.5% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.5% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.4% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 18.9% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.7% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 4.9% | 13.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Ahsnf, Inc.. Chain: Atrium Health (5 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Advocate Health Inc | Operational/managerial control | NOT APPLICABLE | 12/02/2022 |
| Atrium Health Inc | Operational/managerial control | NOT APPLICABLE | 10/09/2020 |
| Broad River Rehabilitation | Operational/managerial control | NOT APPLICABLE | 06/01/2023 |
| Pro Diversity Partners, LLC | Operational/managerial control | NOT APPLICABLE | 08/01/2021 |
| The Charlotte-Mecklenburg Hospital Authority | Operational/managerial control | NOT APPLICABLE | 02/01/2020 |
| Advocate Health Inc | Adp of the snf | NOT APPLICABLE | 07/29/2025 |
| Atrium Health Inc | Adp of the snf | NOT APPLICABLE | 07/29/2025 |
| Broad River Rehabilitation | Adp of the snf | NOT APPLICABLE | 07/29/2025 |
| Pro Diversity Partners, LLC | Adp of the snf | NOT APPLICABLE | 07/29/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Cleveland County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Peak Resources- Shelby | Grover | 100 | 2 | 3 | 3 | 10 | 10.0 | — | 11 Feb 2026 |
| White Oak Manor-Kings Mountainabuse icon | Kings Mountain | 154 | 2 | 2 | 3 | 13 | 8.4 | $54K | 12 Aug 2025 |
| White Oak Manor-Shelby | Shelby | 160 | 2 | 2 | 2 | 18 | 11.3 | $43K | 12 Mar 2026 |
All 4 facilities in Cleveland County
Questions and answers
How many deficiencies has Cleveland Pines been cited for?
13 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.
Has Cleveland Pines been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Cleveland Pines compare?
Reported total nurse staffing is 3.0 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.
Who operates Cleveland Pines?
It is part of the Atrium Health chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Advocate Health Inc, Atrium Health Inc and Broad River Rehabilitation. Individual owners and managers are not listed on this site.
When was Cleveland Pines last inspected?
The most recent survey or investigation in the CMS record is dated 18 Nov 2025; the most recent standard health survey was 18 Nov 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.