Elder Care Record

Wisconsin › Clark County › Colby

Colonial Health Services

702 W Dolf St, Colby, WI 54421

CCN 525350 · For-profit, corporation · 70 certified beds · chain North Shore Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Colonial Health Services is a For-profit, corporation nursing home in Colby, Wisconsin, certified for 70 beds and caring for about 59 residents a day.

CMS gives it 2 of 5 stars overall, below the Wisconsin median of 3; the health inspection rating is 2, staffing 3 and quality measures 2.

Inspectors recorded 14 health deficiencies across the three most recent survey cycles (6, 4, 4 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 20.0 per 100 beds, fewer than the state median of 31.8.

CMS lists 1 penalty in the period covered: fines totalling $22K.

Reported nurse staffing is 3.6 hours per resident per day (0.9 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 42.9%.

14health deficiencies, 3 survey cycles2 at actual harm or worse
$22Kfines listed by CMS1 penalty in period
3.6nurse hours per resident per daystate median 4.0
84%occupancy (residents ÷ beds)59 residents a day

Compared with county, state and nation

MeasureThis facilityClark Co. medianWisconsin medianUS average
Overall star rating2233.0
Health citations, 3 cycles14142128.7
Citations per 100 beds20.019.831.826.8
Total nurse hours per resident day3.63.64.03.9
RN hours per resident day0.90.90.90.7
Nursing staff turnover42.9%45.9%46.2%45.8%
Fines listed$22,191$0$0—

County and state figures are medians across facilities (3 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)6
Cycle 24
Cycle 34

Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 May 2025, 14 Mar 2024.

Severity mix: J ×2 D ×12

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
19 Aug 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.JComplaint investigation15 Sep 2025
19 Aug 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.JComplaint investigation15 Sep 2025
21 May 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey13 Jun 2025
21 May 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey13 Jun 2025
21 May 2025F0759Ensure medication error rates are not 5 percent or greater.DStandard survey13 Jun 2025
21 May 2025F0880Provide and implement an infection prevention and control program.DStandard survey13 Jun 2025
7 Oct 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation24 Oct 2024
14 Mar 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard survey3 Apr 2024
14 Mar 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey3 Apr 2024
14 Mar 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey3 Apr 2024
16 Feb 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey10 Mar 2023
16 Feb 2023F0759Ensure medication error rates are not 5 percent or greater.DStandard survey10 Mar 2023
16 Feb 2023F0760Ensure that residents are free from significant medication errors.DStandard survey10 Mar 2023
16 Feb 2023F0880Provide and implement an infection prevention and control program.DStandard survey10 Mar 2023

Penalties

DateTypeAmountDetail
19 Aug 2025Fine$22,191

Staffing

Total nursing3.57 h
Nurse aides2.23 h
LPN0.47 h
RN0.86 h
Weekend total3.18 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 42.9%, RNs 30.0%; 2 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityWisconsin medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay22.9%15.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%1.5%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay4.9%2.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay5.2%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.6%0.9%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay29.9%16.8%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay7.9%4.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay25.9%14.4%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Nsh Colby Llc. Chain: North Shore Healthcare (59 facilities).

OrganisationRole in the CMS recordInterestSince
Cibc Bank USA5% or greater mortgage interestNOT APPLICABLE02/01/2025
Cibc Bank USA5% or greater security interestNOT APPLICABLE02/01/2025
Cibc Bank USAOperational/managerial controlNOT APPLICABLE02/01/2025
Cliftonlarsonallen LLPOperational/managerial controlNOT APPLICABLE02/01/2025
Continuum Therapy Partners LLCOperational/managerial controlNOT APPLICABLE02/01/2025
North Shore Healthcare LLCOperational/managerial controlNOT APPLICABLE02/01/2025
Wipfli LLPOperational/managerial controlNOT APPLICABLE02/01/2025
Cibc Bank USAAdp of the snfNOT APPLICABLE02/01/2025
Cliftonlarsonallen LLPAdp of the snfNOT APPLICABLE03/19/2025
Continuum Therapy Partners LLCAdp of the snfNOT APPLICABLE03/31/2025
North Shore Healthcare LLCAdp of the snfNOT APPLICABLE03/19/2025
Nsh Dolf Street LLCAdp of the snfNOT APPLICABLE02/01/2025
Wipfli LLPAdp of the snfNOT APPLICABLE03/19/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Clark County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Clark County Rehabilitation & Living Centerabuse iconOwen1723253419.8—10 Apr 2026
Oakbrook Health and Rehabilitationabuse iconThorp582241017.2—27 May 2026

All 3 facilities in Clark County

Questions and answers

How many deficiencies has Colonial Health Services been cited for?

14 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.

Has Colonial Health Services been fined?

Yes. CMS lists fines totalling $22K in the period covered.

How does staffing at Colonial Health Services compare?

Reported total nurse staffing is 3.6 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.

Who operates Colonial Health Services?

It is part of the North Shore Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Cibc Bank USA, Cliftonlarsonallen LLP and Continuum Therapy Partners LLC. Individual owners and managers are not listed on this site.

When was Colonial Health Services last inspected?

The most recent survey or investigation in the CMS record is dated 19 Aug 2025; the most recent standard health survey was 21 May 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.