Wisconsin › Waukesha County › Brookfield
Complete Care At Care Age
1755 N. Barker Rd., Brookfield, WI 53045
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Complete Care At Care Age, in Brookfield, Wisconsin, is certified for 110 beds under for-profit, corporation ownership and belongs to the Complete Care chain.
CMS gives it 1 of 5 stars overall, below the Wisconsin median of 3; the health inspection rating is 1, staffing 3 and quality measures 3.
Inspectors recorded 31 health deficiencies across the three most recent survey cycles (12, 10, 9 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 28.2 per 100 beds, about the same as the state median of 31.8.
CMS lists 3 penalties in the period covered: fines totalling $80K and 1 payment denial.
Reported nurse staffing is 4.3 hours per resident per day (0.6 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 69.0%.
Compared with county, state and nation
| Measure | This facility | Waukesha Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 1 | 3 | 3.0 |
| Health citations, 3 cycles | 31 | 37 | 21 | 28.7 |
| Citations per 100 beds | 28.2 | 45.5 | 31.8 | 26.8 |
| Total nurse hours per resident day | 4.3 | 4.1 | 4.0 | 3.9 |
| RN hours per resident day | 0.6 | 0.7 | 0.9 | 0.7 |
| Nursing staff turnover | 69.0% | 55.8% | 46.2% | 45.8% |
| Fines listed | $80,375 | $95,791 | $0 | — |
County and state figures are medians across facilities (17 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Jun 2025, 20 Mar 2024.
Severity mix: J ×1 G ×4 D ×16 E ×8 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 3 Dec 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 22 Dec 2025 |
| 25 Jun 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 26 Jun 2025 |
| 25 Jun 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 21 Jul 2025 |
| 25 Jun 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 15 Jul 2025 |
| 25 Jun 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 15 Jul 2025 |
| 25 Jun 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 15 Jul 2025 |
| 25 Jun 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 15 Jul 2025 |
| 25 Jun 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Complaint investigation | 15 Jul 2025 |
| 25 Jun 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 15 Jul 2025 |
| 25 Jun 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 15 Jul 2025 |
| 25 Jun 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 15 Jul 2025 |
| 25 Jun 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 15 Jul 2025 |
| 16 Jan 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 12 Feb 2025 |
| 16 Jan 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 12 Feb 2025 |
| 16 Jan 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 12 Feb 2025 |
| 11 Apr 2024 | F0610 | Respond appropriately to all alleged violations. | E | Complaint investigation | 23 Apr 2024 |
| 11 Apr 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 23 Apr 2024 |
| 20 Mar 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 12 Apr 2024 |
| 20 Mar 2024 | F0610 | Respond appropriately to all alleged violations. | E | Complaint investigation | 23 Apr 2024 |
| 20 Mar 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 23 Apr 2024 |
| 20 Mar 2024 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 5 Apr 2024 |
| 20 Mar 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 12 Apr 2024 |
| 20 Mar 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 12 Apr 2024 |
| 20 Mar 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 19 Apr 2024 |
| 5 Jan 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 3 Feb 2023 |
| 5 Jan 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | G | Standard survey | 3 Feb 2023 |
| 5 Jan 2023 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | F | Standard survey | 3 Feb 2023 |
| 5 Jan 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 3 Feb 2023 |
| 5 Jan 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 27 Jan 2023 |
| 5 Jan 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 27 Jan 2023 |
| 5 Jan 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 27 Jan 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 25 Jun 2025 | Payment denial | — | 2 days |
| 25 Jun 2025 | Fine | $54,250 | |
| 25 Jun 2025 | Fine | $26,125 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 69.0%, RNs 52.9%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 13.2% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.5% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.6% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.6% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.9% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 16.1% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.4% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 18.8% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Care Age Of Brookfield Care And Rehab Center Llc. Chain: Complete Care (85 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Pc Care Age Opco Holdco LLC | 5% or greater direct ownership interest | 100% | 05/28/2025 |
| Pc Care Age Topco LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 05/28/2025 |
| Des Capital LLC | Indirect ownership interest | NOT APPLICABLE | 05/28/2025 |
| Jrk Investments LLC | Indirect ownership interest | NOT APPLICABLE | 05/28/2025 |
| Care Age of Brookfield Propco LLC | Adp of the snf | NOT APPLICABLE | 05/29/2025 |
| Des Capital LLC | Adp of the snf | NOT APPLICABLE | 05/28/2025 |
| Jrk Investments LLC | Adp of the snf | NOT APPLICABLE | 05/28/2025 |
| Pc Care Age Propco Holdco LLC | Adp of the snf | NOT APPLICABLE | 05/28/2025 |
| Pc Care Age Topco LLC | Adp of the snf | NOT APPLICABLE | 05/28/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Waukesha County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Masonic Center For Health & Rehab Inc. | Dousman | 50 | 5 | 5 | 5 | 3 | 6.0 | — | 29 Jan 2026 |
| Shorehaven Hlth & Rehab Ctr | Oconomowoc | 88 | 5 | 4 | 5 | 10 | 11.4 | — | 5 Mar 2026 |
| Congregational Home, Inc. | Brookfield | 66 | 4 | 3 | 5 | 21 | 31.8 | — | 31 Jul 2025 |
| Lake Country Health Services | Oconomowoc | 100 | 2 | 2 | 3 | 42 | 42.0 | $121K | 27 Aug 2025 |
| Lindengrove Mukwonago | Mukwonago | 47 | 2 | 3 | 4 | 25 | 53.2 | — | 10 Dec 2025 |
| Menomonee Falls Health Services | Menomonee Falls | 50 | 2 | 2 | 3 | 46 | 92.0 | $214K | 3 Dec 2025 |
| Muskego Health and Rehabilitation Center | Muskego | 49 | 2 | 2 | 3 | 56 | 114.3 | — | 28 Jan 2026 |
| Tudor Oaks Health Center | Muskego | 50 | 2 | 2 | 3 | 37 | 74.0 | $181K | 5 Dec 2025 |
All 17 facilities in Waukesha County
Questions and answers
How many deficiencies has Complete Care At Care Age been cited for?
31 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Complete Care At Care Age been fined?
Yes. CMS lists fines totalling $80K in the period covered, plus 1 payment denial.
How does staffing at Complete Care At Care Age compare?
Reported total nurse staffing is 4.3 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Complete Care At Care Age?
It is part of the Complete Care chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Pc Care Age Opco Holdco LLC, Pc Care Age Topco LLC and Des Capital LLC. Individual owners and managers are not listed on this site.
When was Complete Care At Care Age last inspected?
The most recent survey or investigation in the CMS record is dated 3 Dec 2025; the most recent standard health survey was 25 Jun 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.