Elder Care Record

Pennsylvania › Lehigh County › Macungie

Complete Care At Lehigh LLC

1718 Spring Creek Road, Macungie, PA 18062

CCN 395939 · For-profit, corporation · 128 certified beds · chain Complete Care

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 128 beds, Complete Care At Lehigh LLC serves Macungie in Lehigh County, Pennsylvania and has taken Medicare and Medicaid residents since 1994.

CMS gives it 3 of 5 stars overall, equal to the Pennsylvania median; the health inspection rating is 3, staffing 2 and quality measures 3.

Inspectors recorded 14 health deficiencies across the three most recent survey cycles (8, 6, 0 by cycle, most recent first), none at the actual-harm level. That is 10.9 per 100 beds, fewer than the state median of 22.2.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.2 hours per resident per day (0.5 RN), close to the Pennsylvania median of 3.6; nursing staff turnover is 43.0%.

14health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.2nurse hours per resident per daystate median 3.6
95%occupancy (residents ÷ beds)122 residents a day

Compared with county, state and nation

MeasureThis facilityLehigh Co. medianPennsylvania medianUS average
Overall star rating3533.0
Health citations, 3 cycles14132628.7
Citations per 100 beds10.99.922.226.8
Total nurse hours per resident day3.23.83.63.9
RN hours per resident day0.50.70.70.7
Nursing staff turnover43.0%40.1%44.3%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (16 in the county, 656 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)8
Cycle 26
Cycle 30

Dark bar: this facility. Grey bar: Pennsylvania average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 Aug 2025, 12 Jul 2024.

Severity mix: D ×12 E ×1 F ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
4 Jun 2026F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint investigationDeficient, Provider has no plan of correction
4 Jun 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigationDeficient, Provider has no plan of correction
11 Feb 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation25 Mar 2026
21 Aug 2025F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey10 Oct 2025
21 Aug 2025F0641Ensure each resident receives an accurate assessment.DStandard survey10 Oct 2025
21 Aug 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey10 Oct 2025
21 Aug 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey10 Oct 2025
21 Aug 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey10 Oct 2025
26 Oct 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation3 Dec 2024
12 Jul 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey10 Sep 2024
12 Jul 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey10 Sep 2024
12 Jul 2024F0641Ensure each resident receives an accurate assessment.DStandard survey10 Sep 2024
12 Jul 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey10 Sep 2024
12 Jul 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey10 Sep 2024

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.22 h
Nurse aides1.73 h
LPN0.97 h
RN0.52 h
Weekend total2.85 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Pennsylvania average. Turnover: nursing staff 43.0%, RNs 52.6%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityPennsylvania medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay14.8%15.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.4%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.5%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.3%2.9%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.1%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay19.0%16.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.1%4.5%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay14.4%17.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Chain: Complete Care (85 facilities).

OrganisationRole in the CMS recordInterestSince
Pc Pa Opcos LLC5% or greater direct ownership interest100%05/01/2021
Pc Wta Opco Holdco LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED05/01/2021

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Lehigh County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Advanced Health Care of HanoverBethlehem465442145.7$3K8 May 2026
Cedarbrook Senior Care and RehabilitationAllentown670545162.4—17 Apr 2026
Fellowship ManorWhitehall12154532.5—26 Jun 2025
Good Shepherd Home-BethlehemBethlehem6055535.0—8 Jan 2026
Lehigh Valley Hospital TsuAllentown5253523.8—21 May 2026
Luther Crest Nursing FacilityAllentown60555711.7—5 Jun 2025
Mosser Nursing HomeTrexlertown6054558.3—2 Apr 2026
Riverton Rehabilitation and Healthcare CenterAllentown111543119.9—18 Mar 2026

All 16 facilities in Lehigh County

Questions and answers

How many deficiencies has Complete Care At Lehigh LLC been cited for?

14 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Pennsylvania median is 26 per facility.

Has Complete Care At Lehigh LLC been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Complete Care At Lehigh LLC compare?

Reported total nurse staffing is 3.2 hours per resident per day against a Pennsylvania median of 3.6 and a national average of 3.9.

Who operates Complete Care At Lehigh LLC?

It is part of the Complete Care chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Pc Pa Opcos LLC and Pc Wta Opco Holdco LLC. Individual owners and managers are not listed on this site.

When was Complete Care At Lehigh LLC last inspected?

The most recent survey or investigation in the CMS record is dated 4 Jun 2026; the most recent standard health survey was 21 Aug 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.