Ohio › Summit County › Copley
Copley Health Center
155 Heritage Woods Drive, Copley, OH 44321
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Copley Health Center is a For-profit, limited liability company nursing home in Copley, Ohio, certified for 130 beds and caring for about 124 residents a day.
CMS gives it 4 of 5 stars overall, above the Ohio median of 3; the health inspection rating is 3, staffing 3 and quality measures 5.
Inspectors recorded 30 health deficiencies across the three most recent survey cycles (3, 17, 10 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 23.1 per 100 beds, fewer than the state median of 33.3.
CMS lists 1 penalty in the period covered: fines totalling $37K.
Reported nurse staffing is 3.3 hours per resident per day (0.5 RN), close to the Ohio median of 3.6; nursing staff turnover is 45.7%.
Compared with county, state and nation
| Measure | This facility | Summit Co. median | Ohio median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 30 | 27 | 27 | 28.7 |
| Citations per 100 beds | 23.1 | 34.3 | 33.3 | 26.8 |
| Total nurse hours per resident day | 3.3 | 3.5 | 3.6 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 45.7% | 52.2% | 48.5% | 45.8% |
| Fines listed | $36,559 | $0 | $0 | — |
County and state figures are medians across facilities (43 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Mar 2026, 17 Jan 2024.
Severity mix: G ×3 D ×15 E ×9 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 24 Mar 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 9 Apr 2026 |
| 24 Mar 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 9 Apr 2026 |
| 24 Mar 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 9 Apr 2026 |
| 5 Mar 2025 | F0774 | Help the resident with transportation to and from laboratory services outside of the facility. | D | Complaint investigation | 19 Mar 2025 |
| 21 Nov 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 6 Dec 2024 |
| 21 Nov 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 6 Dec 2024 |
| 21 Nov 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 6 Dec 2024 |
| 27 Mar 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 3 Apr 2024 |
| 17 Jan 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | G | Standard survey | 8 Feb 2024 |
| 17 Jan 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 8 Feb 2024 |
| 17 Jan 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Standard survey | 8 Feb 2024 |
| 17 Jan 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 8 Feb 2024 |
| 17 Jan 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 8 Feb 2024 |
| 17 Jan 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 8 Feb 2024 |
| 17 Jan 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 8 Feb 2024 |
| 17 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 8 Feb 2024 |
| 17 Jan 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 8 Feb 2024 |
| 17 Jan 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 8 Feb 2024 |
| 17 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 8 Feb 2024 |
| 17 Jan 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 8 Feb 2024 |
| 17 Jan 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 8 Feb 2024 |
| 18 Sep 2023 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Complaint investigation | 4 Oct 2023 |
| 14 May 2021 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | G | Standard survey | 7 Jun 2021 |
| 14 May 2021 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 7 Jun 2021 |
| 14 May 2021 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 7 Jun 2021 |
| 14 May 2021 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 7 Jun 2021 |
| 14 May 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 7 Jun 2021 |
| 14 May 2021 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 7 Jun 2021 |
| 14 May 2021 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 7 Jun 2021 |
| 14 May 2021 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 7 Jun 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 17 Jan 2024 | Fine | $36,559 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 45.7%, RNs 13.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 0.3% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.7% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.7% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.8% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 1.4% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.7% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 5.2% | 7.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Heritage Ohio Leasing Co., Llc. Chain: Communicare Health (110 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Consolidated Op Co., LLC | 5% or greater direct ownership interest | 100% | 05/01/2020 |
| Consolidated Health Holdings, LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 05/01/2020 |
| Consolidated Health LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 05/01/2020 |
| Ne Baker Holdings, LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 05/01/2020 |
| Heritage (Ohio) Mgmt Co LLC | Operational/managerial control | NOT APPLICABLE | 06/28/2005 |
| Consolidated Health Holdings, LLC | Adp of the snf | NOT APPLICABLE | 05/01/2020 |
| Consolidated Health LLC | Adp of the snf | NOT APPLICABLE | 05/01/2020 |
| Heritage (Ohio) Mgmt Co LLC | Adp of the snf | NOT APPLICABLE | 04/18/2025 |
| Ne Baker Holdings, LLC | Adp of the snf | NOT APPLICABLE | 05/01/2020 |
| Rrw, LLC | Adp of the snf | NOT APPLICABLE | 06/28/2005 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Summit County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Concordia At Sumner | Copley | 48 | 5 | 4 | 2 | 18 | 37.5 | — | 22 Jan 2026 |
| Falls Village Skilled Nursing & Rehabilitation | Cuyahoga Falls | 108 | 5 | 4 | 3 | 15 | 13.9 | — | 2 May 2025 |
| Heather Knoll Retirement Village | Tallmadge | 115 | 5 | 5 | 2 | 9 | 7.8 | — | 29 Jan 2026 |
| Northfield Village Retirement Community | Northfield | 70 | 5 | 4 | 2 | 18 | 25.7 | — | 30 Dec 2024 |
| Ohio Living Rockynol | Akron | 36 | 5 | 5 | 1 | 4 | 11.1 | — | 10 Aug 2023 |
| Pebble Creek Healthcare Center | Akron | 150 | 5 | 5 | 3 | 7 | 4.7 | — | 18 Dec 2025 |
| Regency Care of Copley | Akron | 70 | 5 | 4 | 3 | 26 | 37.1 | — | 2 Dec 2025 |
| The Pinnacle Rehabilitation and Nursing Center | Tallmadge | 75 | 5 | 5 | 1 | 8 | 10.7 | — | 23 Apr 2026 |
All 43 facilities in Summit County
Questions and answers
How many deficiencies has Copley Health Center been cited for?
30 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.
Has Copley Health Center been fined?
Yes. CMS lists fines totalling $37K in the period covered.
How does staffing at Copley Health Center compare?
Reported total nurse staffing is 3.3 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.
Who operates Copley Health Center?
It is part of the Communicare Health chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Consolidated Op Co., LLC, Consolidated Health Holdings, LLC and Consolidated Health LLC. Individual owners and managers are not listed on this site.
When was Copley Health Center last inspected?
The most recent survey or investigation in the CMS record is dated 24 Mar 2026; the most recent standard health survey was 24 Mar 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.