New Mexico › Roosevelt County › Portales
Coronado Care Center
1604 West 18th Street, Portales, NM 88130
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Coronado Care Center is a For-profit, limited liability company nursing home in Portales, New Mexico, certified for 80 beds and caring for about 73 residents a day.
CMS gives it 4 of 5 stars overall, above the New Mexico median of 3; the health inspection rating is 4, staffing 3 and quality measures 3.
Inspectors recorded 28 health deficiencies across the three most recent survey cycles (9, 7, 12 by cycle, most recent first), none at the actual-harm level. That is 35.0 per 100 beds, fewer than the state median of 47.5.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.5 hours per resident per day (0.4 RN), close to the New Mexico median of 3.4; nursing staff turnover is 37.1%.
Compared with county, state and nation
| Measure | This facility | Roosevelt Co. median | New Mexico median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 28 | 28 | 49 | 28.7 |
| Citations per 100 beds | 35.0 | 35.0 | 47.5 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.5 | 3.4 | 3.9 |
| RN hours per resident day | 0.4 | 0.4 | 0.6 | 0.7 |
| Nursing staff turnover | 37.1% | 37.1% | 52.9% | 45.8% |
| Fines listed | $0 | $0 | $19,971 | — |
County and state figures are medians across facilities (1 in the county, 68 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: New Mexico average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 Jun 2025, 17 May 2024.
Severity mix: D ×11 E ×12 F ×5
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 13 Jun 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 10 Jul 2025 |
| 13 Jun 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 10 Jul 2025 |
| 13 Jun 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 10 Jul 2025 |
| 13 Jun 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Standard survey | 10 Jul 2025 |
| 13 Jun 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard survey | 10 Jul 2025 |
| 13 Jun 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 10 Jul 2025 |
| 13 Jun 2025 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 10 Jul 2025 |
| 13 Jun 2025 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 10 Jul 2025 |
| 13 Jun 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 10 Jul 2025 |
| 17 May 2024 | F0728 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. | F | Standard survey | 6 Jun 2024 |
| 17 May 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 6 Jun 2024 |
| 17 May 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 6 Jun 2024 |
| 17 May 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 6 Jun 2024 |
| 17 May 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 6 Jun 2024 |
| 17 May 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 6 Jun 2024 |
| 17 May 2024 | F0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Standard survey | 6 Jun 2024 |
| 16 May 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | F | Standard survey | 30 Jun 2023 |
| 16 May 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 30 Jun 2023 |
| 16 May 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 30 Jun 2023 |
| 16 May 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | E | Standard survey | 30 Jun 2023 |
| 16 May 2023 | F0742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | E | Standard survey | 30 Jun 2023 |
| 16 May 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 30 Jun 2023 |
| 16 May 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 30 Jun 2023 |
| 16 May 2023 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Standard survey | 30 Jun 2023 |
| 16 May 2023 | F0920 | Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture. | E | Standard survey | 30 Jun 2023 |
| 16 May 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 30 Jun 2023 |
| 16 May 2023 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 30 Jun 2023 |
| 16 May 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 30 Jun 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New Mexico average. Turnover: nursing staff 37.1%, RNs 61.5%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | New Mexico median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 7.0% | 10.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 8.9% | 3.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 4.3% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 5.2% | 10.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.2% | 4.5% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 22.4% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Coronado Care Center Llc. Chain: Opco Skilled Management (66 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Casa Healthcare, LLC | Direct ownership interest | NOT APPLICABLE | 03/01/2023 |
| Caliber Advisors LLC | Indirect ownership interest | NOT APPLICABLE | 03/01/2023 |
| First Sweetzer Holdings LLC | Indirect ownership interest | NOT APPLICABLE | 03/01/2023 |
| Hatteras Investments LLC | Indirect ownership interest | NOT APPLICABLE | 03/01/2023 |
| Casa Healthcare, LLC | Operational/managerial control | NOT APPLICABLE | 03/01/2023 |
| 1604 W 18th Street Nm, LLC | Adp of the snf | NOT APPLICABLE | 03/01/2023 |
| Continuum Rehab Group LLC | Adp of the snf | NOT APPLICABLE | 03/01/2023 |
| Hallmark Advisors, LLC | Adp of the snf | NOT APPLICABLE | 03/01/2023 |
| Hansen Hunter LLC | Adp of the snf | NOT APPLICABLE | 07/17/2025 |
| Opco Ca Skilled Mgmt Inc. | Adp of the snf | NOT APPLICABLE | 03/01/2023 |
| Opco Nm Skilled Mgmt, LLC | Adp of the snf | NOT APPLICABLE | 03/01/2023 |
| The Wright Group Consulting, LLC | Adp of the snf | NOT APPLICABLE | 04/01/2024 |
| Wilshire Health Realty, LLC | Adp of the snf | NOT APPLICABLE | 03/01/2023 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Questions and answers
How many deficiencies has Coronado Care Center been cited for?
28 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The New Mexico median is 49 per facility.
Has Coronado Care Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Coronado Care Center compare?
Reported total nurse staffing is 3.5 hours per resident per day against a New Mexico median of 3.4 and a national average of 3.9.
Who operates Coronado Care Center?
It is part of the Opco Skilled Management chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Casa Healthcare, LLC, Caliber Advisors LLC and First Sweetzer Holdings LLC. Individual owners and managers are not listed on this site.
When was Coronado Care Center last inspected?
The most recent survey or investigation in the CMS record is dated 13 Jun 2025; the most recent standard health survey was 13 Jun 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.