Crystal Care Center of Franklin FurnaceCMS ratings, inspections and fines
- Address
- 4734 Gallia Pike, Franklin Furnace, OH 45629
- CCN
- 366003
- Ownership type
- For-profit, limited liability company
- Certified beds
- 30
- Chain
- Hillstone Healthcare
- Residents per day
- 24
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Crystal Care Center of Franklin Furnace an overall rating of 5 of 5 stars. The last standard survey was on 30 Apr 2026. The latest survey cycle has 4 health citations. The median for nursing homes in Ohio is 8. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Scioto County median | Ohio median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 5 | 5.0 | 3.0 | 3.0 |
| Health inspection rating | 5 | 4.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 5 | 5.0 | 5.0 | 3.6 |
A median is the middle value of the homes in the group: 11 homes in the county, 922 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Ohio median |
|---|---|---|---|
| Cycle 1 (latest) | 30 Apr 2026 | 4 | 8 |
| Cycle 2 | 7 Mar 2024 | 3 | 8 |
| Cycle 3 | No date | 3 | 8 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | E0 | F0 | |
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 4 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 30 Apr 2026 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 18 May 2026 |
| 30 Apr 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 18 May 2026 |
| 30 Apr 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 18 May 2026 |
| 5 Jan 2026 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Complaint investigation | 15 Jan 2026 |
Survey cycle 2: 3 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 7 Mar 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 5 Apr 2024 |
| 7 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 5 Apr 2024 |
| 7 Mar 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 5 Apr 2024 |
Survey cycle 3: 3 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 26 Apr 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 27 May 2022 |
| 26 Apr 2022 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 27 May 2022 |
| 26 Apr 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 27 May 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Ohio median | Ohio average (CMS) |
|---|---|---|---|
| All nurse staff | 3.70 | 3.60 | 3.69 |
| Registered nurses (RN) | 0.82 | 0.60 | 0.64 |
| Licensed practical nurses (LPN) | 0.78 | 0.95 | |
| Nurse aides | 2.11 | 2.09 | |
| All nurse staff, weekends | 3.36 | 3.20 | 3.28 |
- Nurse staff turnover in a year
- 53.3%
- Nurse staff turnover, Ohio median
- 48.5%
- RN turnover in a year
- 20.0%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 3.8% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.0% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.9% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.7% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 7.2% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.0% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 5.2% | 7.5% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- McKenna Health Care of Franklin Furnace Inc
- Chain
- Hillstone Healthcare (9 homes in the CMS chain file)
The CMS ownership record of this home lists no organisation.
The site shows organisations only. It does not show the names of persons.
Other homes in Scioto County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Concord Health & Rehab Ctr | Wheelersburg | 5 of 5 | 2 | $0 | 12 Sep 2024 | |
| Best Care Health and Rehabilitation | Wheelersburg | 2 of 5 | 15 | $14,380 | 4 Oct 2024 | |
| Bridgeport Health Care Center | Portsmouth | 5 of 5 | 4 | $0 | 28 Aug 2025 | |
| River Run Healthcare of Portsmouth | Portsmouth | 4 of 5 | 1 | $0 | 20 Feb 2025 | |
| Portsmouth Health and Rehab | Portsmouth | 5 of 5 | 3 | $0 | 31 Jul 2025 | |
| Hill View Skilled Nursing and Rehabilitation Cente | Portsmouth | 4 of 5 | 4 | $0 | 8 Jul 2024 | |
| Ayden Healthcare of Rosemount Pavilion | Portsmouth | 2 of 5 | 16 | $0 | 16 May 2025 | |
| Rest Haven Nursing Home | McDermott | 5 of 5 | 3 | $0 | 28 May 2026 | |
| Edgewood Manor of Lucasville II | Lucasville | 4 of 5 | 4 | $0 | 18 Jun 2025 | |
| Edgewood Manor of Lucasville I | Lucasville | 5 of 5 | 4 | $0 | 16 Apr 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Crystal Care Center of Franklin Furnace (CCN 366003). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/crystal-care-center-of-franklin-furnace-franklin-furnace-oh-366003/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Crystal Care Center of Franklin Furnace last inspected?
- The latest inspection with a citation in the CMS record was on 30 Apr 2026. It was a standard survey. It gave 3 citations. The standard survey before the last one was on 7 Mar 2024.
- Who operates Crystal Care Center of Franklin Furnace?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Hillstone Healthcare. The CMS ownership file names no organisation for this home. This site does not show the names of persons.
- Is Crystal Care Center of Franklin Furnace a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in Ohio as Special Focus Facilities and 25 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.