North Carolina › Pitt County › Greenville
Cypress Glen Retirement Community
1000 Hickory Street, Greenville, NC 27858
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 6 beds, Cypress Glen Retirement Community serves Greenville in Pitt County, North Carolina and has taken Medicare and Medicaid residents since 2002.
CMS gives it 5 of 5 stars overall, above the North Carolina median of 3; the health inspection rating is 5, staffing 5 and quality measures 5.
Inspectors recorded 1 health deficiencies across the three most recent survey cycles (0, 1, 0 by cycle, most recent first), none at the actual-harm level. That is 16.7 per 100 beds, about the same as the state median of 15.6.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 7.3 hours per resident per day (1.4 RN), above the North Carolina median of 3.5.
Compared with county, state and nation
| Measure | This facility | Pitt Co. median | North Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 1 | 25 | 16 | 28.7 |
| Citations per 100 beds | 16.7 | 34.2 | 15.6 | 26.8 |
| Total nurse hours per resident day | 7.3 | 3.4 | 3.5 | 3.9 |
| RN hours per resident day | 1.4 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | — | 58.4% | 48.6% | 45.8% |
| Fines listed | $0 | $37,700 | $8,512 | — |
County and state figures are medians across facilities (6 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 14 Aug 2025, 19 Sep 2024.
Severity mix: E ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 19 Sep 2024 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 10 Oct 2024 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 4.0% | 1.1% | 1.0% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: The United Methodist Retirement Homes, Incorporated. Chain: Life Care Services (43 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| The United Methodist Retirement Homes, Incorporated | 5% or greater direct ownership interest | 100% | 10/01/2013 |
| Us Bank National Association | 5% or greater security interest | NOT APPLICABLE | 09/01/2014 |
| Life Care Services LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2000 |
| Life Care Services LLC | Adp of the snf | NOT APPLICABLE | 04/16/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Pitt County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Pruitthealth-Farmville | Farmville | 56 | 3 | 3 | 3 | 20 | 35.7 | $15K | 7 Aug 2025 |
| Macgregor Downs Health Center By Harborview | Greenville | 152 | 2 | 2 | 2 | 25 | 16.4 | $10K | 30 Apr 2026 |
| Ayden Court Nursing and Rehabilitation Center | Ayden | 82 | 1 | 1 | 1 | 23 | 28.0 | $38K | 12 May 2026 |
| East Carolina Health and Rehabilitation Center | Greenville | 130 | 1 | 1 | 2 | 45 | 34.6 | $62K | 14 May 2026 |
| Greenville Health and Rehabilitation Center | Greenville | 120 | 1 | 1 | 1 | 41 | 34.2 | $64K | 11 Jun 2025 |
All 6 facilities in Pitt County
Questions and answers
How many deficiencies has Cypress Glen Retirement Community been cited for?
1 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.
Has Cypress Glen Retirement Community been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Cypress Glen Retirement Community compare?
Reported total nurse staffing is 7.3 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.
Who operates Cypress Glen Retirement Community?
It is part of the Life Care Services chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include The United Methodist Retirement Homes, Incorporated and Life Care Services LLC. Individual owners and managers are not listed on this site.
When was Cypress Glen Retirement Community last inspected?
The most recent survey or investigation in the CMS record is dated 19 Sep 2024; the most recent standard health survey was 14 Aug 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.