Elder Care Record

Ohio › Cuyahoga County › North Royalton

Diplomat Healthcare

9001 W 130th St, North Royalton, OH 44133

CCN 365432 · For-profit, corporation · 130 certified beds · chain Saber Healthcare Group

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 130 beds, Diplomat Healthcare serves North Royalton in Cuyahoga County, Ohio and has taken Medicare and Medicaid residents since 1979.

CMS gives it 2 of 5 stars overall, below the Ohio median of 3; the health inspection rating is 1, staffing 1 and quality measures 5.

Inspectors recorded 41 health deficiencies across the three most recent survey cycles (15, 13, 13 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 31.5 per 100 beds, about the same as the state median of 33.3.

CMS lists 1 penalty in the period covered: fines totalling $11K.

Reported nurse staffing is 3.0 hours per resident per day (0.2 RN), close to the Ohio median of 3.6; nursing staff turnover is 40.4%.

41health deficiencies, 3 survey cycles4 at actual harm or worse
$11Kfines listed by CMS1 penalty in period
3.0nurse hours per resident per daystate median 3.6
91%occupancy (residents ÷ beds)119 residents a day

Compared with county, state and nation

MeasureThis facilityCuyahoga Co. medianOhio medianUS average
Overall star rating2333.0
Health citations, 3 cycles41282728.7
Citations per 100 beds31.530.233.326.8
Total nurse hours per resident day3.03.63.63.9
RN hours per resident day0.20.60.60.7
Nursing staff turnover40.4%53.8%48.5%45.8%
Fines listed$11,213$0$0—

County and state figures are medians across facilities (92 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)15
Cycle 213
Cycle 313

Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 10 Oct 2024, 15 Jun 2022.

Severity mix: G ×4 D ×28 E ×6 F ×2 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
25 Nov 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint investigation15 Dec 2025
25 Nov 2025F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.DComplaint investigation15 Dec 2025
25 Nov 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation15 Dec 2025
25 Nov 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation15 Dec 2025
25 Nov 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation15 Dec 2025
25 Nov 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation15 Dec 2025
25 Nov 2025F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation15 Dec 2025
25 Nov 2025F0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.DComplaint investigation15 Dec 2025
12 Dec 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint investigation24 Dec 2024
12 Dec 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint investigation24 Dec 2024
12 Dec 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation24 Dec 2024
12 Dec 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation24 Dec 2024
12 Dec 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation24 Dec 2024
12 Dec 2024F0610Respond appropriately to all alleged violations.DComplaint investigation24 Dec 2024
12 Dec 2024F0687Provide appropriate foot care.DComplaint investigation24 Dec 2024
12 Dec 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation24 Dec 2024
12 Dec 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation24 Dec 2024
10 Oct 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint investigation24 Dec 2024
10 Oct 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint investigation24 Dec 2024
10 Oct 2024F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.EStandard survey12 Dec 2024
10 Oct 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation12 Dec 2024
10 Oct 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey12 Dec 2024
10 Oct 2024F0880Provide and implement an infection prevention and control program.DStandard survey12 Dec 2024
10 Oct 2024F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.CStandard survey24 Dec 2024
30 Jul 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation12 Aug 2024
13 Mar 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation5 Apr 2024
7 Mar 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DComplaint investigation5 Apr 2024
13 Nov 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation30 Nov 2023
13 Nov 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation30 Nov 2023
13 Nov 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation30 Nov 2023
11 Sep 2023F0880Provide and implement an infection prevention and control program.DComplaint investigation18 Sep 2023
12 Aug 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation28 Jul 2023
15 Jun 2022F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey14 Jul 2022
15 Jun 2022F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey14 Jul 2022
15 Jun 2022F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey14 Jul 2022
15 Jun 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey14 Jul 2022
27 Jun 2019F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey31 Jul 2019
27 Jun 2019F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey31 Jul 2019
27 Jun 2019F0641Ensure each resident receives an accurate assessment.EStandard survey31 Jul 2019
27 Jun 2019F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey31 Jul 2019
27 Jun 2019F0880Provide and implement an infection prevention and control program.DStandard survey31 Jul 2019

Penalties

DateTypeAmountDetail
10 Oct 2024Fine$11,213

Staffing

Total nursing2.97 h
Nurse aides1.77 h
LPN0.96 h
RN0.25 h
Weekend total2.7 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 40.4%, RNs 44.4%; 4 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityOhio medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay4.1%4.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.2%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.2%0.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.7%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay3.7%4.9%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.3%3.0%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay15.3%7.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Diplomate Healthcare Llc. Chain: Saber Healthcare Group (126 facilities).

OrganisationRole in the CMS recordInterestSince
North Royalton Ohio Property LLC5% or greater security interestNOT APPLICABLE03/01/2016
Shg Management LLCOperational/managerial controlNOT APPLICABLE03/01/2019
Citrin Cooperman Advisors LLCAdp of the snfNOT APPLICABLE03/01/2008
Huntington National BankAdp of the snfNOT APPLICABLE07/19/2019
North Royalton Ohio Property LLCAdp of the snfNOT APPLICABLE03/01/2016
Saber Governance LLCAdp of the snfNOT APPLICABLE03/01/2019
Shg Boa LLCAdp of the snfNOT APPLICABLE02/09/2026
Shg Management LLCAdp of the snfNOT APPLICABLE03/01/2019
Shg Mt, LLCAdp of the snfNOT APPLICABLE02/09/2026

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Cuyahoga County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Algart Health CareCleveland7855456.4—18 Oct 2019
Berea CenterBerea50542612.0—7 Aug 2025
Brookdale Westlake VillageWestlake60544915.0—22 Apr 2026
Gardens of Mcgregor and Amasa StoneEast Cleveland148542106.8—14 Aug 2025
Huntington Woods Care & Rehab CenterWestlake825511113.4—8 Jun 2026
Larchwood CareCleveland745431925.7—12 May 2026
North Park Care CenterBrook Park34553617.6—7 Jul 2022
O'Neill Healthcare Fairview ParkFairview Park118552119.3—26 Jun 2025

All 92 facilities in Cuyahoga County

Questions and answers

How many deficiencies has Diplomat Healthcare been cited for?

41 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.

Has Diplomat Healthcare been fined?

Yes. CMS lists fines totalling $11K in the period covered.

How does staffing at Diplomat Healthcare compare?

Reported total nurse staffing is 3.0 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.

Who operates Diplomat Healthcare?

It is part of the Saber Healthcare Group chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Shg Management LLC. Individual owners and managers are not listed on this site.

When was Diplomat Healthcare last inspected?

The most recent survey or investigation in the CMS record is dated 25 Nov 2025; the most recent standard health survey was 10 Oct 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.