Wisconsin › Douglas County › Superior
Dove Healthcare - Superior
1800 New York Ave, Superior, WI 54880
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 118 beds, Dove Healthcare - Superior serves Superior in Douglas County, Wisconsin and has taken Medicare and Medicaid residents since 1986.
CMS gives it 2 of 5 stars overall, below the Wisconsin median of 3; the health inspection rating is 2, staffing 2 and quality measures 3.
Inspectors recorded 58 health deficiencies across the three most recent survey cycles (13, 25, 20 by cycle, most recent first), none at the actual-harm level. That is 49.2 per 100 beds, more than the state median of 31.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.9 hours per resident per day (0.4 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 44.2%.
Compared with county, state and nation
| Measure | This facility | Douglas Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 58 | 24 | 21 | 28.7 |
| Citations per 100 beds | 49.2 | 27.9 | 31.8 | 26.8 |
| Total nurse hours per resident day | 3.9 | 4.0 | 4.0 | 3.9 |
| RN hours per resident day | 0.4 | 1.1 | 0.9 | 0.7 |
| Nursing staff turnover | 44.2% | 44.2% | 46.2% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (4 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 May 2026, 13 Mar 2025.
Severity mix: D ×37 E ×14 F ×7
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 13 May 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 8 Jun 2026 |
| 13 May 2026 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 8 Jun 2026 |
| 13 May 2026 | F0908 | Keep all essential equipment working safely. | F | Standard survey | 8 Jun 2026 |
| 13 May 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 8 Jun 2026 |
| 13 May 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 8 Jun 2026 |
| 13 May 2026 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 8 Jun 2026 |
| 13 May 2026 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 8 Jun 2026 |
| 13 May 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 8 Jun 2026 |
| 13 May 2026 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 8 Jun 2026 |
| 13 May 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 8 Jun 2026 |
| 3 Feb 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 27 Feb 2026 |
| 3 Feb 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 27 Feb 2026 |
| 27 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 22 Sep 2025 |
| 13 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 13 Apr 2025 |
| 13 Mar 2025 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 13 Apr 2025 |
| 13 Mar 2025 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Standard survey | 13 Apr 2025 |
| 13 Mar 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 13 Apr 2025 |
| 13 Mar 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 13 Apr 2025 |
| 13 Mar 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 13 Apr 2025 |
| 13 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 13 Apr 2025 |
| 13 Mar 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 13 Apr 2025 |
| 13 Mar 2025 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 13 Apr 2025 |
| 13 Mar 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 13 Apr 2025 |
| 13 Mar 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 13 Apr 2025 |
| 13 Mar 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 13 Apr 2025 |
| 13 Mar 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 13 Apr 2025 |
| 13 Mar 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 13 Apr 2025 |
| 13 Mar 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 13 Apr 2025 |
| 13 Mar 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 13 Apr 2025 |
| 13 Mar 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 13 Apr 2025 |
| 13 Mar 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 13 Apr 2025 |
| 13 Mar 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 13 Apr 2025 |
| 18 Dec 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 18 Jan 2025 |
| 18 Dec 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 18 Jan 2025 |
| 9 Oct 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 9 Nov 2024 |
| 9 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 9 Nov 2024 |
| 9 Oct 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 9 Nov 2024 |
| 9 Oct 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 9 Nov 2024 |
| 28 Mar 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 18 Apr 2024 |
| 5 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 1 Apr 2024 |
| 23 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 19 Feb 2024 |
| 23 Jan 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Standard survey | 19 Feb 2024 |
| 23 Jan 2024 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | E | Standard survey | 19 Feb 2024 |
| 23 Jan 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 19 Feb 2024 |
| 23 Jan 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 19 Feb 2024 |
| 23 Jan 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 19 Feb 2024 |
| 23 Jan 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 19 Feb 2024 |
| 23 Jan 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 19 Feb 2024 |
| 23 Jan 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 19 Feb 2024 |
| 3 Jan 2024 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Complaint investigation | 3 Feb 2024 |
| 3 Jan 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 3 Feb 2024 |
| 3 Jan 2024 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Complaint investigation | 3 Feb 2024 |
| 3 Jan 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 3 Feb 2024 |
| 3 Jan 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 3 Feb 2024 |
| 26 Sep 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 20 Oct 2023 |
| 26 Sep 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 20 Oct 2023 |
| 23 Aug 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 22 Sep 2023 |
| 23 Aug 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 22 Sep 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 44.2%, RNs 60.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 7.7% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.0% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.7% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.2% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 13.7% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.8% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 27.6% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Great Lakes Rehabilitation And Nursing Center Llc. Chain: Dove Healthcare (11 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Goldstar - Divine Holding Superior, LLC | 5% or greater direct ownership interest | 100% | 09/28/2023 |
| Divine Superior Holdco, LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 09/28/2023 |
| Goldstar Capital Partners LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 09/28/2023 |
| Goldstar Wisconsin Associates, LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 09/28/2023 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Douglas County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Twin Ports Health Services | Superior | 90 | 5 | 4 | 5 | 10 | 11.1 | — | 22 Jan 2026 |
| Villa Marina Health and Rehabilitation Center | Superior | 72 | 4 | 3 | 5 | 15 | 20.8 | — | 9 Feb 2026 |
| Middle River Health and Rehabilitation Center | South Range | 86 | 3 | 3 | 4 | 24 | 27.9 | — | 16 Jun 2026 |
All 4 facilities in Douglas County
Questions and answers
How many deficiencies has Dove Healthcare - Superior been cited for?
58 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Dove Healthcare - Superior been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Dove Healthcare - Superior compare?
Reported total nurse staffing is 3.9 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Dove Healthcare - Superior?
It is part of the Dove Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Goldstar - Divine Holding Superior, LLC, Divine Superior Holdco, LLC and Goldstar Capital Partners LLC. Individual owners and managers are not listed on this site.
When was Dove Healthcare - Superior last inspected?
The most recent survey or investigation in the CMS record is dated 13 May 2026; the most recent standard health survey was 13 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.