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Dove Healthcare - West Eau Claire
1405 Truax Blvd, Eau Claire, WI 54703
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Dove Healthcare - West Eau Claire is a For-profit, limited liability company nursing home in Eau Claire, Wisconsin, certified for 83 beds and caring for about 70 residents a day.
CMS gives it 4 of 5 stars overall, above the Wisconsin median of 3; the health inspection rating is 3, staffing 5 and quality measures 4.
Inspectors recorded 21 health deficiencies across the three most recent survey cycles (9, 6, 6 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 25.3 per 100 beds, fewer than the state median of 31.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 6.2 hours per resident per day (2.0 RN), above the Wisconsin median of 4.0; nursing staff turnover is 41.0%.
Compared with county, state and nation
| Measure | This facility | Eau Claire Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 21 | 21 | 21 | 28.7 |
| Citations per 100 beds | 25.3 | 25.3 | 31.8 | 26.8 |
| Total nurse hours per resident day | 6.2 | 5.3 | 4.0 | 3.9 |
| RN hours per resident day | 2.0 | 1.8 | 0.9 | 0.7 |
| Nursing staff turnover | 41.0% | 41.0% | 46.2% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (5 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 10 Jun 2026, 20 Mar 2025.
Severity mix: G ×1 D ×15 E ×3 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 10 Jun 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E | Standard survey | 10 Jul 2026 |
| 10 Jun 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 10 Jul 2026 |
| 10 Jun 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 10 Jul 2026 |
| 10 Jun 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 10 Jul 2026 |
| 10 Jun 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 10 Jul 2026 |
| 10 Jun 2026 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 10 Jul 2026 |
| 10 Jun 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 10 Jul 2026 |
| 10 Jun 2026 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 10 Jul 2026 |
| 10 Jun 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 10 Jul 2026 |
| 20 Mar 2025 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 20 Apr 2025 |
| 20 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 20 Apr 2025 |
| 20 Mar 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 20 Apr 2025 |
| 20 Mar 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 20 Apr 2025 |
| 20 Mar 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 20 Apr 2025 |
| 20 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 20 Apr 2025 |
| 7 Feb 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 7 Mar 2024 |
| 7 Feb 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 7 Mar 2024 |
| 7 Feb 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 7 Mar 2024 |
| 7 Feb 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 7 Mar 2024 |
| 7 Feb 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 7 Mar 2024 |
| 7 Feb 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 7 Mar 2024 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 41.0%, RNs 41.9%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.3% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.7% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.6% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.2% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.4% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 16.4% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.6% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 6.9% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: West Eau Claire Rehabilitation And Nursing Center Llc. Chain: Dove Healthcare (11 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Dove 8 Opco Holdco LLC | 5% or greater direct ownership interest | 100% | 01/01/2024 |
| Divine Hc Holdco LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 01/01/2024 |
| Goldstar Capital Partners LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 01/01/2024 |
| Goldstar Wisconsin Associates, LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 01/01/2024 |
| Goldstar-Divine Holdings Dove 8 LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 01/01/2024 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Eau Claire County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Dove Healthcare - South Eau Claire | Eau Claire | 50 | 5 | 5 | 5 | 2 | 4.0 | — | 17 Apr 2025 |
| Grace Lutheran Communities - River Pines | Altoona | 50 | 4 | 4 | 4 | 7 | 14.0 | — | 21 May 2026 |
| Oakwood Health Services | Altoona | 80 | 3 | 3 | 4 | 25 | 31.3 | $37K | 11 Mar 2026 |
| Augusta Health and Rehabilitation | Augusta | 50 | 2 | 3 | 1 | 24 | 48.0 | — | 8 Apr 2026 |
All 5 facilities in Eau Claire County
Questions and answers
How many deficiencies has Dove Healthcare - West Eau Claire been cited for?
21 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Dove Healthcare - West Eau Claire been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Dove Healthcare - West Eau Claire compare?
Reported total nurse staffing is 6.2 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Dove Healthcare - West Eau Claire?
It is part of the Dove Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Dove 8 Opco Holdco LLC, Divine Hc Holdco LLC and Goldstar Capital Partners LLC. Individual owners and managers are not listed on this site.
When was Dove Healthcare - West Eau Claire last inspected?
The most recent survey or investigation in the CMS record is dated 10 Jun 2026; the most recent standard health survey was 10 Jun 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.