Elder Care Record

Illinois › Cook County › Schaumburg

Encore Village

350 West Schaumburg Road, Schaumburg, IL 60194

CCN 145341 · For-profit, limited liability company · 169 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Encore Village is a For-profit, limited liability company nursing home in Schaumburg, Illinois, certified for 169 beds and caring for about 119 residents a day.

CMS gives it 4 of 5 stars overall, above the Illinois median of 2; the health inspection rating is 4, staffing 4 and quality measures 4.

Inspectors recorded 26 health deficiencies across the three most recent survey cycles (2, 17, 7 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 15.4 per 100 beds, fewer than the state median of 28.4.

CMS lists 2 penalties in the period covered: fines totalling $25K.

Reported nurse staffing is 4.0 hours per resident per day (1.3 RN), close to the Illinois median of 3.3; nursing staff turnover is 41.4%.

26health deficiencies, 3 survey cycles2 at actual harm or worse
$25Kfines listed by CMS2 penalties in period
4.0nurse hours per resident per daystate median 3.3
70%occupancy (residents ÷ beds)119 residents a day

Compared with county, state and nation

MeasureThis facilityCook Co. medianIllinois medianUS average
Overall star rating4223.0
Health citations, 3 cycles26373428.7
Citations per 100 beds15.423.828.426.8
Total nurse hours per resident day4.03.23.33.9
RN hours per resident day1.30.70.60.7
Nursing staff turnover41.4%39.7%43.4%45.8%
Fines listed$25,454$52,199$45,123—

County and state figures are medians across facilities (202 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)2
Cycle 217
Cycle 37

Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 29 Jan 2026, 20 Nov 2024.

Severity mix: G ×2 D ×24

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
14 Oct 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DComplaint investigation15 Oct 2025
20 Aug 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DComplaint investigation28 Aug 2025
24 Jun 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation27 Jun 2025
12 Mar 2025F0602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint investigation24 Mar 2025
12 Mar 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation24 Mar 2025
12 Mar 2025F0610Respond appropriately to all alleged violations.DComplaint investigation24 Mar 2025
20 Nov 2024F0692Provide enough food/fluids to maintain a resident's health.GStandard survey6 Dec 2024
20 Nov 2024F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey6 Dec 2024
20 Nov 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey6 Dec 2024
20 Nov 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey6 Dec 2024
20 Nov 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey6 Dec 2024
20 Nov 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey6 Dec 2024
20 Nov 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey6 Dec 2024
20 Nov 2024F0760Ensure that residents are free from significant medication errors.DStandard survey6 Dec 2024
20 Nov 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey6 Dec 2024
20 Nov 2024F0880Provide and implement an infection prevention and control program.DStandard survey6 Dec 2024
31 Oct 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation25 Nov 2024
31 Oct 2024F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation25 Nov 2024
26 Aug 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.GComplaint investigation17 Sep 2024
24 Jul 2024F0602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint investigation22 Aug 2024
27 Dec 2023F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DComplaint investigation10 Jan 2024
6 Dec 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey15 Dec 2023
6 Dec 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey15 Dec 2023
6 Dec 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey15 Dec 2023
6 Dec 2023F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey15 Dec 2023
6 Dec 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey15 Dec 2023

Penalties

DateTypeAmountDetail
31 Oct 2024Fine$10,413
24 Jul 2024Fine$15,041

Staffing

Total nursing3.99 h
Nurse aides2.13 h
LPN0.61 h
RN1.25 h
Weekend total3.53 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 41.4%, RNs 40.0%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityIllinois medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay25.4%11.5%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.8%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.0%2.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.8%1.5%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay25.2%12.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.0%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay17.1%17.8%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Il Ccrc Llc.

OrganisationRole in the CMS recordInterestSince
Encore Village Holdings LLC5% or greater direct ownership interest100%12/28/2023

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Cook County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Addolorata VillaWheeling865352427.9$181K28 May 2026
Alden Estates of EvanstonEvanston995541212.1—19 Dec 2025
Alden Estates of SkokieSkokie5655435.4—24 Oct 2024
Alden Poplar Creek Rehab & HCCHoffman Estates2175422913.4$8K11 Mar 2026
Aperion Care NilesNiles995422121.2$12K29 May 2026
Ascension Nazarethville PlaceDes Plaines6855457.4—31 Dec 2025
Bella Terra StreamwoodStreamwood214552167.5—20 Dec 2025
Brandel Health and RehabNorthbrook10255532.9—12 Sep 2025

All 202 facilities in Cook County

Questions and answers

How many deficiencies has Encore Village been cited for?

26 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.

Has Encore Village been fined?

Yes. CMS lists fines totalling $25K in the period covered.

How does staffing at Encore Village compare?

Reported total nurse staffing is 4.0 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.

Who operates Encore Village?

Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Encore Village Holdings LLC. Individual owners and managers are not listed on this site.

When was Encore Village last inspected?

The most recent survey or investigation in the CMS record is dated 14 Oct 2025; the most recent standard health survey was 29 Jan 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.