North Carolina › Cabarrus County › Concord
Five Oaks Rehabilitation and Care Center
413 Winecoff School Road, Concord, NC 28027
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 160 beds, Five Oaks Rehabilitation and Care Center serves Concord in Cabarrus County, North Carolina and has taken Medicare and Medicaid residents since 1978.
CMS gives it 2 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 2, staffing 2 and quality measures 3.
Inspectors recorded 14 health deficiencies across the three most recent survey cycles (2, 8, 4 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 8.8 per 100 beds, fewer than the state median of 15.6.
CMS lists 1 penalty in the period covered: fines totalling $17K.
Reported nurse staffing is 3.7 hours per resident per day (0.3 RN), close to the North Carolina median of 3.5; nursing staff turnover is 55.0%.
Compared with county, state and nation
| Measure | This facility | Cabarrus Co. median | North Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 14 | 14 | 16 | 28.7 |
| Citations per 100 beds | 8.8 | 20.0 | 15.6 | 26.8 |
| Total nurse hours per resident day | 3.7 | 3.5 | 3.5 | 3.9 |
| RN hours per resident day | 0.3 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 55.0% | 57.9% | 48.6% | 45.8% |
| Fines listed | $17,345 | $17,345 | $8,512 | — |
County and state figures are medians across facilities (7 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 Mar 2026, 5 Mar 2025.
Severity mix: J ×1 G ×2 D ×7 E ×2 B ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 16 Mar 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 28 Mar 2026 |
| 16 Mar 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 28 Mar 2026 |
| 5 Mar 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 25 Mar 2025 |
| 5 Mar 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 25 Mar 2025 |
| 5 Mar 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G | Standard survey | 25 Mar 2025 |
| 5 Mar 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 25 Mar 2025 |
| 5 Mar 2025 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 25 Mar 2025 |
| 5 Mar 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 25 Mar 2025 |
| 5 Mar 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 25 Mar 2025 |
| 5 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 25 Mar 2025 |
| 14 Sep 2023 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 27 Sep 2023 |
| 14 Sep 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 27 Sep 2023 |
| 14 Sep 2023 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 14 Sep 2023 |
| 14 Sep 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | B | Standard survey | 22 Sep 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 5 Mar 2025 | Fine | $17,345 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 55.0%, RNs 25.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.2% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.7% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.2% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.6% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.1% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.9% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.2% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 7.6% | 13.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Five Oaks Snf Operations Llc. Chain: Venza Care Management (25 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Fh SNF Operations Holding LLC | 5% or greater direct ownership interest | 100% | 12/31/2021 |
| Ch Fh Holding LLC | Indirect ownership interest | NOT APPLICABLE | 03/25/2026 |
| Cw Fh Holdings LLC | Indirect ownership interest | NOT APPLICABLE | 03/25/2026 |
| Se SNF Associates LLC | Indirect ownership interest | NOT APPLICABLE | 03/25/2026 |
| Se SNF Holdings LLC | Indirect ownership interest | NOT APPLICABLE | 03/25/2026 |
| Fh Opco Manager LLC | Operational/managerial control | NOT APPLICABLE | 12/01/2025 |
| Melb Opco Manager LLC | Operational/managerial control | NOT APPLICABLE | 12/01/2025 |
| Vertex Financial Services LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| Fh Opco Manager LLC | Adp of the snf | NOT APPLICABLE | 12/30/2025 |
| Melb Opco Manager LLC | Adp of the snf | NOT APPLICABLE | 12/29/2025 |
| Vertex Financial Services LLC | Adp of the snf | NOT APPLICABLE | 12/30/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Cabarrus County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| The Greens At Cabarrus | Concord | 90 | 5 | 4 | 2 | 5 | 5.6 | — | 14 Nov 2025 |
| The Gardens of Taylor Glen Retirement Community | Concord | 8 | 4 | 4 | — | 6 | 75.0 | — | 30 Dec 2025 |
| Pruitthealth-Town Center | Harrisburg | 70 | 3 | 3 | 3 | 14 | 20.0 | $8K | 28 Aug 2025 |
| Kannapolis Health and Rehabilitation | Kannapolis | 107 | 2 | 2 | 3 | 42 | 39.3 | $35K | 18 Mar 2026 |
| Cabarrus Health and Rehabilitation CenterSFF Candidate | Concord | 120 | 1 | 1 | 1 | 56 | 46.7 | $139K | 18 Nov 2025 |
| Copperfield Health & Rehabilitationabuse icon | Concord | 120 | 1 | 1 | 1 | 21 | 17.5 | $74K | 27 Feb 2026 |
All 7 facilities in Cabarrus County
Questions and answers
How many deficiencies has Five Oaks Rehabilitation and Care Center been cited for?
14 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.
Has Five Oaks Rehabilitation and Care Center been fined?
Yes. CMS lists fines totalling $17K in the period covered.
How does staffing at Five Oaks Rehabilitation and Care Center compare?
Reported total nurse staffing is 3.7 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.
Who operates Five Oaks Rehabilitation and Care Center?
It is part of the Venza Care Management chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Fh SNF Operations Holding LLC, Ch Fh Holding LLC and Cw Fh Holdings LLC. Individual owners and managers are not listed on this site.
When was Five Oaks Rehabilitation and Care Center last inspected?
The most recent survey or investigation in the CMS record is dated 16 Mar 2026; the most recent standard health survey was 16 Mar 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.