Minnesota › Hennepin County › Eden Prairie
Flagstone
12500 Castlemoor Drive, Eden Prairie, MN 55344
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Flagstone, in Eden Prairie, Minnesota, is certified for 72 beds under non-profit, corporation ownership and belongs to the Presbyterian Homes & Services chain.
CMS gives it 4 of 5 stars overall, above the Minnesota median of 3; the health inspection rating is 3, staffing 5 and quality measures 4.
Inspectors recorded 27 health deficiencies across the three most recent survey cycles (10, 11, 6 by cycle, most recent first), none at the actual-harm level. That is 37.5 per 100 beds, more than the state median of 30.0.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.3 hours per resident per day (1.2 RN), close to the Minnesota median of 4.2; nursing staff turnover is 37.5%.
Compared with county, state and nation
| Measure | This facility | Hennepin Co. median | Minnesota median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 27 | 30 | 20 | 28.7 |
| Citations per 100 beds | 37.5 | 33.8 | 30.0 | 26.8 |
| Total nurse hours per resident day | 4.3 | 4.2 | 4.2 | 3.9 |
| RN hours per resident day | 1.2 | 1.1 | 1.0 | 0.7 |
| Nursing staff turnover | 37.5% | 30.9% | 40.0% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (54 in the county, 338 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Minnesota average per facility for the same cycle, as published by CMS. Standard health survey dates: 20 Mar 2026, 29 Jan 2025.
Severity mix: D ×23 E ×4
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 20 Mar 2026 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 21 Apr 2026 |
| 20 Mar 2026 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 21 Apr 2026 |
| 20 Mar 2026 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 24 Apr 2026 |
| 20 Mar 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 22 Apr 2026 |
| 20 Mar 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 21 Apr 2026 |
| 20 Mar 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 21 Apr 2026 |
| 20 Mar 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 21 Apr 2026 |
| 20 Mar 2026 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 21 Apr 2026 |
| 20 Mar 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 21 Apr 2026 |
| 20 Mar 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 23 Apr 2026 |
| 17 Jul 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 15 Aug 2025 |
| 17 Jul 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 15 Aug 2025 |
| 29 Jan 2025 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 4 Mar 2025 |
| 29 Jan 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 4 Mar 2025 |
| 29 Jan 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 4 Mar 2025 |
| 29 Jan 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 4 Mar 2025 |
| 29 Jan 2025 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 4 Mar 2025 |
| 29 Jan 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 4 Mar 2025 |
| 29 Jan 2025 | F0712 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | D | Standard survey | 4 Mar 2025 |
| 29 Jan 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 4 Mar 2025 |
| 29 Jan 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 4 Mar 2025 |
| 20 Mar 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 29 Apr 2024 |
| 20 Mar 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 29 Apr 2024 |
| 20 Mar 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 29 Apr 2024 |
| 20 Mar 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 29 Apr 2024 |
| 20 Mar 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 29 Apr 2024 |
| 20 Mar 2024 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 29 Apr 2024 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Minnesota average. Turnover: nursing staff 37.5%, RNs 33.3%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Minnesota median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 23.9% | 18.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 3.8% | 1.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.6% | 2.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.7% | 3.7% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.5% | 1.4% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 23.2% | 20.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.3% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.4% | 15.9% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Castle Ridge Care Center Inc. Chain: Presbyterian Homes & Services (21 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Presbyterian Homes and Services | 5% or greater direct ownership interest | 100% | 09/01/2021 |
| Umb Bank National Association | 5% or greater mortgage interest | NOT APPLICABLE | 10/24/2019 |
| Umb Bank National Association | 5% or greater security interest | NOT APPLICABLE | 10/24/2019 |
| Phs Management, LLC | Operational/managerial control | NOT APPLICABLE | 03/11/2011 |
| Phs Management, LLC | Adp of the snf | NOT APPLICABLE | 12/19/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Hennepin County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Allina Health Restorative Suites | Plymouth | 50 | 5 | 4 | 5 | 13 | 26.0 | — | 28 Aug 2025 |
| Birchwood Care Home | Minneapolis | 60 | 5 | 4 | 3 | 31 | 51.7 | — | 29 Jul 2025 |
| Covenant Living of Golden Valley Care & Rehab Ctr | Golden Valley | 88 | 5 | 5 | 5 | 4 | 4.5 | — | 9 May 2025 |
| Fairview University Trans Serv | Minneapolis | 28 | 5 | 5 | 5 | 0 | 0.0 | — | — |
| Folkestone | Wayzata | 30 | 5 | 4 | 5 | 9 | 30.0 | — | 20 Nov 2025 |
| Good Samaritan Ambassador | New Hope | 77 | 5 | 5 | 5 | 2 | 2.6 | — | 9 Jan 2025 |
| Haven Homes of Maple Plain | Maple Plain | 64 | 5 | 5 | 5 | 3 | 4.7 | — | 24 Jul 2025 |
| Lake Minnetonka Shores | Spring Park | 60 | 5 | 4 | 5 | 9 | 15.0 | $9K | 25 Apr 2024 |
All 54 facilities in Hennepin County
Questions and answers
How many deficiencies has Flagstone been cited for?
27 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Minnesota median is 20 per facility.
Has Flagstone been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Flagstone compare?
Reported total nurse staffing is 4.3 hours per resident per day against a Minnesota median of 4.2 and a national average of 3.9.
Who operates Flagstone?
It is part of the Presbyterian Homes & Services chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Presbyterian Homes and Services and Phs Management, LLC. Individual owners and managers are not listed on this site.
When was Flagstone last inspected?
The most recent survey or investigation in the CMS record is dated 20 Mar 2026; the most recent standard health survey was 20 Mar 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.