Elder Care Record

Ohio › Cuyahoga County › Cleveland

Franklin Plaza Extended Care

3600 Franklin Boulevard, Cleveland, OH 44113

CCN 365388 · For-profit, corporation · 178 certified beds · chain Legacy Health Services

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Franklin Plaza Extended Care, in Cleveland, Ohio, is certified for 178 beds under for-profit, corporation ownership and belongs to the Legacy Health Services chain.

CMS gives it 3 of 5 stars overall, equal to the Ohio median; the health inspection rating is 2, staffing 2 and quality measures 5.

Inspectors recorded 38 health deficiencies across the three most recent survey cycles (18, 13, 7 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 21.3 per 100 beds, fewer than the state median of 33.3.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.6 hours per resident per day (0.6 RN), close to the Ohio median of 3.6; nursing staff turnover is 48.7%.

38health deficiencies, 3 survey cycles1 at actual harm or worse
$0fines listed by CMS0 penalties in period
3.6nurse hours per resident per daystate median 3.6
92%occupancy (residents ÷ beds)163 residents a day

Compared with county, state and nation

MeasureThis facilityCuyahoga Co. medianOhio medianUS average
Overall star rating3333.0
Health citations, 3 cycles38282728.7
Citations per 100 beds21.330.233.326.8
Total nurse hours per resident day3.63.63.63.9
RN hours per resident day0.60.60.60.7
Nursing staff turnover48.7%53.8%48.5%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (92 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)18
Cycle 213
Cycle 37

Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 2 Sep 2025, 2 Aug 2022.

Severity mix: G ×1 D ×24 E ×8 F ×4 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
3 Mar 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation27 Mar 2026
3 Mar 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation27 Mar 2026
3 Mar 2026F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EComplaint investigation27 Mar 2026
3 Mar 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint investigation27 Mar 2026
3 Mar 2026F0926Have policies on smoking.EComplaint investigation27 Mar 2026
3 Mar 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation27 Mar 2026
3 Mar 2026F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation27 Mar 2026
22 Oct 2025F0610Respond appropriately to all alleged violations.DComplaint investigation24 Oct 2025
2 Sep 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint investigation24 Oct 2025
2 Sep 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation24 Oct 2025
2 Sep 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EComplaint investigation24 Oct 2025
2 Sep 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey24 Oct 2025
2 Sep 2025F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey24 Oct 2025
2 Sep 2025F0641Ensure each resident receives an accurate assessment.DStandard survey24 Oct 2025
2 Sep 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey24 Oct 2025
2 Sep 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation24 Oct 2025
2 Sep 2025F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey24 Oct 2025
2 Sep 2025F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.DComplaint investigation24 Oct 2025
10 Jul 2025F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EComplaint investigation18 Jul 2025
10 Jul 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DComplaint investigation18 Jul 2025
10 Jul 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation18 Jul 2025
10 Jul 2025F0926Have policies on smoking.DComplaint investigation18 Jul 2025
6 Nov 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation11 Nov 2024
6 Nov 2024F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DComplaint investigation11 Nov 2024
6 Nov 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation11 Nov 2024
6 Nov 2024F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint investigation11 Nov 2024
6 Nov 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation11 Nov 2024
4 Jun 2024F0814Dispose of garbage and refuse properly.FComplaint investigation12 Jun 2024
2 Aug 2022F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey22 Aug 2022
2 Aug 2022F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey22 Aug 2022
2 Aug 2022F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey22 Aug 2022
2 Aug 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey22 Aug 2022
6 Jun 2019F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey28 Jun 2019
6 Jun 2019F0880Provide and implement an infection prevention and control program.FStandard survey28 Jun 2019
6 Jun 2019F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey28 Jun 2019
6 Jun 2019F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey28 Jun 2019
6 Jun 2019F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey28 Jun 2019
6 Jun 2019F0814Dispose of garbage and refuse properly.CStandard survey21 Jun 2019

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.56 h
Nurse aides2.18 h
LPN0.76 h
RN0.62 h
Weekend total3.11 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 48.7%, RNs 31.8%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityOhio medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay6.9%4.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.2%0.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.6%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.9%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay6.4%4.9%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay1.3%3.0%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay14.6%7.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Franklin Boulevard Nursing Home, Inc.. Chain: Legacy Health Services (10 facilities).

OrganisationRole in the CMS recordInterestSince
Oh 10 Holdco LLC5% or greater direct ownership interest100%07/06/2022
Cc Oh10 Opco LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED07/06/2022
Chavos221 Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED07/06/2022
Chavos221 Irrv Tr5% or greater indirect ownership interestNO PERCENTAGE PROVIDED07/06/2022
Lionsview Opco Nr LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED07/06/2022
Lionsview Sc LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED07/06/2022
Living26 Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED07/06/2022
Living26 Irrv Tr5% or greater indirect ownership interestNO PERCENTAGE PROVIDED07/06/2022
Sapphire143 Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED07/06/2022
Sapphire143 Irrv Tr5% or greater indirect ownership interestNO PERCENTAGE PROVIDED07/06/2022

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Cuyahoga County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Algart Health CareCleveland7855456.4—18 Oct 2019
Berea CenterBerea50542612.0—7 Aug 2025
Brookdale Westlake VillageWestlake60544915.0—22 Apr 2026
Gardens of Mcgregor and Amasa StoneEast Cleveland148542106.8—14 Aug 2025
Huntington Woods Care & Rehab CenterWestlake825511113.4—8 Jun 2026
Larchwood CareCleveland745431925.7—12 May 2026
North Park Care CenterBrook Park34553617.6—7 Jul 2022
O'Neill Healthcare Fairview ParkFairview Park118552119.3—26 Jun 2025

All 92 facilities in Cuyahoga County

Questions and answers

How many deficiencies has Franklin Plaza Extended Care been cited for?

38 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.

Has Franklin Plaza Extended Care been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Franklin Plaza Extended Care compare?

Reported total nurse staffing is 3.6 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.

Who operates Franklin Plaza Extended Care?

It is part of the Legacy Health Services chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Oh 10 Holdco LLC, Cc Oh10 Opco LLC and Chavos221 Holdings LLC. Individual owners and managers are not listed on this site.

When was Franklin Plaza Extended Care last inspected?

The most recent survey or investigation in the CMS record is dated 3 Mar 2026; the most recent standard health survey was 2 Sep 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.