Pennsylvania › Lancaster County › Lancaster
Glen At Willow Valley
675 Willow Valley Square, Lancaster, PA 17602
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Glen At Willow Valley is a Non-profit, corporation nursing home in Lancaster, Pennsylvania, certified for 262 beds and caring for about 232 residents a day.
CMS gives it 5 of 5 stars overall, above the Pennsylvania median of 3; the health inspection rating is 5, staffing 5 and quality measures 5.
Inspectors recorded 1 health deficiencies across the three most recent survey cycles (0, 0, 1 by cycle, most recent first), none at the actual-harm level. That is 0.4 per 100 beds, fewer than the state median of 22.2.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.5 hours per resident per day (0.7 RN), close to the Pennsylvania median of 3.6; nursing staff turnover is 28.9%.
Compared with county, state and nation
| Measure | This facility | Lancaster Co. median | Pennsylvania median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 5 | 3 | 3.0 |
| Health citations, 3 cycles | 1 | 10 | 26 | 28.7 |
| Citations per 100 beds | 0.4 | 9.2 | 22.2 | 26.8 |
| Total nurse hours per resident day | 4.5 | 4.2 | 3.6 | 3.9 |
| RN hours per resident day | 0.7 | 0.7 | 0.7 | 0.7 |
| Nursing staff turnover | 28.9% | 38.1% | 44.3% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (31 in the county, 656 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Pennsylvania average per facility for the same cycle, as published by CMS. Standard health survey dates: 4 Dec 2025, 18 Oct 2024.
Severity mix: E ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 17 Nov 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 16 Jan 2024 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Pennsylvania average. Turnover: nursing staff 28.9%, RNs 38.8%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Pennsylvania median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 20.2% | 15.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.4% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 7.2% | 2.9% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.8% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.7% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.1% | 4.5% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 13.9% | 17.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Willow Valley Communities.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Willow Valley Communities | 5% or greater direct ownership interest | 100% | 12/06/1982 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Lancaster County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Fairmount Homes | Ephrata | 114 | 5 | 5 | 5 | 0 | 0.0 | — | — |
| Garden Spot Village | New Holland | 73 | 5 | 4 | 5 | 4 | 5.5 | $8K | 13 Nov 2025 |
| Homestead Village, Inc | Lancaster | 60 | 5 | 5 | 5 | 9 | 15.0 | $13K | 5 Mar 2026 |
| Lakeside At Willow Valley | Willow Street | 80 | 5 | 5 | 5 | 1 | 1.3 | — | 4 Dec 2024 |
| Landis Homes | Lititz | 103 | 5 | 4 | 5 | 1 | 1.0 | — | 26 Sep 2025 |
| Maple Farm | Akron | 46 | 5 | 5 | 5 | 5 | 10.9 | — | 4 Jun 2026 |
| Masonic Village At Elizabethtown | Elizabethtown | 434 | 5 | 5 | 5 | 5 | 1.2 | — | 23 Jan 2026 |
| Moravian Manor | Lititz | 119 | 5 | 5 | 4 | 10 | 8.4 | — | 28 Aug 2025 |
All 31 facilities in Lancaster County
Questions and answers
How many deficiencies has Glen At Willow Valley been cited for?
1 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Pennsylvania median is 26 per facility.
Has Glen At Willow Valley been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Glen At Willow Valley compare?
Reported total nurse staffing is 4.5 hours per resident per day against a Pennsylvania median of 3.6 and a national average of 3.9.
Who operates Glen At Willow Valley?
Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Willow Valley Communities. Individual owners and managers are not listed on this site.
When was Glen At Willow Valley last inspected?
The most recent survey or investigation in the CMS record is dated 17 Nov 2023; the most recent standard health survey was 4 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.