Elder Care Record

Iowa › Delaware County › Manchester

Good Neighbor Home

105 Mccarren Drive, Manchester, IA 52057

CCN 165503 · Non-profit, corporation · 112 certified beds

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Good Neighbor Home, in Manchester, Iowa, is certified for 112 beds under non-profit, corporation ownership.

CMS gives it 3 of 5 stars overall, equal to the Iowa median; the health inspection rating is 2, staffing 5 and quality measures 2.

Inspectors recorded 8 health deficiencies across the three most recent survey cycles (3, 1, 4 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 7.1 per 100 beds, fewer than the state median of 27.5.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.3 hours per resident per day (1.0 RN), close to the Iowa median of 3.7; nursing staff turnover is 27.2%.

8health deficiencies, 3 survey cycles3 at actual harm or worse
$0fines listed by CMS0 penalties in period
4.3nurse hours per resident per daystate median 3.7
84%occupancy (residents ÷ beds)94 residents a day

Compared with county, state and nation

MeasureThis facilityDelaware Co. medianIowa medianUS average
Overall star rating3333.0
Health citations, 3 cycles881628.7
Citations per 100 beds7.17.127.526.8
Total nurse hours per resident day4.34.33.73.9
RN hours per resident day1.01.00.70.7
Nursing staff turnover27.2%27.2%41.9%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (1 in the county, 387 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)3
Cycle 21
Cycle 34

Dark bar: this facility. Grey bar: Iowa average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 Jun 2025, 15 Aug 2024.

Severity mix: J ×1 G ×2 D ×2 E ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
10 Oct 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation30 Oct 2025
10 Oct 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation30 Oct 2025
10 Oct 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation30 Oct 2025
15 Aug 2024F0880Provide and implement an infection prevention and control program.EStandard survey15 Sep 2024
8 Feb 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey7 Mar 2024
8 Feb 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey7 Mar 2024
2 Aug 2023F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.JComplaint investigation2 Aug 2023
2 Aug 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.GComplaint investigation2 Aug 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.33 h
Nurse aides2.81 h
LPN0.55 h
RN0.96 h
Weekend total3.7 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Iowa average. Turnover: nursing staff 27.2%, RNs 10.0%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityIowa medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay13.2%16.8%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay7.3%0.8%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay8.8%1.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay10.6%3.4%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay6.4%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay12.0%15.9%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay1.5%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay23.8%18.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Good Neighbor Society.

OrganisationRole in the CMS recordInterestSince
Bcg Holdings IncAdp of the snfNOT APPLICABLE10/01/2024
Brehme Drug IncAdp of the snfNOT APPLICABLE10/17/2022
Brighton Consulting Group LLCAdp of the snfNOT APPLICABLE10/01/2024
Cascade Lumber CompanyAdp of the snfNOT APPLICABLE04/01/2023
Cattail Bcg LLCAdp of the snfNOT APPLICABLE10/01/2024
Cattail IncAdp of the snfNOT APPLICABLE10/01/2024
Ecsi IncAdp of the snfNOT APPLICABLE10/01/2024
Hacker Nelson and Co PcAdp of the snfNOT APPLICABLE01/01/2021
Iowa Health Care AssociationAdp of the snfNOT APPLICABLE10/01/2024

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Questions and answers

How many deficiencies has Good Neighbor Home been cited for?

8 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Iowa median is 16 per facility.

Has Good Neighbor Home been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Good Neighbor Home compare?

Reported total nurse staffing is 4.3 hours per resident per day against a Iowa median of 3.7 and a national average of 3.9.

Who operates Good Neighbor Home?

Ownership type is non-profit, corporation. Individual owners and managers are not listed on this site.

When was Good Neighbor Home last inspected?

The most recent survey or investigation in the CMS record is dated 10 Oct 2025; the most recent standard health survey was 19 Jun 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.