Wisconsin › Brown County › Green Bay
Green Bay Health Services
1640 Shawano Ave, Green Bay, WI 54303
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 125 beds, Green Bay Health Services serves Green Bay in Brown County, Wisconsin and has taken Medicare and Medicaid residents since 1983.
CMS gives it 2 of 5 stars overall, below the Wisconsin median of 3; the health inspection rating is 3, staffing 3 and quality measures 1.
Inspectors recorded 29 health deficiencies across the three most recent survey cycles (11, 9, 9 by cycle, most recent first), none at the actual-harm level. That is 23.2 per 100 beds, fewer than the state median of 31.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.4 hours per resident per day (0.8 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 49.2%.
Compared with county, state and nation
| Measure | This facility | Brown Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 5 | 3 | 3.0 |
| Health citations, 3 cycles | 29 | 13 | 21 | 28.7 |
| Citations per 100 beds | 23.2 | 20.6 | 31.8 | 26.8 |
| Total nurse hours per resident day | 3.4 | 4.7 | 4.0 | 3.9 |
| RN hours per resident day | 0.8 | 0.8 | 0.9 | 0.7 |
| Nursing staff turnover | 49.2% | 43.2% | 46.2% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (8 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Jun 2025, 30 May 2024.
Severity mix: D ×23 E ×5 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 4 Aug 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 26 Aug 2025 |
| 18 Jun 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Standard survey | 14 Jul 2025 |
| 18 Jun 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 14 Jul 2025 |
| 18 Jun 2025 | F0850 | Hire a qualified full-time social worker in a facility with more than 120 beds. | E | Complaint investigation | 14 Jul 2025 |
| 18 Jun 2025 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D | Complaint investigation | 14 Jul 2025 |
| 18 Jun 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 14 Jul 2025 |
| 18 Jun 2025 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 14 Jul 2025 |
| 18 Jun 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 14 Jul 2025 |
| 18 Jun 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 14 Jul 2025 |
| 18 Jun 2025 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Complaint investigation | 14 Jul 2025 |
| 18 Jun 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 14 Jul 2025 |
| 20 Feb 2025 | F0567 | Honor the resident's right to manage his or her financial affairs. | D | Complaint investigation | 18 Mar 2025 |
| 20 Feb 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 18 Mar 2025 |
| 20 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 18 Mar 2025 |
| 11 Nov 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 3 Dec 2024 |
| 30 May 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Standard survey | 25 Jun 2024 |
| 30 May 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 25 Jun 2024 |
| 30 May 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 25 Jun 2024 |
| 30 May 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 25 Jun 2024 |
| 30 May 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 25 Jun 2024 |
| 30 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 25 Jun 2024 |
| 1 Apr 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 22 Apr 2024 |
| 1 Apr 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 22 Apr 2024 |
| 1 Apr 2024 | F0850 | Hire a qualified full-time social worker in a facility with more than 120 beds. | C | Complaint investigation | 22 Apr 2024 |
| 12 Apr 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 23 May 2023 |
| 12 Apr 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 23 May 2023 |
| 12 Apr 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 23 May 2023 |
| 12 Apr 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 23 May 2023 |
| 12 Apr 2023 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 23 May 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 49.2%, RNs 53.8%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.1% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.7% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.3% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 6.1% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.6% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 30.9% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.0% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 28.3% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Nsh Green Bay Llc. Chain: North Shore Healthcare (59 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Nshc Wisconsin LLC | 5% or greater direct ownership interest | 100% | 04/04/2017 |
| Cibc Bank USA | 5% or greater mortgage interest | NOT APPLICABLE | 12/31/2024 |
| Cibc Bank USA | 5% or greater security interest | NOT APPLICABLE | 12/31/2024 |
| Cibc Bank USA | Operational/managerial control | NOT APPLICABLE | 12/31/2024 |
| Cliftonlarsonallen LLP | Operational/managerial control | NOT APPLICABLE | 05/22/2018 |
| Continuum Therapy Partners LLC | Operational/managerial control | NOT APPLICABLE | 03/01/2025 |
| North Shore Healthcare LLC | Operational/managerial control | NOT APPLICABLE | 04/04/2017 |
| Nsh Rehab LLC | Operational/managerial control | NOT APPLICABLE | 03/01/2025 |
| Wipfli LLP | Operational/managerial control | NOT APPLICABLE | 02/01/2025 |
| 1640 Shawano Avenue LLC | Adp of the snf | NOT APPLICABLE | 01/10/2020 |
| Cliftonlarsonallen LLP | Adp of the snf | NOT APPLICABLE | 07/11/2025 |
| Continuum Therapy Partners LLC | Adp of the snf | NOT APPLICABLE | 07/11/2025 |
| North Shore Healthcare LLC | Adp of the snf | NOT APPLICABLE | 07/11/2025 |
| Nsh Rehab LLC | Adp of the snf | NOT APPLICABLE | 07/11/2025 |
| Wipfli LLP | Adp of the snf | NOT APPLICABLE | 07/11/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Brown County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Anna John Resident Centered Care Community | Oneida | 48 | 5 | 4 | 5 | 9 | 18.8 | — | 18 Feb 2026 |
| Brown Cty Comm Treatment Ctr-Bayshore Village | Green Bay | 63 | 5 | 4 | 5 | 13 | 20.6 | — | 11 Dec 2024 |
| Rennes Health and Rehab Center-De Pere | De Pere | 137 | 5 | 5 | 5 | 12 | 8.8 | — | 15 Jan 2026 |
| Serenity Spring Senior Living At Green Bay | Green Bay | 64 | 5 | 4 | 5 | 9 | 14.1 | — | 7 Jan 2026 |
| Woodside Lutheran Home | Green Bay | 118 | 5 | 5 | 5 | 2 | 1.7 | — | 24 Sep 2025 |
| Edenbrook of Green Bay | Green Bay | 90 | 3 | 3 | 2 | 31 | 34.4 | — | 20 May 2026 |
| Odd Fellow Home | Green Bay | 88 | 2 | 2 | 3 | 42 | 47.7 | $93K | 2 Feb 2026 |
All 8 facilities in Brown County
Questions and answers
How many deficiencies has Green Bay Health Services been cited for?
29 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Green Bay Health Services been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Green Bay Health Services compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Green Bay Health Services?
It is part of the North Shore Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Nshc Wisconsin LLC, Cibc Bank USA and Cliftonlarsonallen LLP. Individual owners and managers are not listed on this site.
When was Green Bay Health Services last inspected?
The most recent survey or investigation in the CMS record is dated 4 Aug 2025; the most recent standard health survey was 18 Jun 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.