Hawaii › Maui County › Wailuku
Hale Makua - Wailuku
1540 Lower Main Street, Wailuku, HI 96793
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Hale Makua - Wailuku, in Wailuku, Hawaii, is certified for 90 beds under non-profit, corporation ownership.
CMS gives it 5 of 5 stars overall, above the Hawaii median of 4; the health inspection rating is 5, staffing 5 and quality measures 5.
Inspectors recorded 17 health deficiencies across the three most recent survey cycles (3, 5, 9 by cycle, most recent first), none at the actual-harm level. That is 18.9 per 100 beds, fewer than the state median of 39.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.6 hours per resident per day (1.4 RN), close to the Hawaii median of 4.6; nursing staff turnover is 23.8%.
Compared with county, state and nation
| Measure | This facility | Maui Co. median | Hawaii median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 5 | 4 | 3.0 |
| Health citations, 3 cycles | 17 | 32 | 34 | 28.7 |
| Citations per 100 beds | 18.9 | 30.5 | 39.8 | 26.8 |
| Total nurse hours per resident day | 4.6 | 4.9 | 4.6 | 3.9 |
| RN hours per resident day | 1.4 | 1.5 | 1.6 | 0.7 |
| Nursing staff turnover | 23.8% | 53.9% | 32.2% | 45.8% |
| Fines listed | $0 | $0 | $8,018 | — |
County and state figures are medians across facilities (4 in the county, 43 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Hawaii average per facility for the same cycle, as published by CMS. Standard health survey dates: 30 Jan 2026, 15 Nov 2024.
Severity mix: D ×14 E ×1 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 30 Jan 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 25 Feb 2026 |
| 30 Jan 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 25 Feb 2026 |
| 30 Jan 2026 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 25 Feb 2026 |
| 15 Nov 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 20 Dec 2024 |
| 15 Nov 2024 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Standard survey | 20 Dec 2024 |
| 15 Nov 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 20 Dec 2024 |
| 15 Nov 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 20 Dec 2024 |
| 15 Nov 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 20 Dec 2024 |
| 3 May 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 12 Jun 2024 |
| 3 May 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 12 Jun 2024 |
| 3 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 12 Jun 2024 |
| 3 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 12 Jun 2024 |
| 3 May 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 12 Jun 2024 |
| 3 May 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 12 Jun 2024 |
| 3 May 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 12 Jun 2024 |
| 3 May 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 12 Jun 2024 |
| 3 May 2024 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D | Standard survey | 12 Jun 2024 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Hawaii average. Turnover: nursing staff 23.8%, RNs 25.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Hawaii median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 18.3% | 16.8% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.9% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.5% | 1.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.1% | 1.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.9% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 9.4% | 20.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.4% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 11.4% | 11.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Hale Makua Health Services.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Ohana Pacific Management Company Inc | Operational/managerial control | NOT APPLICABLE | 01/01/2020 |
| County of Maui-Department of Finance | Adp of the snf | NOT APPLICABLE | 11/01/2018 |
| Ohana Pacific Management Company Inc | Adp of the snf | NOT APPLICABLE | 12/02/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Maui County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Lanai Community Hospital | Lanai City | 10 | 5 | 4 | 5 | 17 | 170.0 | — | 2 Apr 2026 |
| Hale Makua - Kahului | Kahului | 252 | 3 | 2 | 5 | 59 | 23.4 | $170K | 9 Jan 2026 |
| Kula Hospital | Kula | 105 | 2 | 2 | 1 | 32 | 30.5 | — | 8 Jan 2025 |
All 4 facilities in Maui County
Questions and answers
How many deficiencies has Hale Makua - Wailuku been cited for?
17 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Hawaii median is 34 per facility.
Has Hale Makua - Wailuku been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Hale Makua - Wailuku compare?
Reported total nurse staffing is 4.6 hours per resident per day against a Hawaii median of 4.6 and a national average of 3.9.
Who operates Hale Makua - Wailuku?
Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Ohana Pacific Management Company Inc. Individual owners and managers are not listed on this site.
When was Hale Makua - Wailuku last inspected?
The most recent survey or investigation in the CMS record is dated 30 Jan 2026; the most recent standard health survey was 30 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.