Elder Care Record

Illinois › Cook County › Palos Heights

Harmony Palos

11860 Southwest Highway, Palos Heights, IL 60463

CCN 145893 · For-profit, limited liability company · 130 certified beds · chain Legacy Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Harmony Palos is a For-profit, limited liability company nursing home in Palos Heights, Illinois, certified for 130 beds and caring for about 99 residents a day.

CMS gives it 2 of 5 stars overall, equal to the Illinois median; the health inspection rating is 3, staffing 1 and quality measures 3.

Inspectors recorded 42 health deficiencies across the three most recent survey cycles (16, 11, 15 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 32.3 per 100 beds, about the same as the state median of 28.4.

CMS lists 2 penalties in the period covered: fines totalling $26K.

Reported nurse staffing is 3.1 hours per resident per day (0.8 RN), close to the Illinois median of 3.3; nursing staff turnover is 64.1%.

42health deficiencies, 3 survey cycles4 at actual harm or worse
$26Kfines listed by CMS2 penalties in period
3.1nurse hours per resident per daystate median 3.3
76%occupancy (residents ÷ beds)99 residents a day

Compared with county, state and nation

MeasureThis facilityCook Co. medianIllinois medianUS average
Overall star rating2223.0
Health citations, 3 cycles42373428.7
Citations per 100 beds32.323.828.426.8
Total nurse hours per resident day3.13.23.33.9
RN hours per resident day0.80.70.60.7
Nursing staff turnover64.1%39.7%43.4%45.8%
Fines listed$25,874$52,199$45,123—

County and state figures are medians across facilities (202 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)16
Cycle 211
Cycle 315

Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 Nov 2024, 8 Sep 2023.

Severity mix: G ×4 D ×29 E ×8 F ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
21 May 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation1 Jun 2026
8 May 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation20 May 2026
8 May 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation20 May 2026
3 Apr 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation8 Apr 2026
3 Apr 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation8 Apr 2026
8 Mar 2026F0880Provide and implement an infection prevention and control program.DComplaint investigation11 Mar 2026
4 Jan 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation19 Jan 2026
4 Jan 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation19 Jan 2026
4 Jan 2026F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.DComplaint investigation19 Jan 2026
18 Jun 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation19 Jun 2025
11 Jun 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation (under dispute review)16 Jun 2025
11 Jun 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation16 Jun 2025
24 Apr 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation7 May 2025
21 Nov 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard survey6 Dec 2024
21 Nov 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey6 Dec 2024
21 Nov 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey6 Dec 2024
21 Nov 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey6 Dec 2024
21 Nov 2024F0880Provide and implement an infection prevention and control program.EStandard survey6 Dec 2024
21 Nov 2024F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey6 Dec 2024
21 Nov 2024F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey6 Dec 2024
27 Sep 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation4 Oct 2024
11 Mar 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation16 Mar 2024
11 Mar 2024F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation16 Mar 2024
11 Mar 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation16 Mar 2024
8 Sep 2023F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey18 Sep 2023
8 Sep 2023F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EStandard survey18 Sep 2023
8 Sep 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey18 Sep 2023
8 Sep 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation18 Sep 2023
8 Sep 2023F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey18 Sep 2023
8 Sep 2023F0880Provide and implement an infection prevention and control program.DStandard survey18 Sep 2023
8 Sep 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation18 Sep 2023
17 Aug 2023F0558Reasonably accommodate the needs and preferences of each resident.EComplaint investigation1 Sep 2023
17 Aug 2023F0624Prepare residents for a safe transfer or discharge from the nursing home.DComplaint investigation1 Sep 2023
17 Aug 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation1 Sep 2023
27 May 2022F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey22 Jun 2022
27 May 2022F0880Provide and implement an infection prevention and control program.EStandard survey22 Jun 2022
27 May 2022F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey22 Jun 2022
27 May 2022F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey22 Jun 2022
27 May 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey22 Jun 2022
27 May 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey22 Jun 2022
27 May 2022F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.DStandard survey31 May 2022
27 May 2022F0908Keep all essential equipment working safely.DStandard survey22 Jun 2022

Penalties

DateTypeAmountDetail
11 Jun 2025Fine$15,516
24 Apr 2025Fine$10,358

Staffing

Total nursing3.08 h
Nurse aides1.79 h
LPN0.46 h
RN0.82 h
Weekend total2.98 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 64.1%, RNs 47.8%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityIllinois medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay9.6%11.5%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.2%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.3%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.8%2.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay3.1%1.5%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay9.9%12.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.1%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay20.1%17.8%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Phw Skilled Nursing Facility, Llc. Chain: Legacy Healthcare (89 facilities).

OrganisationRole in the CMS recordInterestSince
Oakway Operations LLC5% or greater direct ownership interest15%02/01/2023
Legacy Healthcare Financial Services LLCOperational/managerial controlNOT APPLICABLE02/01/2023

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Cook County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Addolorata VillaWheeling865352427.9$181K28 May 2026
Alden Estates of EvanstonEvanston995541212.1—19 Dec 2025
Alden Estates of SkokieSkokie5655435.4—24 Oct 2024
Alden Poplar Creek Rehab & HCCHoffman Estates2175422913.4$8K11 Mar 2026
Aperion Care NilesNiles995422121.2$12K29 May 2026
Ascension Nazarethville PlaceDes Plaines6855457.4—31 Dec 2025
Bella Terra StreamwoodStreamwood214552167.5—20 Dec 2025
Brandel Health and RehabNorthbrook10255532.9—12 Sep 2025

All 202 facilities in Cook County

Questions and answers

How many deficiencies has Harmony Palos been cited for?

42 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.

Has Harmony Palos been fined?

Yes. CMS lists fines totalling $26K in the period covered.

How does staffing at Harmony Palos compare?

Reported total nurse staffing is 3.1 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.

Who operates Harmony Palos?

It is part of the Legacy Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Oakway Operations LLC and Legacy Healthcare Financial Services LLC. Individual owners and managers are not listed on this site.

When was Harmony Palos last inspected?

The most recent survey or investigation in the CMS record is dated 21 May 2026; the most recent standard health survey was 21 Nov 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.