Heartland Health Care Center - Greenville EastCMS ratings, inspections and fines
- Address
- 601 Sulphur Springs Road, Greenville, SC 29617
- CCN
- 425106
- Ownership type
- For-profit, limited liability company
- Certified beds
- 132
- Chain
- PACS Group
- Residents per day
- 126
- CMS flags
- Special Focus Facility candidate
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Heartland Health Care Center - Greenville East an overall rating of 2 of 5 stars. The last standard survey was on 18 Jun 2026. The latest survey cycle has 10 health citations. The median for nursing homes in South Carolina is 3. CMS lists 1 fine of $12,418 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in South Carolina (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Greenville County median | South Carolina median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 2 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 2.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 19 homes in the county, 187 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | South Carolina median |
|---|---|---|---|
| Cycle 1 (latest) | 18 Jun 2026 | 10 | 3 |
| Cycle 2 | 11 Apr 2025 | 1 | 4 |
| Cycle 3 | No date | 2 | 3 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | E0 | ||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 10 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 18 Jun 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 11 Jul 2026 |
| 18 Jun 2026 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Standard survey | 11 Jul 2026 |
| 18 Jun 2026 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 11 Jul 2026 |
| 18 Jun 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 11 Jul 2026 |
| 18 Jun 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 11 Jul 2026 |
| 18 Jun 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 11 Jul 2026 |
| 18 Jun 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 11 Jul 2026 |
| 18 Jun 2026 | F0908 | Keep all essential equipment working safely. | F | Standard survey | 11 Jul 2026 |
| 15 Jan 2026 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | L | Complaint investigation | 3 Feb 2026 |
| 15 Jan 2026 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | L | Complaint investigation | 3 Feb 2026 |
Survey cycle 2: 1 citation
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 11 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 1 May 2025 |
Survey cycle 3: 2 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 31 May 2023 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D | Standard survey | 19 Jun 2023 |
| 31 May 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 19 Jun 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 15 Jan 2026 | Fine | $12,418 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | South Carolina median | South Carolina average (CMS) |
|---|---|---|---|
| All nurse staff | 3.07 | 3.60 | 3.83 |
| Registered nurses (RN) | 0.55 | 0.50 | 0.63 |
| Licensed practical nurses (LPN) | 0.91 | 1.02 | |
| Nurse aides | 1.61 | 2.19 | |
| All nurse staff, weekends | 2.46 | 3.10 | 3.33 |
- Nurse staff turnover in a year
- 51.8%
- Nurse staff turnover, South Carolina median
- 45.3%
- RN turnover in a year
- 45.8%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | South Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 2.0% | 10.7% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.2% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.5% | 0.9% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.8% | 2.9% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.9% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 2.9% | 11.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.2% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.5% | 14.2% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Berea Community Healthcare LLC
- Chain
- PACS Group (274 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| SC Master Tenant, LLC | 5% or greater direct ownership interest | 100% | 13 Sep 2023 |
| Providence Group NH, LLC | 5% or greater indirect ownership interest | 13 Sep 2023 |
The site shows organisations only. It does not show the names of persons.
Other homes in Greenville County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| The Arboretum at the Woodlands | Greenville | 5 of 5 | 0 | $0 | 20 Nov 2025 | |
| Greenville Post Acute | Greenville | 2 of 5 | 10 | $0 | 24 Apr 2025 | |
| West Village Post Acute | Greenville | 2 of 5 | 7 | $0 | 16 Jan 2026 | |
| Magnolia Manor - Greenville | Greenville | 2 of 5 | 4 | $4,271 | 29 Jul 2025 | |
| Patewood Post Acute | Greenville | 4 of 5 | 7 | $0 | 21 May 2026 | |
| The Gables of Pelham Skilled Nursing & Rehab | Greenville | 1 of 5 | 4 | $11,196 | 24 Jul 2025 | |
| Linville Court at the Cascades Verdae | Greenville | 5 of 5 | 0 | $0 | 9 Apr 2026 | |
| Promedica Skilled Nursing and Reh- Greenville West | Greenville | 5 of 5 | 2 | $0 | 18 Dec 2025 | |
| NHC Healthcare - Greenville | Greer | 5 of 5 | 0 | $0 | 18 Sep 2025 | |
| NHC Healthcare - Mauldin | Greenville | 1 of 5 | 6 | $7,313 | 7 Mar 2025 | |
| Rolling Green Village | Greenville | 5 of 5 | 0 | $0 | 16 May 2025 | |
| Southpointe Healthcare and Rehabilitation | Greenville | 2 of 5 | 9 | $14,433 | 27 Mar 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Heartland Health Care Center - Greenville East (CCN 425106). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/heartland-health-care-center-greenville-east-greenville-sc-425106/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Heartland Health Care Center - Greenville East last inspected?
- The latest inspection with a citation in the CMS record was on 18 Jun 2026. It was a standard survey. It gave 8 citations. The standard survey before the last one was on 11 Apr 2025.
- Who operates Heartland Health Care Center - Greenville East?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain PACS Group. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- What does the Special Focus status mean for Heartland Health Care Center - Greenville East?
- CMS lists the home as a Special Focus Facility candidate. The state selects its next Special Focus Facility from the candidates. CMS lists 1 home in South Carolina as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.