Illinois › Cumberland County › Neoga
Heartland Senior Living
101 Trowbridge Road, Neoga, IL 62447
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Heartland Senior Living, in Neoga, Illinois, is certified for 71 beds under for-profit, limited liability company ownership.
CMS gives it 3 of 5 stars overall, above the Illinois median of 2; the health inspection rating is 3, staffing 2 and quality measures 3.
Inspectors recorded 27 health deficiencies across the three most recent survey cycles (8, 9, 10 by cycle, most recent first), 8 of them at the actual-harm or immediate-jeopardy level. That is 38.0 per 100 beds, more than the state median of 28.4.
CMS lists 5 penalties in the period covered: fines totalling $153K and 1 payment denial.
Reported nurse staffing is 3.2 hours per resident per day (0.5 RN), close to the Illinois median of 3.3; nursing staff turnover is 40.0%.
CMS flags that the facility has not had a standard health inspection in more than two years.
Compared with county, state and nation
| Measure | This facility | Cumberland Co. median | Illinois median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 2 | 3.0 |
| Health citations, 3 cycles | 27 | 37 | 34 | 28.7 |
| Citations per 100 beds | 38.0 | 68.5 | 28.4 | 26.8 |
| Total nurse hours per resident day | 3.2 | 3.2 | 3.3 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 40.0% | 57.7% | 43.4% | 45.8% |
| Fines listed | $152,711 | $152,711 | $45,123 | — |
County and state figures are medians across facilities (2 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 12 Jun 2024, 17 May 2023.
Severity mix: G ×8 D ×11 E ×3 F ×5
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 6 Mar 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 18 Apr 2026 |
| 16 Apr 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 4 Apr 2025 |
| 28 Jan 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 29 Jan 2025 |
| 1 Jul 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 2 Jul 2024 |
| 12 Jun 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 14 Jun 2024 |
| 12 Jun 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 14 Jun 2024 |
| 12 Jun 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 14 Jun 2024 |
| 12 Jun 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 14 Jun 2024 |
| 12 Jun 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 14 Jun 2024 |
| 12 Jun 2024 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 14 Jun 2024 |
| 12 Jun 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 14 Jun 2024 |
| 6 Nov 2023 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 8 Nov 2023 |
| 20 Sep 2023 | F0880 | Provide and implement an infection prevention and control program. | F | Complaint investigation | 21 Sep 2023 |
| 25 Aug 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 20 Sep 2023 |
| 17 May 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 22 Jun 2023 |
| 17 May 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 22 Jun 2023 |
| 17 May 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Standard survey | 22 Jun 2023 |
| 17 May 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 22 Jun 2023 |
| 17 May 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 23 Jun 2023 |
| 17 May 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 23 Jun 2023 |
| 17 May 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 22 Jun 2023 |
| 17 Jun 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 26 Aug 2022 |
| 17 Jun 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Standard survey | 5 Aug 2022 |
| 17 Jun 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 5 Aug 2022 |
| 17 Jun 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 5 Aug 2022 |
| 17 Jun 2022 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 5 Aug 2022 |
| 17 Jun 2022 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 5 Aug 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 6 Mar 2026 | Payment denial | — | 14 days |
| 6 Mar 2026 | Fine | $95,030 | |
| 16 Apr 2025 | Fine | $14,505 | |
| 12 Jun 2024 | Fine | $30,137 | |
| 25 Aug 2023 | Fine | $13,039 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 40.0%, RNs 0.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Illinois median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 19.4% | 11.5% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 6.3% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.5% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 16.9% | 12.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.8% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.6% | 17.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Heartland Senior Living Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Senior Living Holdings LLC | 5% or greater direct ownership interest | 100% | 10/01/2019 |
| Atru LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 10/01/2019 |
| Bensenville Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 10/01/2019 |
| Lhch LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 10/01/2019 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Cumberland County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Greenup Rehab and Nursing | Greenup | 54 | 1 | 1 | 1 | 37 | 68.5 | — | 2 Apr 2026 |
All 2 facilities in Cumberland County
Questions and answers
How many deficiencies has Heartland Senior Living been cited for?
27 health deficiencies across the three most recent survey cycles, 8 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.
Has Heartland Senior Living been fined?
Yes. CMS lists fines totalling $153K in the period covered, plus 1 payment denial.
How does staffing at Heartland Senior Living compare?
Reported total nurse staffing is 3.2 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.
Who operates Heartland Senior Living?
Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Senior Living Holdings LLC, Atru LLC and Bensenville Holdings LLC. Individual owners and managers are not listed on this site.
When was Heartland Senior Living last inspected?
The most recent survey or investigation in the CMS record is dated 6 Mar 2026; the most recent standard health survey was 12 Jun 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.