Elder Care Record

Illinois › Kane County › Elgin

Highland Oaks

2750 West Highland Avenue, Elgin, IL 60123

CCN 14A383 · Non-profit, church related · 24 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 24 beds, Highland Oaks serves Elgin in Kane County, Illinois and has taken Medicare and Medicaid residents since 1986.

CMS gives it 5 of 5 stars overall, above the Illinois median of 2; the health inspection rating is 5, staffing 5 and quality measures 5.

Inspectors recorded 11 health deficiencies across the three most recent survey cycles (5, 4, 2 by cycle, most recent first), none at the actual-harm level. That is 45.8 per 100 beds, more than the state median of 28.4.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 5.3 hours per resident per day (1.1 RN), above the Illinois median of 3.3; nursing staff turnover is 27.5%.

11health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
5.3nurse hours per resident per daystate median 3.3
90%occupancy (residents ÷ beds)22 residents a day

Compared with county, state and nation

MeasureThis facilityKane Co. medianIllinois medianUS average
Overall star rating5323.0
Health citations, 3 cycles11303428.7
Citations per 100 beds45.830.328.426.8
Total nurse hours per resident day5.33.33.33.9
RN hours per resident day1.10.90.60.7
Nursing staff turnover27.5%40.5%43.4%45.8%
Fines listed$0$19,250$45,123—

County and state figures are medians across facilities (25 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)5
Cycle 24
Cycle 32

Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Dec 2025, 29 Aug 2024.

Severity mix: D ×9 F ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
11 Dec 2025F0880Provide and implement an infection prevention and control program.FStandard survey24 Dec 2025
11 Dec 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey23 Dec 2025
11 Dec 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey26 Dec 2025
11 Dec 2025F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DStandard survey23 Dec 2025
11 Dec 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey23 Dec 2025
29 Aug 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey12 Sep 2024
29 Aug 2024F0880Provide and implement an infection prevention and control program.DStandard survey12 Sep 2024
14 Aug 2024F0602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint investigation23 Aug 2024
14 Aug 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation23 Aug 2024
27 Jul 2023F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey8 Aug 2023
27 Jul 2023F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.DStandard survey8 Aug 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing5.25 h
Nurse aides3.65 h
LPN0.52 h
RN1.08 h
Weekend total4.68 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 27.5%, RNs 37.5%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityIllinois medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay6.1%11.5%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay5.0%2.6%2.8%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay3.2%12.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.4%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay20.8%17.8%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, church related. Legal business name: Legal Business Name Not Available.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Kane County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Aperion Care Fox RiverElgin945531010.6—13 Mar 2025
Avondale Estates of ElginElgin120555119.2—27 Jun 2025
Greenfields of GenevaGeneva435541944.2$14K10 Jan 2026
Michaelsen Health CenterBatavia995452121.2$9K10 Apr 2026
Alden Courts of WaterfordAurora604431931.7$22K15 Mar 2026
Asbury Gardens Nsg & RehabNorth Aurora754432026.7$2K16 Jan 2026
Avantara AuroraAurora874422326.4—20 May 2026
Crescent Care of ElginElgin884422326.1$45K4 Dec 2025

All 25 facilities in Kane County

Questions and answers

How many deficiencies has Highland Oaks been cited for?

11 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.

Has Highland Oaks been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Highland Oaks compare?

Reported total nurse staffing is 5.3 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.

Who operates Highland Oaks?

Ownership type is non-profit, church related. Individual owners and managers are not listed on this site.

When was Highland Oaks last inspected?

The most recent survey or investigation in the CMS record is dated 11 Dec 2025; the most recent standard health survey was 11 Dec 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.