New Hampshire › Cheshire County › Keene
Keene Center, Genesis Healthcare
677 Court Street, Keene, NH 03431
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Keene Center, Genesis Healthcare, in Keene, New Hampshire, is certified for 106 beds under for-profit, corporation ownership and belongs to the Genesis Healthcare chain.
CMS gives it 3 of 5 stars overall, equal to the New Hampshire median; the health inspection rating is 3, staffing 3 and quality measures 3.
Inspectors recorded 10 health deficiencies across the three most recent survey cycles (5, 2, 3 by cycle, most recent first), none at the actual-harm level. That is 9.4 per 100 beds, fewer than the state median of 13.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.3 hours per resident per day (0.7 RN), close to the New Hampshire median of 3.6; nursing staff turnover is 33.8%.
Compared with county, state and nation
| Measure | This facility | Cheshire Co. median | New Hampshire median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 10 | 9 | 12 | 28.7 |
| Citations per 100 beds | 9.4 | 24.0 | 13.1 | 26.8 |
| Total nurse hours per resident day | 3.3 | 3.5 | 3.6 | 3.9 |
| RN hours per resident day | 0.7 | 0.7 | 0.7 | 0.7 |
| Nursing staff turnover | 33.8% | 36.1% | 43.6% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (7 in the county, 73 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: New Hampshire average per facility for the same cycle, as published by CMS. Standard health survey dates: 14 May 2026, 8 Apr 2025.
Severity mix: D ×8 E ×1 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 14 May 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 4 Jun 2026 |
| 14 May 2026 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 18 Jun 2026 |
| 14 May 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 18 Jun 2026 |
| 14 May 2026 | F0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Standard survey | 16 Jun 2026 |
| 14 May 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | B | Standard survey | 18 Jun 2026 |
| 8 Apr 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 30 Apr 2025 |
| 8 Apr 2025 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 13 May 2025 |
| 19 Apr 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 8 May 2024 |
| 19 Apr 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 3 May 2024 |
| 19 Apr 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 9 May 2024 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New Hampshire average. Turnover: nursing staff 33.8%, RNs 30.8%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | New Hampshire median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 29.5% | 22.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.4% | 1.4% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.4% | 4.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.3% | 1.2% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 24.1% | 17.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.9% | 3.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.1% | 16.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: 677 Court Street Operations Llc. Chain: Genesis Healthcare (184 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Genesis Nh Holdings LLC | 5% or greater direct ownership interest | 100% | 04/01/2011 |
| Fc-Gen Operations Investment LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Gen Operations I LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Healthcare Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Healthcare LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Operations LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Ghc Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Sun Healthcare Group Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Cheshire County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Applewood Center | Winchester | 72 | 5 | 5 | 3 | 7 | 9.7 | — | 15 May 2025 |
| Langdon Place of Keene | Keene | 25 | 5 | 5 | 5 | 6 | 24.0 | — | 11 Feb 2026 |
| Cheshire County Home | Westmoreland | 150 | 4 | 3 | 5 | 9 | 6.0 | — | 11 Sep 2025 |
| Covenant Living of Keene | Keene | 20 | 4 | 3 | 5 | 6 | 30.0 | — | 4 Jun 2026 |
| Alpine Healthcare Center | Keene | 85 | 1 | 1 | 1 | 21 | 24.7 | — | 20 Jan 2026 |
| Jaffrey Rehabilitation and Nursing Center | Jaffrey | 83 | 1 | 1 | 2 | 21 | 25.3 | — | 21 May 2026 |
All 7 facilities in Cheshire County
Questions and answers
How many deficiencies has Keene Center, Genesis Healthcare been cited for?
10 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The New Hampshire median is 12 per facility.
Has Keene Center, Genesis Healthcare been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Keene Center, Genesis Healthcare compare?
Reported total nurse staffing is 3.3 hours per resident per day against a New Hampshire median of 3.6 and a national average of 3.9.
Who operates Keene Center, Genesis Healthcare?
It is part of the Genesis Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Genesis Nh Holdings LLC, Fc-Gen Operations Investment LLC and Gen Operations I LLC. Individual owners and managers are not listed on this site.
When was Keene Center, Genesis Healthcare last inspected?
The most recent survey or investigation in the CMS record is dated 14 May 2026; the most recent standard health survey was 14 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.