Lebanon Center, Genesis HealthcareCMS ratings, inspections and fines
- Address
- 24 Old Etna Road, Lebanon, NH 03766
- CCN
- 305050
- Ownership type
- For-profit, limited liability company
- Certified beds
- 110
- Chain
- Genesis Healthcare
- Residents per day
- 78
- CMS flags
- Special Focus Facility candidate
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Lebanon Center, Genesis Healthcare an overall rating of 1 of 5 stars. The last standard survey was on 14 Aug 2025. The latest survey cycle has 7 health citations. The median for nursing homes in New Hampshire is 3. CMS lists 1 fine of $72,924 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in New Hampshire (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Grafton County median | New Hampshire median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 1.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 2.0 | 3.0 | 2.9 |
| Quality measure rating | 3 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 5 homes in the county, 73 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | New Hampshire median |
|---|---|---|---|
| Cycle 1 (latest) | 14 Aug 2025 | 7 | 3 |
| Cycle 2 | 11 Jul 2024 | 16 | 4 |
| Cycle 3 | No date | 7 | 4 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 |
Survey cycle 1 (latest): 7 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 6 Oct 2025 | F0880 | Provide and implement an infection prevention and control program. | L | Complaint investigation | 31 Oct 2025 |
| 14 Aug 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 25 Sep 2025 |
| 14 Aug 2025 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 25 Sep 2025 |
| 14 Aug 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 25 Sep 2025 |
| 14 Aug 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 25 Sep 2025 |
| 14 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 25 Sep 2025 |
| 14 Aug 2025 | F0926 | Have policies on smoking. | D | Standard survey | 25 Sep 2025 |
Survey cycle 2: 16 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 7 Jul 2025 | F0567 | Honor the resident's right to manage his or her financial affairs. | D | Complaint investigation | 21 Jul 2025 |
| 7 Jul 2025 | F0568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | D | Complaint investigation | 21 Jul 2025 |
| 7 Jul 2025 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Complaint investigation | 21 Jul 2025 |
| 11 Jul 2024 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | B | Standard survey | 29 Aug 2024 |
| 11 Jul 2024 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 17 Jul 2024 |
| 11 Jul 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 16 Aug 2024 |
| 11 Jul 2024 | F0680 | Ensure the activities program is directed by a qualified professional. | C | Standard survey | 12 Aug 2024 |
| 11 Jul 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 29 Aug 2024 |
| 11 Jul 2024 | F0732 | Post nurse staffing information every day. | C | Standard survey | 13 Aug 2024 |
| 11 Jul 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 27 Aug 2024 |
| 11 Jul 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | Deficient, Provider has no plan of correction |
| 11 Jul 2024 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Standard survey | 28 Aug 2024 |
| 11 Jul 2024 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | C | Standard survey | 29 Aug 2024 |
| 11 Jul 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 14 Aug 2024 |
| 11 Jul 2024 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 27 Aug 2024 |
| 11 Jul 2024 | F0943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | D | Standard survey | 28 Aug 2024 |
Survey cycle 3: 7 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 21 Nov 2023 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 3 Jan 2024 |
| 21 Nov 2023 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Complaint investigation | 14 Feb 2024 |
| 19 Apr 2023 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 8 Jun 2023 |
| 19 Apr 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | B | Standard survey | 7 Jun 2023 |
| 19 Apr 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | B | Standard survey | 8 Jun 2023 |
| 19 Apr 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 2 Jun 2023 |
| 19 Apr 2023 | F0813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D | Standard survey | 2 Jun 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 14 Aug 2025 | Fine | $72,924 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | New Hampshire median | New Hampshire average (CMS) |
|---|---|---|---|
| All nurse staff | 3.17 | 3.60 | 3.90 |
| Registered nurses (RN) | 0.52 | 0.70 | 0.78 |
| Licensed practical nurses (LPN) | 0.76 | 0.78 | |
| Nurse aides | 1.90 | 2.34 | |
| All nurse staff, weekends | 2.86 | 3.30 | 3.47 |
- Nurse staff turnover in a year
- 48.6%
- Nurse staff turnover, New Hampshire median
- 43.6%
- RN turnover in a year
- 46.7%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | New Hampshire median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 31.5% | 22.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.9% | 1.4% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.9% | 4.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.6% | 1.2% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 30.6% | 17.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.6% | 3.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 24.4% | 16.8% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- 24 Old Etna Road Operations LLC
- Chain
- Genesis Healthcare (184 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Genesis NH Holdings LLC | 5% or greater direct ownership interest | 100% | 1 Apr 2011 |
| FC-Gen Operations Investment LLC | 5% or greater indirect ownership interest | 2 Feb 2015 | |
| Gen Operations I LLC | 5% or greater indirect ownership interest | 2 Feb 2015 | |
| Genesis Healthcare Inc | 5% or greater indirect ownership interest | 2 Feb 2015 | |
| Genesis Healthcare LLC | 5% or greater indirect ownership interest | 2 Feb 2015 | |
| Genesis Holdings LLC | 5% or greater indirect ownership interest | 2 Feb 2015 | |
| Genesis Operations LLC | 5% or greater indirect ownership interest | 2 Feb 2015 | |
| GHC Holdings LLC | 5% or greater indirect ownership interest | 2 Feb 2015 | |
| Sun Healthcare Group Inc | 5% or greater indirect ownership interest | 2 Feb 2015 | |
| Genesis Operations LLC | Adp of the snf | 10 Mar 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Grafton County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Hanover Terrace Health and Rehabilitation | Hanover | 4 of 5 | 3 | $0 | 4 Dec 2025 | |
| Glencliff Home for the Elderly | Glencliff | 2 of 5 | 6 | $0 | 30 Oct 2025 | |
| Grafton County Nursing Home | North Haverhill | 2 of 5 | 6 | $0 | 2 Apr 2026 | |
| Lafayette CenterSpecial Focus candidate | Franconia | 1 of 5 | 7 | $50,164 | 27 May 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Lebanon Center, Genesis Healthcare (CCN 305050). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/lebanon-center-genesis-healthcare-lebanon-nh-305050/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Lebanon Center, Genesis Healthcare last inspected?
- The latest inspection with a citation in the CMS record was on 6 Oct 2025. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 11 Jul 2024.
- Who operates Lebanon Center, Genesis Healthcare?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Genesis Healthcare. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- What does the Special Focus status mean for Lebanon Center, Genesis Healthcare?
- CMS lists the home as a Special Focus Facility candidate. The state selects its next Special Focus Facility from the candidates. CMS lists 1 home in New Hampshire as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.