Elder Care Record

Texas › Harrison County › Marshall

Marshall Manor West

207 W Merritt St, Marshall, TX 75670

CCN 455879 · Government, hospital district · 118 certified beds · chain Caring Healthcare Group

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 118 beds, Marshall Manor West serves Marshall in Harrison County, Texas and has taken Medicare and Medicaid residents since 1990.

CMS gives it 3 of 5 stars overall, equal to the Texas median; the health inspection rating is 2, staffing 2 and quality measures 5.

Inspectors recorded 31 health deficiencies across the three most recent survey cycles (14, 8, 9 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 26.3 per 100 beds, about the same as the state median of 22.5.

CMS lists 1 penalty in the period covered: fines totalling $14K.

Reported nurse staffing is 4.6 hours per resident per day (0.3 RN), above the Texas median of 3.3; nursing staff turnover is 32.8%.

31health deficiencies, 3 survey cycles2 at actual harm or worse
$14Kfines listed by CMS1 penalty in period
4.6nurse hours per resident per daystate median 3.3
43%occupancy (residents ÷ beds)51 residents a day

Compared with county, state and nation

MeasureThis facilityHarrison Co. medianTexas medianUS average
Overall star rating3333.0
Health citations, 3 cycles31312528.7
Citations per 100 beds26.326.322.526.8
Total nurse hours per resident day4.63.83.33.9
RN hours per resident day0.30.30.40.7
Nursing staff turnover32.8%48.1%52.1%45.8%
Fines listed$13,995$13,995$16,801—

County and state figures are medians across facilities (3 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)14
Cycle 28
Cycle 39

Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 4 Feb 2026, 6 Nov 2024.

Severity mix: J ×1 G ×1 D ×17 E ×7 F ×5

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
4 Feb 2026F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.GStandard survey5 Feb 2026
4 Feb 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey5 Feb 2026
4 Feb 2026F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.FStandard survey5 Feb 2026
4 Feb 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey5 Feb 2026
4 Feb 2026F0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.EStandard survey5 Feb 2026
4 Feb 2026F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.EStandard survey5 Feb 2026
4 Feb 2026F0908Keep all essential equipment working safely.EStandard survey5 Feb 2026
4 Feb 2026F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey5 Feb 2026
4 Feb 2026F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.DStandard survey5 Feb 2026
4 Feb 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey5 Feb 2026
4 Feb 2026F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DStandard survey5 Feb 2026
4 Feb 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey5 Feb 2026
22 Oct 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation23 Oct 2025
22 Oct 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation23 Oct 2025
6 Nov 2024F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.FStandard survey14 Nov 2024
6 Nov 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey14 Nov 2024
6 Nov 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey14 Nov 2024
6 Nov 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey14 Nov 2024
6 Nov 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey14 Nov 2024
6 Nov 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey14 Nov 2024
6 Nov 2024F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.DStandard survey14 Nov 2024
6 Nov 2024F0880Provide and implement an infection prevention and control program.DStandard survey14 Nov 2024
31 Jul 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation2 Aug 2024
31 Jul 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation2 Aug 2024
31 Jul 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation2 Aug 2024
27 Sep 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey2 Oct 2023
27 Sep 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey2 Oct 2023
27 Sep 2023F0880Provide and implement an infection prevention and control program.EStandard survey2 Oct 2023
27 Sep 2023F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey2 Oct 2023
27 Sep 2023F0641Ensure each resident receives an accurate assessment.DStandard survey2 Oct 2023
27 Sep 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey2 Oct 2023

Penalties

DateTypeAmountDetail
22 Oct 2025Fine$13,995

Staffing

Total nursing4.56 h
Nurse aides2.93 h
LPN1.3 h
RN0.33 h
Weekend total3.51 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 32.8%, RNs —; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityTexas medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay13.3%14.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.1%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay3.9%12.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay0.7%3.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay11.6%8.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: government, hospital district. Legal business name: Winnie-Stowell Hospital District. Chain: Caring Healthcare Group (14 facilities).

OrganisationRole in the CMS recordInterestSince
Winnie-Stowell Hospital DistrictOperational/managerial controlNOT APPLICABLE07/22/2014

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Harrison County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Marshall Manor Nursing & Rehabilitation CenterMarshall1794422614.5—24 Jun 2026
Heritage House of Marshall Health & RehabilitationMarshall1252314939.2$68K23 Apr 2026

All 3 facilities in Harrison County

Questions and answers

How many deficiencies has Marshall Manor West been cited for?

31 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.

Has Marshall Manor West been fined?

Yes. CMS lists fines totalling $14K in the period covered.

How does staffing at Marshall Manor West compare?

Reported total nurse staffing is 4.6 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.

Who operates Marshall Manor West?

It is part of the Caring Healthcare Group chain. Ownership type is government, hospital district. Organisations in the CMS ownership record include Winnie-Stowell Hospital District. Individual owners and managers are not listed on this site.

When was Marshall Manor West last inspected?

The most recent survey or investigation in the CMS record is dated 4 Feb 2026; the most recent standard health survey was 4 Feb 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.