Elder Care Record

Indiana › Whitley County › Columbia City

Miller'S At Oak Pointe

411 N Wolf Rd, Columbia City, IN 46725

CCN 155128 · For-profit, corporation · 82 certified beds · chain Miller'S Merry Manor

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 82 beds, Miller'S At Oak Pointe serves Columbia City in Whitley County, Indiana and has taken Medicare and Medicaid residents since 1972.

CMS gives it 3 of 5 stars overall, equal to the Indiana median; the health inspection rating is 3, staffing 4 and quality measures 3.

Inspectors recorded 5 health deficiencies across the three most recent survey cycles (2, 3, 0 by cycle, most recent first), none at the actual-harm level. That is 6.1 per 100 beds, fewer than the state median of 22.9.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.2 hours per resident per day (0.9 RN), close to the Indiana median of 3.6; nursing staff turnover is 51.5%.

5health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.2nurse hours per resident per daystate median 3.6
60%occupancy (residents ÷ beds)49 residents a day

Compared with county, state and nation

MeasureThis facilityWhitley Co. medianIndiana medianUS average
Overall star rating3333.0
Health citations, 3 cycles5171928.7
Citations per 100 beds6.120.222.926.8
Total nurse hours per resident day4.24.23.63.9
RN hours per resident day0.91.20.60.7
Nursing staff turnover51.5%56.3%45.4%45.8%
Fines listed$0$60,590$0—

County and state figures are medians across facilities (2 in the county, 507 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)2
Cycle 23
Cycle 30

Dark bar: this facility. Grey bar: Indiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 22 Dec 2025, 14 Nov 2024.

Severity mix: D ×1 E ×1 F ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
22 Dec 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey14 Jan 2026
22 Dec 2025F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.FStandard survey14 Jan 2026
16 Jul 2025F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DComplaint investigation30 Jul 2025
14 Nov 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey20 Nov 2024
14 Nov 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey20 Nov 2024

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.2 h
Nurse aides2.26 h
LPN1 h
RN0.95 h
Weekend total3.65 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Indiana average. Turnover: nursing staff 51.5%, RNs 25.0%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityIndiana medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay12.5%8.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay4.4%0.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.8%3.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay17.3%9.3%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.5%3.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay1.7%11.4%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Johnson Memorial Hospital. Chain: Miller'S Merry Manor (14 facilities).

OrganisationRole in the CMS recordInterestSince
Johnson Memorial Hospital5% or greater direct ownership interest100%12/01/2014
Lake City Bank5% or greater mortgage interestNOT APPLICABLE08/01/2022
Mhs Columbia City, LLC5% or greater mortgage interestNOT APPLICABLE12/01/2014
Forvis Mazars LLPOperational/managerial controlNOT APPLICABLE06/01/2023
Miller'S Health Systems IncOperational/managerial controlNOT APPLICABLE12/01/2014
Theracare IncOperational/managerial controlNOT APPLICABLE01/01/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Whitley County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Waters of Columbia City Skilled Nursing FacilityColumbia City843231720.2$61K12 Dec 2025

All 2 facilities in Whitley County

Questions and answers

How many deficiencies has Miller'S At Oak Pointe been cited for?

5 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Indiana median is 19 per facility.

Has Miller'S At Oak Pointe been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Miller'S At Oak Pointe compare?

Reported total nurse staffing is 4.2 hours per resident per day against a Indiana median of 3.6 and a national average of 3.9.

Who operates Miller'S At Oak Pointe?

It is part of the Miller'S Merry Manor chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Johnson Memorial Hospital, Forvis Mazars LLP and Miller'S Health Systems Inc. Individual owners and managers are not listed on this site.

When was Miller'S At Oak Pointe last inspected?

The most recent survey or investigation in the CMS record is dated 22 Dec 2025; the most recent standard health survey was 22 Dec 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.