Elder Care Record

New York › Monroe County › Rochester

Monroe Community Hospital

435 East Henrietta Road, Rochester, NY 14620

CCN 335197 · Government, county · 566 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 566 beds, Monroe Community Hospital serves Rochester in Monroe County, New York and has taken Medicare and Medicaid residents since 1967.

CMS gives it 1 of 5 stars overall, below the New York median of 3; the health inspection rating is 1, staffing 3 and quality measures 4.

Inspectors recorded 11 health deficiencies across the three most recent survey cycles (6, 2, 3 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 1.9 per 100 beds, fewer than the state median of 11.0.

CMS lists 2 penalties in the period covered: fines totalling $95K.

Reported nurse staffing is 3.9 hours per resident per day (0.5 RN), close to the New York median of 3.5; nursing staff turnover is 45.3%.

11health deficiencies, 3 survey cycles4 at actual harm or worse
$95Kfines listed by CMS2 penalties in period
3.9nurse hours per resident per daystate median 3.5
69%occupancy (residents ÷ beds)388 residents a day

Compared with county, state and nation

MeasureThis facilityMonroe Co. medianNew York medianUS average
Overall star rating1333.0
Health citations, 3 cycles11171728.7
Citations per 100 beds1.915.611.026.8
Total nurse hours per resident day3.93.83.53.9
RN hours per resident day0.50.50.60.7
Nursing staff turnover45.3%51.2%38.4%45.8%
Fines listed$94,936$0$0—

County and state figures are medians across facilities (32 in the county, 593 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)6
Cycle 22
Cycle 33

Dark bar: this facility. Grey bar: New York average per facility for the same cycle, as published by CMS. Standard health survey dates: 20 Dec 2024, 1 May 2023.

Severity mix: J ×3 G ×1 D ×6 E ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
24 Oct 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.JComplaint investigation5 Dec 2025
24 Oct 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.JComplaint investigation5 Dec 2025
12 Sep 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint investigation11 Nov 2025
20 Dec 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedEStandard survey18 Feb 2025
20 Dec 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation18 Feb 2025
20 Dec 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey18 Feb 2025
18 Sep 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation17 Nov 2023
1 May 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey30 Jun 2023
1 May 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey30 Jun 2023
15 Jul 2021F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JStandard survey3 Sep 2021
15 Jul 2021F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey3 Sep 2021

Penalties

DateTypeAmountDetail
12 Sep 2025Fine$86,148
12 Sep 2025Fine$8,788

Staffing

Total nursing3.89 h
Nurse aides2.31 h
LPN1.11 h
RN0.48 h
Weekend total3.23 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New York average. Turnover: nursing staff 45.3%, RNs 44.2%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityNew York medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay14.4%13.2%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.1%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.0%0.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.4%2.7%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay3.4%0.9%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay15.9%11.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay9.3%6.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay19.7%12.4%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: government, county. Legal business name: County Of Monroe.

OrganisationRole in the CMS recordInterestSince
County of Monroe5% or greater direct ownership interest100%01/01/1966
County of MonroeAdp of the snfNOT APPLICABLE12/12/2024

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Monroe County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Aaron Manor Rehabilitation and Nursing CenterFairport1405431410.0—24 Oct 2024
Edna Tina Wilson Living CenterRochester12055454.2—11 Apr 2025
Jewish Home of RochesterRochester36254571.9—11 Dec 2025
Latta Road Nursing Home WestRochester40552410.0—21 Jan 2025
Maplewood Nursing Home IncWebster74555810.8—23 May 2025
Park Ridge Nursing HomeRochester1205441714.2—1 May 2026
Penfield PlacePenfield48553918.8—31 Jan 2025
St. Ann'S CommunityWebster725451115.3—10 Sep 2025

All 32 facilities in Monroe County

Questions and answers

How many deficiencies has Monroe Community Hospital been cited for?

11 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The New York median is 17 per facility.

Has Monroe Community Hospital been fined?

Yes. CMS lists fines totalling $95K in the period covered.

How does staffing at Monroe Community Hospital compare?

Reported total nurse staffing is 3.9 hours per resident per day against a New York median of 3.5 and a national average of 3.9.

Who operates Monroe Community Hospital?

Ownership type is government, county. Organisations in the CMS ownership record include County of Monroe. Individual owners and managers are not listed on this site.

When was Monroe Community Hospital last inspected?

The most recent survey or investigation in the CMS record is dated 24 Oct 2025; the most recent standard health survey was 20 Dec 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.