Elder Care Record

Wisconsin › Dunn County › Menomonie

Neighbors - East Neighborhood (the)

658 Howison Circle, Menomonie, WI 54751

CCN 525713 · Government, county · 46 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Neighbors - East Neighborhood (the), in Menomonie, Wisconsin, is certified for 46 beds under government, county ownership.

CMS gives it 5 of 5 stars overall, above the Wisconsin median of 3; the health inspection rating is 4, staffing 4 and quality measures 5.

Inspectors recorded 12 health deficiencies across the three most recent survey cycles (5, 4, 3 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 26.1 per 100 beds, about the same as the state median of 31.8.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.1 hours per resident per day (0.7 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 50.8%.

12health deficiencies, 3 survey cycles1 at actual harm or worse
$0fines listed by CMS0 penalties in period
4.1nurse hours per resident per daystate median 4.0
97%occupancy (residents ÷ beds)45 residents a day

Compared with county, state and nation

MeasureThis facilityDunn Co. medianWisconsin medianUS average
Overall star rating5533.0
Health citations, 3 cycles12122128.7
Citations per 100 beds26.126.131.826.8
Total nurse hours per resident day4.14.34.03.9
RN hours per resident day0.71.20.90.7
Nursing staff turnover50.8%50.8%46.2%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (4 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)5
Cycle 24
Cycle 33

Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 7 Jan 2026, 26 Sep 2024.

Severity mix: G ×1 D ×6 E ×2 F ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
7 Jan 2026F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.FStandard survey7 Feb 2026
7 Jan 2026F0880Provide and implement an infection prevention and control program.EStandard survey7 Feb 2026
7 Jan 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey7 Feb 2026
7 Jan 2026F0790Provide routine and 24-hour emergency dental care for each resident.DStandard survey7 Feb 2026
20 Oct 2025F0610Respond appropriately to all alleged violations.DComplaint investigation31 Oct 2025
26 Sep 2024F0880Provide and implement an infection prevention and control program.FStandard survey26 Oct 2024
26 Sep 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey26 Oct 2024
26 Sep 2024F0641Ensure each resident receives an accurate assessment.DStandard survey26 Oct 2024
26 Sep 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey26 Oct 2024
13 Feb 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation13 Mar 2024
30 Aug 2023F0880Provide and implement an infection prevention and control program.FStandard survey15 Sep 2023
30 Aug 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey15 Sep 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.09 h
Nurse aides2.89 h
LPN0.52 h
RN0.69 h
Weekend total3.97 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 50.8%, RNs 33.3%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityWisconsin medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay27.0%15.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%1.5%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.1%2.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.1%3.0%2.8%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay21.0%16.8%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.3%4.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay11.7%14.4%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: government, county. Legal business name: County Of Dunn.

OrganisationRole in the CMS recordInterestSince
County of Dunn5% or greater direct ownership interest100%01/01/2013
County of DunnOperational/managerial controlNOT APPLICABLE01/01/2013
County of DunnAdp of the snfNOT APPLICABLE01/02/1961

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Dunn County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
American Lutheran Home-MenomonieMenomonie37554513.5—27 Aug 2025
Neighbors - West Neighborhood (the)Menomonie465551328.3—19 Mar 2026
Neighbors - Central Neighborhood (the)Menomonie45435613.3—19 Jun 2025

All 4 facilities in Dunn County

Questions and answers

How many deficiencies has Neighbors - East Neighborhood (the) been cited for?

12 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.

Has Neighbors - East Neighborhood (the) been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Neighbors - East Neighborhood (the) compare?

Reported total nurse staffing is 4.1 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.

Who operates Neighbors - East Neighborhood (the)?

Ownership type is government, county. Organisations in the CMS ownership record include County of Dunn and County of Dunn. Individual owners and managers are not listed on this site.

When was Neighbors - East Neighborhood (the) last inspected?

The most recent survey or investigation in the CMS record is dated 7 Jan 2026; the most recent standard health survey was 7 Jan 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.