Wyoming › Big Horn County › Lovell
New Horizons Care Center
1111 Lane 12, Lovell, WY 82431
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 85 beds, New Horizons Care Center serves Lovell in Big Horn County, Wyoming and has taken Medicare and Medicaid residents since 1988.
CMS gives it 3 of 5 stars overall, equal to the Wyoming median; the health inspection rating is 2, staffing 5 and quality measures 4.
Inspectors recorded 14 health deficiencies across the three most recent survey cycles (6, 6, 2 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 16.5 per 100 beds, fewer than the state median of 22.6.
CMS lists 1 penalty in the period covered: fines totalling $8K.
Reported nurse staffing is 3.6 hours per resident per day (0.9 RN), close to the Wyoming median of 3.6; nursing staff turnover is 33.9%.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Big Horn Co. median | Wyoming median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 14 | 18 | 16 | 28.7 |
| Citations per 100 beds | 16.5 | 20.0 | 22.6 | 26.8 |
| Total nurse hours per resident day | 3.6 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.9 | 0.9 | 0.8 | 0.7 |
| Nursing staff turnover | 33.9% | 33.9% | 48.3% | 45.8% |
| Fines listed | $7,521 | $146,485 | $9,718 | — |
County and state figures are medians across facilities (2 in the county, 36 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wyoming average per facility for the same cycle, as published by CMS. Standard health survey dates: 9 Jan 2025, 19 Oct 2023.
Severity mix: G ×2 D ×9 E ×2 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 10 Jun 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 11 Jun 2026 |
| 10 Jun 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 26 Jun 2026 |
| 2 Apr 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 17 Apr 2025 |
| 9 Jan 2025 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 30 Jan 2025 |
| 9 Jan 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 30 Jan 2025 |
| 9 Jan 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 30 Jan 2025 |
| 9 Jan 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 30 Jan 2025 |
| 28 Aug 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 9 Sep 2024 |
| 28 Aug 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 4 Sep 2024 |
| 28 Aug 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 4 Sep 2024 |
| 19 Oct 2023 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Standard survey | 30 Oct 2023 |
| 19 Oct 2023 | F0732 | Post nurse staffing information every day. | B | Standard survey | 19 Oct 2023 |
| 18 Aug 2022 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 23 Sep 2022 |
| 18 Aug 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 23 Sep 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 28 Aug 2024 | Fine | $7,521 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wyoming average. Turnover: nursing staff 33.9%, RNs 21.4%; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wyoming median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 6.6% | 17.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.9% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.2% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 9.7% | 3.9% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 6.7% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.4% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 25.4% | 19.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: government, hospital district. Legal business name: North Big Horn Hospital District.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| North Big Horn Hospital District | Operational/managerial control | NOT APPLICABLE | 03/29/2007 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Big Horn County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Wyoming Retirement Centerabuse icon | Basin | 90 | 1 | 2 | 1 | 18 | 20.0 | $146K | 24 Oct 2025 |
All 2 facilities in Big Horn County
Questions and answers
How many deficiencies has New Horizons Care Center been cited for?
14 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Wyoming median is 16 per facility.
Has New Horizons Care Center been fined?
Yes. CMS lists fines totalling $8K in the period covered.
How does staffing at New Horizons Care Center compare?
Reported total nurse staffing is 3.6 hours per resident per day against a Wyoming median of 3.6 and a national average of 3.9.
Who operates New Horizons Care Center?
Ownership type is government, hospital district. Organisations in the CMS ownership record include North Big Horn Hospital District. Individual owners and managers are not listed on this site.
When was New Horizons Care Center last inspected?
The most recent survey or investigation in the CMS record is dated 10 Jun 2026; the most recent standard health survey was 9 Jan 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.