Elder Care Record

Tennessee › Williamson County › Franklin

Nhc Place At Cool Springs

211 Cool Springs Blvd, Franklin, TN 37067

CCN 445475 · For-profit, corporation · 121 certified beds · chain National Healthcare Corporation

No standard inspection in 2+ years
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Nhc Place At Cool Springs is a For-profit, corporation nursing home in Franklin, Tennessee, certified for 121 beds and caring for about 70 residents a day.

CMS gives it 4 of 5 stars overall, above the Tennessee median of 3; the health inspection rating is 4, staffing 4 and quality measures 4.

Inspectors recorded 8 health deficiencies across the three most recent survey cycles (1, 5, 2 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 6.6 per 100 beds, fewer than the state median of 12.2.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 5.0 hours per resident per day (1.1 RN), above the Tennessee median of 3.6; nursing staff turnover is 48.9%.

CMS flags that the facility has not had a standard health inspection in more than two years.

8health deficiencies, 3 survey cycles2 at actual harm or worse
$0fines listed by CMS0 penalties in period
5.0nurse hours per resident per daystate median 3.6
58%occupancy (residents ÷ beds)70 residents a day

Compared with county, state and nation

MeasureThis facilityWilliamson Co. medianTennessee medianUS average
Overall star rating4233.0
Health citations, 3 cycles891328.7
Citations per 100 beds6.611.312.226.8
Total nurse hours per resident day5.03.83.63.9
RN hours per resident day1.11.00.50.7
Nursing staff turnover48.9%55.3%50.0%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (5 in the county, 303 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)1
Cycle 25
Cycle 32

Dark bar: this facility. Grey bar: Tennessee average per facility for the same cycle, as published by CMS. Standard health survey dates: 14 Sep 2022, 22 Aug 2019.

Severity mix: G ×2 D ×4 E ×1 F ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
14 Sep 2022F0886Perform COVID19 testing on residents and staff.EStandard survey29 Oct 2022
22 Aug 2019F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.GStandard survey4 Oct 2019
22 Aug 2019F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GStandard survey4 Oct 2019
22 Aug 2019F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey4 Oct 2019
22 Aug 2019F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey4 Oct 2019
22 Aug 2019F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey4 Oct 2019
17 Oct 2018F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey17 Nov 2018
17 Oct 2018F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey17 Nov 2018

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.97 h
Nurse aides2.58 h
LPN1.27 h
RN1.12 h
Weekend total4.35 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Tennessee average. Turnover: nursing staff 48.9%, RNs 36.4%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityTennessee medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay21.0%12.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%1.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay6.3%3.1%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.7%1.2%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay31.5%15.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.9%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay3.7%15.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Nhc Healthcare-Cool Springs, Llc. Chain: National Healthcare Corporation (69 facilities).

OrganisationRole in the CMS recordInterestSince
Morgan Stanley Institutional Advisors LLCIndirect ownership interestNOT APPLICABLE11/08/2024
Nhc/Delaware IncIndirect ownership interestNOT APPLICABLE05/01/2004
National Healthcare CorporationOperational/managerial controlNOT APPLICABLE05/01/2004
Nhc-Op LPOperational/managerial controlNOT APPLICABLE05/01/2004
Blackrock IncAdp of the snfNOT APPLICABLE05/01/2004
Dimensional Fund Advisors LPAdp of the snfNOT APPLICABLE05/01/2004
National Health CorporationAdp of the snfNOT APPLICABLE05/04/2004
National Healthcare CorporationAdp of the snfNOT APPLICABLE05/04/2004
Nhc-Op LPAdp of the snfNOT APPLICABLE05/04/2004
Vanguard Group IncAdp of the snfNOT APPLICABLE03/27/2017

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Williamson County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Somerfield At the HeritageBrentwood6655569.1—20 Apr 2022
Franklin Wellness and Rehabilitation CenterFranklin882131618.2$44K9 Jun 2025
Nhc Healthcare, FranklinFranklin80223911.3$62K24 Oct 2025
Mulberry Health & RehabilitationSFF CandidateFranklin1571123522.3—27 Oct 2023

All 5 facilities in Williamson County

Questions and answers

How many deficiencies has Nhc Place At Cool Springs been cited for?

8 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Tennessee median is 13 per facility.

Has Nhc Place At Cool Springs been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Nhc Place At Cool Springs compare?

Reported total nurse staffing is 5.0 hours per resident per day against a Tennessee median of 3.6 and a national average of 3.9.

Who operates Nhc Place At Cool Springs?

It is part of the National Healthcare Corporation chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Morgan Stanley Institutional Advisors LLC, Nhc/Delaware Inc and National Healthcare Corporation. Individual owners and managers are not listed on this site.

When was Nhc Place At Cool Springs last inspected?

The most recent survey or investigation in the CMS record is dated 14 Sep 2022; the most recent standard health survey was 14 Sep 2022.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.