Elder Care Record

Illinois › Cook County › Norridge

Norridge Gardens

7001 West Cullom, Norridge, IL 60634

CCN 145329 · For-profit, limited liability company · 292 certified beds · chain Premier Healthcare Of Illinois

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 292 beds, Norridge Gardens serves Norridge in Cook County, Illinois and has taken Medicare and Medicaid residents since 1977.

CMS gives it 3 of 5 stars overall, above the Illinois median of 2; the health inspection rating is 3, staffing 2 and quality measures 3.

Inspectors recorded 52 health deficiencies across the three most recent survey cycles (9, 14, 29 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 17.8 per 100 beds, fewer than the state median of 28.4.

CMS lists 2 penalties in the period covered: fines totalling $16K.

Reported nurse staffing is 2.9 hours per resident per day (0.6 RN), close to the Illinois median of 3.3; nursing staff turnover is 40.6%.

52health deficiencies, 3 survey cycles5 at actual harm or worse
$16Kfines listed by CMS2 penalties in period
2.9nurse hours per resident per daystate median 3.3
74%occupancy (residents ÷ beds)216 residents a day

Compared with county, state and nation

MeasureThis facilityCook Co. medianIllinois medianUS average
Overall star rating3223.0
Health citations, 3 cycles52373428.7
Citations per 100 beds17.823.828.426.8
Total nurse hours per resident day2.93.23.33.9
RN hours per resident day0.60.70.60.7
Nursing staff turnover40.6%39.7%43.4%45.8%
Fines listed$15,836$52,199$45,123—

County and state figures are medians across facilities (202 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)9
Cycle 214
Cycle 329

Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 Dec 2024, 29 Nov 2023.

Severity mix: G ×5 D ×25 E ×13 F ×8 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
21 Aug 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation9 Sep 2025
19 Dec 2024F0880Provide and implement an infection prevention and control program.FStandard survey23 Dec 2024
19 Dec 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey23 Dec 2024
19 Dec 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey23 Dec 2024
19 Dec 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey23 Dec 2024
19 Dec 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey23 Dec 2024
19 Dec 2024F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.DStandard survey23 Dec 2024
19 Dec 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey23 Dec 2024
19 Dec 2024F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.CStandard survey23 Dec 2024
31 Oct 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation1 Nov 2024
31 Oct 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation1 Nov 2024
31 May 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation1 Jun 2024
31 May 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation1 Jun 2024
8 Apr 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation9 Apr 2024
15 Mar 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation18 Mar 2024
1 Mar 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation18 Mar 2024
11 Jan 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation12 Jan 2024
11 Jan 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.GComplaint investigation12 Jan 2024
29 Nov 2023F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.EStandard survey4 Dec 2023
29 Nov 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey4 Dec 2023
29 Nov 2023F0880Provide and implement an infection prevention and control program.EStandard survey4 Dec 2023
29 Nov 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey4 Dec 2023
29 Nov 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey4 Dec 2023
29 Nov 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey12 Jan 2024
29 Nov 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey4 Dec 2023
29 Nov 2023F0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.DStandard survey4 Dec 2023
29 Nov 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey4 Dec 2023
29 Nov 2023F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey4 Dec 2023
29 Nov 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey4 Dec 2023
29 Nov 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey12 Jan 2024
23 Oct 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint investigation16 Nov 2023
23 Oct 2023F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.FComplaint investigation24 Oct 2023
23 Oct 2023F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.FComplaint investigation24 Oct 2023
23 Oct 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation24 Oct 2023
2 Oct 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint investigation16 Nov 2023
2 Oct 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation24 Oct 2023
27 Jan 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.GStandard survey17 Feb 2023
27 Jan 2023F0692Provide enough food/fluids to maintain a resident's health.GStandard survey17 Feb 2023
27 Jan 2023F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.GStandard survey17 Feb 2023
27 Jan 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FStandard survey17 Feb 2023
27 Jan 2023F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.FStandard survey17 Feb 2023
27 Jan 2023F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.FStandard survey17 Feb 2023
27 Jan 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey17 Feb 2023
27 Jan 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.EStandard survey17 Feb 2023
27 Jan 2023F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EStandard survey17 Feb 2023
27 Jan 2023F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EStandard survey17 Feb 2023
27 Jan 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey17 Feb 2023
27 Jan 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey17 Feb 2023
27 Jan 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey17 Feb 2023
27 Jan 2023F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DStandard survey17 Feb 2023
27 Jan 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey17 Feb 2023
27 Jan 2023F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey17 Feb 2023

Penalties

DateTypeAmountDetail
29 Nov 2023Fine$7,918
29 Nov 2023Fine$7,918

Staffing

Total nursing2.9 h
Nurse aides1.65 h
LPN0.7 h
RN0.55 h
Weekend total2.47 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 40.6%, RNs 35.5%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityIllinois medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay9.0%11.5%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.1%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.4%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.2%2.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.4%1.5%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay5.5%12.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.9%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay27.7%17.8%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Norridge Gardens,Llc. Chain: Premier Healthcare Of Illinois (3 facilities).

OrganisationRole in the CMS recordInterestSince
Ability Insurance Company5% or greater direct ownership interest35%05/16/2018

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Cook County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Addolorata VillaWheeling865352427.9$181K28 May 2026
Alden Estates of EvanstonEvanston995541212.1—19 Dec 2025
Alden Estates of SkokieSkokie5655435.4—24 Oct 2024
Alden Poplar Creek Rehab & HCCHoffman Estates2175422913.4$8K11 Mar 2026
Aperion Care NilesNiles995422121.2$12K29 May 2026
Ascension Nazarethville PlaceDes Plaines6855457.4—31 Dec 2025
Bella Terra StreamwoodStreamwood214552167.5—20 Dec 2025
Brandel Health and RehabNorthbrook10255532.9—12 Sep 2025

All 202 facilities in Cook County

Questions and answers

How many deficiencies has Norridge Gardens been cited for?

52 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.

Has Norridge Gardens been fined?

Yes. CMS lists fines totalling $16K in the period covered.

How does staffing at Norridge Gardens compare?

Reported total nurse staffing is 2.9 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.

Who operates Norridge Gardens?

It is part of the Premier Healthcare Of Illinois chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Ability Insurance Company. Individual owners and managers are not listed on this site.

When was Norridge Gardens last inspected?

The most recent survey or investigation in the CMS record is dated 21 Aug 2025; the most recent standard health survey was 19 Dec 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.