Norwalk Nursing and Rehabilitation CenterCMS ratings, inspections and fines
- Address
- 921sunset Drive, Norwalk, IA 50211
- CCN
- 165179
- Ownership type
- For-profit, corporation
- Certified beds
- 45
- Residents per day
- 40
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Norwalk Nursing and Rehabilitation Center an overall rating of 3 of 5 stars. The last standard survey was on 31 Dec 2025. The latest survey cycle has 1 health citation. The median for nursing homes in Iowa is 5. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Warren County median | Iowa median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 4 | 4.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 3.0 | 4.0 | 2.9 |
| Quality measure rating | 2 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 6 homes in the county, 387 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Iowa median |
|---|---|---|---|
| Cycle 1 (latest) | 31 Dec 2025 | 1 | 5 |
| Cycle 2 | 5 Dec 2024 | 6 | 5 |
| Cycle 3 | No date | 0 | 5 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | E0 | F0 | |
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 1 citation
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 31 Dec 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 2 Jan 2026 |
Survey cycle 2: 6 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 16 Apr 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 24 Apr 2025 |
| 5 Dec 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 27 Dec 2024 |
| 5 Dec 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 27 Dec 2024 |
| 5 Dec 2024 | F0606 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. | D | Standard survey | 27 Dec 2024 |
| 5 Dec 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 27 Dec 2024 |
| 5 Dec 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 27 Dec 2024 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Iowa median | Iowa average (CMS) |
|---|---|---|---|
| All nurse staff | No data | 3.70 | 3.82 |
| Registered nurses (RN) | No data | 0.70 | 0.74 |
| Licensed practical nurses (LPN) | No data | 0.56 | |
| Nurse aides | No data | 2.51 | |
| All nurse staff, weekends | No data | 3.30 | 3.37 |
- Nurse staff turnover in a year
- 95.3%
- Nurse staff turnover, Iowa median
- 41.9%
- RN turnover in a year
- 66.7%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Iowa median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 18.4% | 16.8% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.7% | 0.8% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 5.4% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.9% | 3.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 5.1% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 31.8% | 15.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.7% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 5.2% | 18.2% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Opco Norwalk, IA, LLC
- Chain
- Campbell Street Services (22 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Holdco Goldfinch, LLC | Direct ownership interest | 1 Mar 2020 | |
| Chitai Investment, LLC | Indirect ownership interest | 1 Mar 2020 | |
| Holdco Tabletop, LLC | Indirect ownership interest | 1 Mar 2020 | |
| Investco Tabletop, LLC | Indirect ownership interest | 1 Mar 2020 | |
| Techcare Corp | Indirect ownership interest | 1 Mar 2020 | |
| Realco Norwalk, IA, LLC | 5% or greater mortgage interest | 1 Mar 2020 | |
| Campbell Street Services LLC | Operational/managerial control | 1 Mar 2020 | |
| Managerco Goldfinch, LLC | Operational/managerial control | 1 Mar 2020 | |
| Campbell Street Services LLC | Adp of the snf | 25 Mar 2025 | |
| Chitai Investment, LLC | Adp of the snf | 1 Mar 2020 | |
| Holdco Goldfinch, LLC | Adp of the snf | 1 Mar 2020 | |
| Holdco Tabletop, LLC | Adp of the snf | 1 Mar 2020 | |
| Investco Tabletop, LLC | Adp of the snf | 1 Mar 2020 | |
| Managerco Goldfinch, LLC | Adp of the snf | 25 Mar 2025 | |
| Realco Norwalk, IA, LLC | Adp of the snf | 1 Nov 2015 | |
| Techcare Corp | Adp of the snf | 1 Mar 2020 |
The site shows organisations only. It does not show the names of persons.
Other homes in Warren County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Regency Care Center | Norwalk | 1 of 5 | 21 | $78,497 | 12 May 2026 | |
| The Village | Indianola | 5 of 5 | 1 | $0 | 15 Jan 2026 | |
| Westview of Indianola Care Center | Indianola | 5 of 5 | 0 | $0 | 11 Dec 2025 | |
| Good Samaritan - Indianola | Indianola | 1 of 5 | 12 | $20,316 | 14 May 2026 | |
| Accura Healthcare of Carlisle | Carlisle | 1 of 5 | 16 | $37,177 | 21 May 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Norwalk Nursing and Rehabilitation Center (CCN 165179). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/norwalk-nursing-and-rehabilitation-center-norwalk-ia-165179/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Norwalk Nursing and Rehabilitation Center last inspected?
- The latest inspection with a citation in the CMS record was on 31 Dec 2025. It was a standard survey. It gave 1 citation. The standard survey before the last one was on 5 Dec 2024.
- Who operates Norwalk Nursing and Rehabilitation Center?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Campbell Street Services. The CMS ownership file names Campbell Street Services LLC and Managerco Goldfinch, LLC for operational or managerial control. This site does not show the names of persons.
- Is Norwalk Nursing and Rehabilitation Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in Iowa as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.