Missouri › Christian County › Ozark
Ozark Riverview Manor
1200 West Hall,, Ozark, MO 65721
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 90 beds, Ozark Riverview Manor serves Ozark in Christian County, Missouri and has taken Medicare and Medicaid residents since 1991.
CMS gives it 3 of 5 stars overall, above the Missouri median of 2; the health inspection rating is 3, staffing 2 and quality measures 2.
Inspectors recorded 21 health deficiencies across the three most recent survey cycles (11, 6, 4 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 23.3 per 100 beds, fewer than the state median of 32.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.1 hours per resident per day (0.6 RN), close to the Missouri median of 3.4; nursing staff turnover is 63.0%.
Compared with county, state and nation
| Measure | This facility | Christian Co. median | Missouri median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 2 | 3.0 |
| Health citations, 3 cycles | 21 | 21 | 31 | 28.7 |
| Citations per 100 beds | 23.3 | 23.3 | 32.1 | 26.8 |
| Total nurse hours per resident day | 3.1 | 3.1 | 3.4 | 3.9 |
| RN hours per resident day | 0.6 | 0.4 | 0.4 | 0.7 |
| Nursing staff turnover | 63.0% | 63.0% | 56.1% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (3 in the county, 487 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Missouri average per facility for the same cycle, as published by CMS. Standard health survey dates: 17 Dec 2025, 26 Feb 2024.
Severity mix: J ×1 D ×9 E ×10 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 25 Jun 2026 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 15 Jul 2026 |
| 17 Dec 2025 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Standard survey | 30 Jan 2026 |
| 17 Dec 2025 | F0568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E | Standard survey | 30 Jan 2026 |
| 17 Dec 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Standard survey | 30 Jan 2026 |
| 17 Dec 2025 | F0728 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. | E | Standard survey | 30 Jan 2026 |
| 17 Dec 2025 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | E | Standard survey | 30 Jan 2026 |
| 17 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 30 Jan 2026 |
| 17 Dec 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 30 Jan 2026 |
| 17 Dec 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 30 Jan 2026 |
| 17 Dec 2025 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 30 Jan 2026 |
| 17 Dec 2025 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Standard survey | 30 Jan 2026 |
| 18 Apr 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 10 Apr 2024 |
| 26 Feb 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 9 Apr 2024 |
| 26 Feb 2024 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 9 Apr 2024 |
| 26 Feb 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 9 Apr 2024 |
| 26 Feb 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 9 Apr 2024 |
| 26 Feb 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 9 Apr 2024 |
| 26 Feb 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 9 Apr 2024 |
| 25 Aug 2023 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | E | Complaint investigation | 11 Sep 2023 |
| 1 Aug 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 2 Aug 2023 |
| 10 Jan 2022 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 3 Feb 2022 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Missouri average. Turnover: nursing staff 63.0%, RNs 33.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Missouri median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 8.9% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.4% | 1.6% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.8% | 3.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.0% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.0% | 4.1% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 20.6% | 21.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Willow Health Care Inc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Willow Health Care Inc | 5% or greater direct ownership interest | 100% | 10/01/2015 |
| Willow Health Care Inc | Operational/managerial control | NOT APPLICABLE | 10/01/2015 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Christian County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Nixa Nursing & Rehab | Nixa | 82 | 5 | 5 | 4 | 9 | 11.0 | — | 23 Jul 2024 |
| Ozark Care & Rehab Center | Ozark | 93 | 1 | 2 | 1 | 38 | 40.9 | $49K | 2 Mar 2026 |
All 3 facilities in Christian County
Questions and answers
How many deficiencies has Ozark Riverview Manor been cited for?
21 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Missouri median is 31 per facility.
Has Ozark Riverview Manor been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Ozark Riverview Manor compare?
Reported total nurse staffing is 3.1 hours per resident per day against a Missouri median of 3.4 and a national average of 3.9.
Who operates Ozark Riverview Manor?
Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Willow Health Care Inc and Willow Health Care Inc. Individual owners and managers are not listed on this site.
When was Ozark Riverview Manor last inspected?
The most recent survey or investigation in the CMS record is dated 25 Jun 2026; the most recent standard health survey was 17 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.