Michigan › Benzie County › Frankfort
Paul Oliver Memorial Hospital Ltcu
224 Park Avenue, Frankfort, MI 49635
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Paul Oliver Memorial Hospital Ltcu, in Frankfort, Michigan, is certified for 35 beds under non-profit, corporation ownership.
CMS gives it 5 of 5 stars overall, above the Michigan median of 3; the health inspection rating is 4, staffing 5 and quality measures 5.
Inspectors recorded 17 health deficiencies across the three most recent survey cycles (5, 1, 11 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 48.6 per 100 beds, more than the state median of 29.4.
CMS lists 1 penalty in the period covered: no fines and 1 payment denial.
Reported nurse staffing is 5.9 hours per resident per day (1.7 RN), above the Michigan median of 3.8; nursing staff turnover is 22.5%.
Compared with county, state and nation
| Measure | This facility | Benzie Co. median | Michigan median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 5 | 3 | 3.0 |
| Health citations, 3 cycles | 17 | 21 | 29 | 28.7 |
| Citations per 100 beds | 48.6 | 48.6 | 29.4 | 26.8 |
| Total nurse hours per resident day | 5.9 | 5.9 | 3.8 | 3.9 |
| RN hours per resident day | 1.7 | 1.7 | 0.7 | 0.7 |
| Nursing staff turnover | 22.5% | 40.2% | 44.6% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (2 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 6 May 2026, 20 Mar 2025.
Severity mix: G ×1 D ×10 E ×2 F ×3 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 6 May 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 12 Jun 2026 |
| 6 May 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 12 Jun 2026 |
| 6 May 2026 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 12 Jun 2026 |
| 6 May 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 12 Jun 2026 |
| 6 May 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 12 Jun 2026 |
| 20 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 4 Apr 2025 |
| 27 Jun 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 3 Aug 2024 |
| 28 Feb 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 7 Apr 2024 |
| 28 Feb 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Standard survey | 7 Apr 2024 |
| 28 Feb 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 7 Apr 2024 |
| 28 Feb 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 7 Apr 2024 |
| 28 Feb 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 7 Apr 2024 |
| 28 Feb 2024 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 7 Apr 2024 |
| 28 Feb 2024 | F0742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | Standard survey | 7 Apr 2024 |
| 28 Feb 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 7 Apr 2024 |
| 28 Feb 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 7 Apr 2024 |
| 28 Feb 2024 | F0880 | Provide and implement an infection prevention and control program. | C | Standard survey | 7 Apr 2024 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 27 Jun 2024 | Payment denial | — | 8 days |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 22.5%, RNs 28.6%; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Michigan median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 11.5% | 9.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.8% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.5% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 19.7% | 10.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 9.3% | 4.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.8% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Paul Oliver Memorial Hospital.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Munson Healthcare | Operational/managerial control | NOT APPLICABLE | 08/09/1985 |
| Munson Healthcare | Adp of the snf | NOT APPLICABLE | 02/28/2010 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Benzie County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Maples Benzie County Medical Care | Frankfort | 80 | 4 | 3 | 5 | 21 | 26.3 | — | 14 Jan 2026 |
All 2 facilities in Benzie County
Questions and answers
How many deficiencies has Paul Oliver Memorial Hospital Ltcu been cited for?
17 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.
Has Paul Oliver Memorial Hospital Ltcu been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Paul Oliver Memorial Hospital Ltcu compare?
Reported total nurse staffing is 5.9 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.
Who operates Paul Oliver Memorial Hospital Ltcu?
Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Munson Healthcare. Individual owners and managers are not listed on this site.
When was Paul Oliver Memorial Hospital Ltcu last inspected?
The most recent survey or investigation in the CMS record is dated 6 May 2026; the most recent standard health survey was 6 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.