North Carolina › Mecklenburg County › Charlotte
Pelican Health At Charlotte
2616 East 5th Street, Charlotte, NC 28204
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Pelican Health At Charlotte is a For-profit, limited liability company nursing home in Charlotte, North Carolina, certified for 120 beds and caring for about 68 residents a day.
CMS gives it 2 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 1, staffing 2 and quality measures 5.
Inspectors recorded 39 health deficiencies across the three most recent survey cycles (10, 9, 20 by cycle, most recent first), 6 of them at the actual-harm or immediate-jeopardy level. That is 32.5 per 100 beds, more than the state median of 15.6.
CMS lists 6 penalties in the period covered: fines totalling $47K.
Reported nurse staffing is 3.3 hours per resident per day (0.7 RN), close to the North Carolina median of 3.5; nursing staff turnover is 73.2%.
CMS flags that the facility is a Special Focus Facility candidate.
Compared with county, state and nation
| Measure | This facility | Mecklenburg Co. median | North Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 39 | 19 | 16 | 28.7 |
| Citations per 100 beds | 32.5 | 25.5 | 15.6 | 26.8 |
| Total nurse hours per resident day | 3.3 | 3.5 | 3.5 | 3.9 |
| RN hours per resident day | 0.7 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 73.2% | 56.1% | 48.6% | 45.8% |
| Fines listed | $47,037 | $15,470 | $8,512 | — |
County and state figures are medians across facilities (29 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 2 Mar 2026, 3 Feb 2025.
Severity mix: J ×3 K ×2 G ×1 D ×18 E ×10 F ×3 C ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 29 Apr 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 1 May 2026 |
| 2 Mar 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 4 Mar 2026 |
| 2 Mar 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 4 Mar 2026 |
| 2 Mar 2026 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 4 Mar 2026 |
| 2 Mar 2026 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Complaint investigation | 4 Mar 2026 |
| 2 Mar 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 4 Mar 2026 |
| 2 Mar 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 4 Mar 2026 |
| 2 Mar 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 4 Mar 2026 |
| 2 Mar 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 4 Mar 2026 |
| 2 Mar 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 4 Mar 2026 |
| 3 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 20 Feb 2025 |
| 3 Feb 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Complaint investigation | 20 Feb 2025 |
| 3 Feb 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Complaint investigation | 20 Feb 2025 |
| 3 Feb 2025 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 21 Feb 2025 |
| 3 Feb 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 20 Feb 2025 |
| 3 Feb 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 19 Feb 2025 |
| 3 Feb 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 21 Feb 2025 |
| 3 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 28 Feb 2025 |
| 3 Feb 2025 | F0732 | Post nurse staffing information every day. | C | Standard survey | 21 Feb 2025 |
| 29 Aug 2023 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | K | Complaint investigation | 26 Sep 2023 |
| 29 Aug 2023 | F0880 | Provide and implement an infection prevention and control program. | K | Complaint investigation | 26 Sep 2023 |
| 29 Aug 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | G | Complaint investigation | 26 Sep 2023 |
| 29 Aug 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Complaint investigation | 26 Sep 2023 |
| 29 Aug 2023 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Complaint investigation | 26 Sep 2023 |
| 29 Aug 2023 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | E | Complaint investigation | 26 Sep 2023 |
| 29 Aug 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Complaint investigation | 26 Sep 2023 |
| 29 Aug 2023 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Complaint investigation | 26 Sep 2023 |
| 29 Aug 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 26 Sep 2023 |
| 29 Aug 2023 | F0641 | Ensure each resident receives an accurate assessment. | E | Complaint investigation | 26 Sep 2023 |
| 29 Aug 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 26 Sep 2023 |
| 29 Aug 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 26 Sep 2023 |
| 29 Aug 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 26 Sep 2023 |
| 29 Aug 2023 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Complaint investigation | 26 Sep 2023 |
| 29 Aug 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 26 Sep 2023 |
| 29 Aug 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 26 Sep 2023 |
| 29 Aug 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 26 Sep 2023 |
| 29 Aug 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 26 Sep 2023 |
| 29 Aug 2023 | F0914 | Provide bedrooms that don't allow residents to see each other when privacy is needed. | D | Complaint investigation | 26 Sep 2023 |
| 29 Aug 2023 | F0732 | Post nurse staffing information every day. | C | Complaint investigation | 26 Sep 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 2 Mar 2026 | Fine | $8,673 | |
| 2 Mar 2026 | Fine | $8,672 | |
| 3 Feb 2025 | Fine | $17,345 | |
| 11 Dec 2023 | Fine | $7,409 | |
| 20 Nov 2023 | Fine | $1,764 | |
| 30 Oct 2023 | Fine | $3,174 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 73.2%, RNs 77.3%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 8.4% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.0% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 16.9% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.2% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 13.3% | 13.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. CMS groups this facility with 79 facilities under an individual owner's name; this site does not publish people's names, so no chain page is linked. Legal business name: Pelican Health At Charlotte Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Mc M53 Spe Opco Holdco | 5% or greater direct ownership interest | 100% | 12/01/2021 |
| Accordius SNF Holdco LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/01/2021 |
| Wyncote LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/01/2021 |
| Accordius Health LLC | Operational/managerial control | NOT APPLICABLE | 12/01/2021 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Mecklenburg County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Brookdale Carriage Club Providence | Charlotte | 14 | 5 | 5 | 4 | 11 | 78.6 | — | 7 May 2026 |
| Mecklenburg Heath and Rehabilitation | Charlotte | 100 | 5 | 4 | 2 | 9 | 9.0 | $4K | 23 Jul 2026 |
| Novant Health Presbyterian Medical Center-Snu | Charlotte | 12 | 5 | 5 | 5 | 5 | 41.7 | — | 15 Aug 2024 |
| Willowbrooke Court Sc Ctr At Matthews Glen | Matthews | 15 | 5 | 4 | 5 | 6 | 40.0 | — | 8 Jul 2025 |
| Briar Creek Health Center | Charlotte | 6 | 4 | 4 | 4 | 8 | 133.3 | $9K | 6 May 2025 |
| Lakeside Health & Rehab Center | Huntersville | 114 | 4 | 3 | 2 | 15 | 13.2 | — | 11 Dec 2025 |
| The Sharon At Southpark | Charlotte | 19 | 4 | 4 | 4 | 10 | 52.6 | — | 7 Nov 2024 |
| Huntersville Health & Rehabilitation Centerabuse icon | Huntersville | 90 | 3 | 2 | 3 | 14 | 15.6 | — | 12 Jun 2026 |
All 29 facilities in Mecklenburg County
Questions and answers
How many deficiencies has Pelican Health At Charlotte been cited for?
39 health deficiencies across the three most recent survey cycles, 6 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.
Has Pelican Health At Charlotte been fined?
Yes. CMS lists fines totalling $47K in the period covered.
How does staffing at Pelican Health At Charlotte compare?
Reported total nurse staffing is 3.3 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.
Who operates Pelican Health At Charlotte?
CMS groups it with other facilities under an individual owner, whose name this site does not publish. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Mc M53 Spe Opco Holdco, Accordius SNF Holdco LLC and Wyncote LLC. Individual owners and managers are not listed on this site.
When was Pelican Health At Charlotte last inspected?
The most recent survey or investigation in the CMS record is dated 29 Apr 2026; the most recent standard health survey was 2 Mar 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.