Wisconsin › Lincoln County › Merrill
Pine Crest Health and Memory Care
2100 E Sixth St, Merrill, WI 54452
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Pine Crest Health and Memory Care is a For-profit, corporation nursing home in Merrill, Wisconsin, certified for 120 beds and caring for about 90 residents a day.
CMS gives it 3 of 5 stars overall, equal to the Wisconsin median; the health inspection rating is 3, staffing 3 and quality measures 3.
Inspectors recorded 20 health deficiencies across the three most recent survey cycles (9, 9, 2 by cycle, most recent first), none at the actual-harm level. That is 16.7 per 100 beds, fewer than the state median of 31.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.0 hours per resident per day (0.9 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 58.3%.
CMS flags that the facility changed ownership in the last 12 months.
Compared with county, state and nation
| Measure | This facility | Lincoln Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 20 | 20 | 21 | 28.7 |
| Citations per 100 beds | 16.7 | 28.0 | 31.8 | 26.8 |
| Total nurse hours per resident day | 4.0 | 3.6 | 4.0 | 3.9 |
| RN hours per resident day | 0.9 | 0.9 | 0.9 | 0.7 |
| Nursing staff turnover | 58.3% | 40.0% | 46.2% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (3 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 4 Jun 2026, 1 May 2025.
Severity mix: D ×12 E ×2 F ×4 C ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 4 Jun 2026 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | F | Standard survey | 1 Jul 2026 |
| 4 Jun 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | F | Standard survey | 1 Jul 2026 |
| 4 Jun 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 1 Jul 2026 |
| 4 Jun 2026 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 1 Jul 2026 |
| 4 Jun 2026 | F0687 | Provide appropriate foot care. | E | Standard survey | 1 Jul 2026 |
| 4 Jun 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 1 Jul 2026 |
| 4 Jun 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 1 Jul 2026 |
| 4 Jun 2026 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 1 Jul 2026 |
| 27 Aug 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 25 Sep 2025 |
| 18 Jun 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 9 Jul 2025 |
| 1 May 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 27 May 2025 |
| 1 May 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 27 May 2025 |
| 1 May 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 27 May 2025 |
| 1 May 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 27 May 2025 |
| 1 May 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 27 May 2025 |
| 1 May 2025 | F0732 | Post nurse staffing information every day. | C | Standard survey | 27 May 2025 |
| 14 Oct 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Complaint investigation | 16 Nov 2024 |
| 20 Aug 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 10 Sep 2024 |
| 6 Mar 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 29 Mar 2024 |
| 6 Mar 2024 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | C | Standard survey | 29 Mar 2024 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 58.3%, RNs 40.9%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 14.8% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.7% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.5% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 6.0% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 25.2% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.3% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.9% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Jack Pines Healthcare Llc. Chain: The Ensign Group (342 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Ensign Services Inc | Adp of the snf | NOT APPLICABLE | 04/29/2025 |
| Merrill Health Holdings LLC | Adp of the snf | NOT APPLICABLE | 08/13/2025 |
| Standard Bearer Healthcare Op, LP | Adp of the snf | NOT APPLICABLE | 12/12/2025 |
| The Ensign Group Inc | Adp of the snf | NOT APPLICABLE | 12/12/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Lincoln County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Riverview Health Services | Tomahawk | 50 | 3 | 3 | 3 | 14 | 28.0 | $5K | 27 Jan 2026 |
| Tomahawk Health Services | Tomahawk | 50 | 2 | 2 | 4 | 25 | 50.0 | — | 1 Apr 2026 |
All 3 facilities in Lincoln County
Questions and answers
How many deficiencies has Pine Crest Health and Memory Care been cited for?
20 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Pine Crest Health and Memory Care been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Pine Crest Health and Memory Care compare?
Reported total nurse staffing is 4.0 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Pine Crest Health and Memory Care?
It is part of the The Ensign Group chain. Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.
When was Pine Crest Health and Memory Care last inspected?
The most recent survey or investigation in the CMS record is dated 4 Jun 2026; the most recent standard health survey was 4 Jun 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.