Montana › Lake County › Polson
Polson Health & Rehabilitation Center
9 14th Ave W, Polson, MT 59860
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Polson Health & Rehabilitation Center is a For-profit, limited liability company nursing home in Polson, Montana, certified for 70 beds and caring for about 52 residents a day.
CMS gives it 4 of 5 stars overall, above the Montana median of 3; the health inspection rating is 4, staffing 4 and quality measures 3.
Inspectors recorded 15 health deficiencies across the three most recent survey cycles (3, 7, 5 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 21.4 per 100 beds, fewer than the state median of 40.0.
CMS lists 1 penalty in the period covered: fines totalling $17K.
Reported nurse staffing is 3.1 hours per resident per day (1.0 RN), close to the Montana median of 3.9; nursing staff turnover is 50.0%.
Compared with county, state and nation
| Measure | This facility | Lake Co. median | Montana median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 5 | 3 | 3.0 |
| Health citations, 3 cycles | 15 | 15 | 27 | 28.7 |
| Citations per 100 beds | 21.4 | 21.4 | 40.0 | 26.8 |
| Total nurse hours per resident day | 3.1 | 4.4 | 3.9 | 3.9 |
| RN hours per resident day | 1.0 | 1.4 | 0.9 | 0.7 |
| Nursing staff turnover | 50.0% | 50.0% | 53.4% | 45.8% |
| Fines listed | $17,404 | $44,252 | $27,013 | — |
County and state figures are medians across facilities (2 in the county, 61 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Montana average per facility for the same cycle, as published by CMS. Standard health survey dates: 17 Nov 2025, 12 Sep 2024.
Severity mix: G ×1 D ×7 E ×5 F ×1 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 17 Nov 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | E | Complaint investigation | 21 Sep 2025 |
| 17 Nov 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 21 Sep 2025 |
| 17 Nov 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 19 Nov 2025 |
| 12 Sep 2024 | F0742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | G | Standard survey | 14 Oct 2024 |
| 12 Sep 2024 | F0675 | Honor each resident's preferences, choices, values and beliefs. | E | Standard survey | 14 Oct 2024 |
| 12 Sep 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 14 Oct 2024 |
| 12 Sep 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 14 Oct 2024 |
| 12 Sep 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 14 Oct 2024 |
| 12 Sep 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 14 Oct 2024 |
| 12 Sep 2024 | F0732 | Post nurse staffing information every day. | C | Standard survey | 14 Oct 2024 |
| 20 May 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 20 Jun 2024 |
| 20 May 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 20 Jun 2024 |
| 6 Nov 2023 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Complaint investigation | 6 Dec 2023 |
| 30 Aug 2023 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 29 Sep 2023 |
| 30 Aug 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 29 Sep 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 12 Sep 2024 | Fine | $17,404 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Montana average. Turnover: nursing staff 50.0%, RNs 25.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Montana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 25.3% | 18.5% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.7% | 1.1% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.2% | 1.9% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.1% | 3.9% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.6% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 22.8% | 16.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.3% | 5.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.9% | 19.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Polson Snf Operations Llc. Chain: Evergreen Healthcare Group (44 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Pacific Northwest 12 Leased Operations Holdings LLC | Direct ownership interest | NOT APPLICABLE | 08/31/2023 |
| Polson SNF Operations LLC | Direct ownership interest | NOT APPLICABLE | 08/31/2023 |
| Ch Pnw 12 Holdings LLC | Indirect ownership interest | NOT APPLICABLE | 08/31/2023 |
| Witzcorp Pnw 12 LLC | Indirect ownership interest | NOT APPLICABLE | 08/31/2023 |
| Couve Financial Services LLC | Operational/managerial control | NOT APPLICABLE | 08/31/2023 |
| Couve Healthcare Consulting LLC | Operational/managerial control | NOT APPLICABLE | 08/31/2023 |
| Pnw 12 Opco Management LLC | Operational/managerial control | NOT APPLICABLE | 08/31/2023 |
| Pnw 12 SNF Consulting LLC | Operational/managerial control | NOT APPLICABLE | 08/31/2023 |
| Polson SNF Operations LLC | Operational/managerial control | NOT APPLICABLE | 08/31/2023 |
| Couve Financial Services LLC | Adp of the snf | NOT APPLICABLE | 04/09/2025 |
| Couve Healthcare Consulting LLC | Adp of the snf | NOT APPLICABLE | 04/10/2025 |
| Pnw 12 Opco Management LLC | Adp of the snf | NOT APPLICABLE | 04/10/2025 |
| Pnw 12 SNF Consulting LLC | Adp of the snf | NOT APPLICABLE | 04/10/2025 |
| Polson SNF Operations LLC | Adp of the snf | NOT APPLICABLE | 05/20/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Lake County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| St Luke Community Nursing Home | Ronan | 75 | 5 | 5 | 5 | 9 | 12.0 | $44K | 7 May 2026 |
All 2 facilities in Lake County
Questions and answers
How many deficiencies has Polson Health & Rehabilitation Center been cited for?
15 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Montana median is 27 per facility.
Has Polson Health & Rehabilitation Center been fined?
Yes. CMS lists fines totalling $17K in the period covered.
How does staffing at Polson Health & Rehabilitation Center compare?
Reported total nurse staffing is 3.1 hours per resident per day against a Montana median of 3.9 and a national average of 3.9.
Who operates Polson Health & Rehabilitation Center?
It is part of the Evergreen Healthcare Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Pacific Northwest 12 Leased Operations Holdings LLC, Polson SNF Operations LLC and Ch Pnw 12 Holdings LLC. Individual owners and managers are not listed on this site.
When was Polson Health & Rehabilitation Center last inspected?
The most recent survey or investigation in the CMS record is dated 17 Nov 2025; the most recent standard health survey was 17 Nov 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.