Virginia › Franklin City County › Franklin
Southampton Memorial Hosp
100 Fairview Dr, Franklin, VA 23851
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 129 beds, Southampton Memorial Hosp serves Franklin in Franklin City County, Virginia and has taken Medicare and Medicaid residents since 1985.
CMS gives it 5 of 5 stars overall, above the Virginia median of 3; the health inspection rating is 4, staffing 5 and quality measures 4.
Inspectors recorded 19 health deficiencies across the three most recent survey cycles (3, 8, 8 by cycle, most recent first), none at the actual-harm level. That is 14.7 per 100 beds, fewer than the state median of 34.5.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.0 hours per resident per day (1.2 RN), close to the Virginia median of 3.4; nursing staff turnover is 31.6%.
CMS flags that the facility has not had a standard health inspection in more than two years.
Compared with county, state and nation
| Measure | This facility | Franklin City Co. median | Virginia median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 5 | 3 | 3.0 |
| Health citations, 3 cycles | 19 | 19 | 32 | 28.7 |
| Citations per 100 beds | 14.7 | 14.7 | 34.5 | 26.8 |
| Total nurse hours per resident day | 4.0 | 4.0 | 3.4 | 3.9 |
| RN hours per resident day | 1.2 | 1.2 | 0.5 | 0.7 |
| Nursing staff turnover | 31.6% | 31.6% | 48.3% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (1 in the county, 289 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 22 Sep 2023, 12 Feb 2020.
Severity mix: D ×16 E ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 22 Sep 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 31 Oct 2023 |
| 22 Sep 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 31 Oct 2023 |
| 22 Sep 2023 | F0775 | Keep complete, dated laboratory records in the resident's record. | D | Standard survey | 31 Oct 2023 |
| 12 Feb 2020 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 27 Mar 2020 |
| 12 Feb 2020 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | E | Standard survey | 27 Mar 2020 |
| 12 Feb 2020 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 27 Mar 2020 |
| 12 Feb 2020 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 27 Mar 2020 |
| 12 Feb 2020 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 27 Mar 2020 |
| 12 Feb 2020 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 27 Mar 2020 |
| 12 Feb 2020 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 27 Mar 2020 |
| 12 Feb 2020 | F0775 | Keep complete, dated laboratory records in the resident's record. | D | Standard survey | 27 Mar 2020 |
| 18 Oct 2018 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 30 Nov 2018 |
| 18 Oct 2018 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 30 Nov 2018 |
| 18 Oct 2018 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 30 Nov 2018 |
| 18 Oct 2018 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 30 Nov 2018 |
| 18 Oct 2018 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 30 Nov 2018 |
| 18 Oct 2018 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 30 Nov 2018 |
| 18 Oct 2018 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 30 Nov 2018 |
| 18 Oct 2018 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 30 Nov 2018 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Virginia average. Turnover: nursing staff 31.6%, RNs 25.0%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 10.3% | 13.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.7% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.9% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.0% | 3.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.0% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 14.3% | 14.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.9% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.2% | 13.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, church related. Legal business name: Bon Secours Mercy Health Franklin Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Bon Secours Hampton Roads Health System Inc | Direct ownership interest | NOT APPLICABLE | 01/01/2020 |
| Bon Secours Mercy Health Inc | Indirect ownership interest | NOT APPLICABLE | 01/01/2020 |
| Bon Secours Mercy Health Inc | Adp of the snf | NOT APPLICABLE | 03/28/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Questions and answers
How many deficiencies has Southampton Memorial Hosp been cited for?
19 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Virginia median is 32 per facility.
Has Southampton Memorial Hosp been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Southampton Memorial Hosp compare?
Reported total nurse staffing is 4.0 hours per resident per day against a Virginia median of 3.4 and a national average of 3.9.
Who operates Southampton Memorial Hosp?
Ownership type is non-profit, church related. Organisations in the CMS ownership record include Bon Secours Hampton Roads Health System Inc and Bon Secours Mercy Health Inc. Individual owners and managers are not listed on this site.
When was Southampton Memorial Hosp last inspected?
The most recent survey or investigation in the CMS record is dated 22 Sep 2023; the most recent standard health survey was 22 Sep 2023.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.