Elder Care Record

Florida › Volusia County › Holly Hill

Terrace At Bishop'S Glen, The

900 Lpga Blvd, Holly Hill, FL 32117

CCN 105526 · For-profit, limited liability company · 60 certified beds · chain Serenity Estates

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 60 beds, Terrace At Bishop'S Glen, The serves Holly Hill in Volusia County, Florida and has taken Medicare and Medicaid residents since 1986.

CMS gives it 3 of 5 stars overall, equal to the Florida median; the health inspection rating is 4, staffing 1 and quality measures 4.

Inspectors recorded 12 health deficiencies across the three most recent survey cycles (2, 7, 3 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 20.0 per 100 beds, more than the state median of 15.8.

CMS lists 1 penalty in the period covered: fines totalling $9K.

Reported nurse staffing is 3.7 hours per resident per day (0.4 RN), close to the Florida median of 3.6; nursing staff turnover is 65.5%.

12health deficiencies, 3 survey cycles1 at actual harm or worse
$9Kfines listed by CMS1 penalty in period
3.7nurse hours per resident per daystate median 3.6
88%occupancy (residents ÷ beds)53 residents a day

Compared with county, state and nation

MeasureThis facilityVolusia Co. medianFlorida medianUS average
Overall star rating3433.0
Health citations, 3 cycles1291828.7
Citations per 100 beds20.07.515.826.8
Total nurse hours per resident day3.73.63.63.9
RN hours per resident day0.40.50.60.7
Nursing staff turnover65.5%48.8%41.8%45.8%
Fines listed$8,512$0$0—

County and state figures are medians across facilities (29 in the county, 694 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)2
Cycle 27
Cycle 33

Dark bar: this facility. Grey bar: Florida average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Jun 2025, 21 Mar 2024.

Severity mix: G ×1 D ×9 F ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
11 Jun 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey17 Jul 2025
11 Jun 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey17 Jul 2025
5 Nov 2024F0760Ensure that residents are free from significant medication errors.GComplaint investigation5 Dec 2024
17 Oct 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DComplaint investigation15 Nov 2024
21 Mar 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey18 Apr 2024
21 Mar 2024F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey18 Apr 2024
21 Mar 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey18 Apr 2024
21 Mar 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey18 Apr 2024
21 Mar 2024F0759Ensure medication error rates are not 5 percent or greater.DStandard survey18 Apr 2024
7 Apr 2022F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FStandard survey29 May 2022
7 Apr 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey29 May 2022
7 Apr 2022F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey29 May 2022

Penalties

DateTypeAmountDetail
17 Oct 2024Fine$8,512

Staffing

Total nursing3.71 h
Nurse aides2.22 h
LPN1.12 h
RN0.37 h
Weekend total3.2 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Florida average. Turnover: nursing staff 65.5%, RNs 75.0%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityFlorida medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay8.4%7.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.6%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.6%0.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.9%2.2%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.8%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay9.0%7.7%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.9%4.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay2.3%7.0%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Bg Snf Opco Llc. Chain: Serenity Estates (5 facilities).

OrganisationRole in the CMS recordInterestSince
Island City Equity Partners LLCIndirect ownership interestNOT APPLICABLE01/01/2023
Maj Consultants LLCIndirect ownership interestNOT APPLICABLE01/01/2023
Wheat Chaff LPIndirect ownership interestNOT APPLICABLE01/01/2023

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Volusia County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alliance Health and Rehabilitation CenterDeland13054475.4—27 Feb 2025
Beachside Center For Rehabilitation and NursingNew Smyrna Beach23954372.9—4 Feb 2026
Blue Palms Health and Rehabilitation Center of DelDeland60543915.0—2 Apr 2025
Carlton Shores Healthcare and Rehabilitation CenteDaytona Beach11855254.2—4 Apr 2024
Daytona Beach Health and Rehabilitation CenterDaytona Beach18055473.9—17 Jun 2025
Gardens Healthcare & Rehabilitation CenterDaytona Beach10854287.4$9K10 Dec 2025
Majestic OaksOrange City15055510.7—12 Dec 2024
Solaris Healthcare DaytonaDaytona Beach7355434.1—2 Jul 2025

All 29 facilities in Volusia County

Questions and answers

How many deficiencies has Terrace At Bishop'S Glen, The been cited for?

12 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Florida median is 18 per facility.

Has Terrace At Bishop'S Glen, The been fined?

Yes. CMS lists fines totalling $9K in the period covered.

How does staffing at Terrace At Bishop'S Glen, The compare?

Reported total nurse staffing is 3.7 hours per resident per day against a Florida median of 3.6 and a national average of 3.9.

Who operates Terrace At Bishop'S Glen, The?

It is part of the Serenity Estates chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Island City Equity Partners LLC, Maj Consultants LLC and Wheat Chaff LP. Individual owners and managers are not listed on this site.

When was Terrace At Bishop'S Glen, The last inspected?

The most recent survey or investigation in the CMS record is dated 11 Jun 2025; the most recent standard health survey was 11 Jun 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.