Oklahoma › Le Flore County › Poteau
The Oaks Healthcare Center
1501 Clayton Avenue, Poteau, OK 74953
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
The Oaks Healthcare Center is a For-profit, limited liability company nursing home in Poteau, Oklahoma, certified for 158 beds and caring for about 109 residents a day.
CMS gives it 1 of 5 stars overall, below the Oklahoma median of 2; the health inspection rating is 2, staffing 2 and quality measures 1.
Inspectors recorded 37 health deficiencies across the three most recent survey cycles (14, 12, 11 by cycle, most recent first), none at the actual-harm level. That is 23.4 per 100 beds, about the same as the state median of 21.2.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.1 hours per resident per day (0.1 RN), close to the Oklahoma median of 3.7; nursing staff turnover is 57.3%.
Compared with county, state and nation
| Measure | This facility | Le Flore Co. median | Oklahoma median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 1 | 2 | 3.0 |
| Health citations, 3 cycles | 37 | 28 | 20 | 28.7 |
| Citations per 100 beds | 23.4 | 30.4 | 21.2 | 26.8 |
| Total nurse hours per resident day | 3.1 | 3.9 | 3.7 | 3.9 |
| RN hours per resident day | 0.1 | 0.4 | 0.3 | 0.7 |
| Nursing staff turnover | 57.3% | 57.3% | 55.3% | 45.8% |
| Fines listed | $0 | $0 | $4,017 | — |
County and state figures are medians across facilities (6 in the county, 283 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Oklahoma average per facility for the same cycle, as published by CMS. Standard health survey dates: 26 Feb 2025, 27 Oct 2023.
Severity mix: D ×15 E ×22
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 3 Dec 2025 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Complaint investigation | Past Non-Compliance |
| 21 Aug 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 17 Sep 2025 |
| 21 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 17 Sep 2025 |
| 26 Feb 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 8 Apr 2025 |
| 26 Feb 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 8 Apr 2025 |
| 26 Feb 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 8 Apr 2025 |
| 26 Feb 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 8 Apr 2025 |
| 26 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 8 Apr 2025 |
| 26 Feb 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 8 Apr 2025 |
| 26 Feb 2025 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Standard survey | 8 Apr 2025 |
| 26 Feb 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 8 Apr 2025 |
| 26 Feb 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 8 Apr 2025 |
| 26 Feb 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 8 Apr 2025 |
| 26 Feb 2025 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Standard survey | 8 Apr 2025 |
| 1 Nov 2024 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Complaint investigation | 4 Dec 2024 |
| 23 Aug 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 25 Sep 2024 |
| 11 Jul 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 20 Aug 2024 |
| 11 Jul 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 20 Aug 2024 |
| 11 Jul 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 20 Aug 2024 |
| 11 Jul 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 20 Aug 2024 |
| 11 Jul 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 20 Aug 2024 |
| 27 Oct 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 11 Dec 2023 |
| 27 Oct 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 11 Dec 2023 |
| 27 Oct 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 11 Dec 2023 |
| 27 Oct 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 11 Dec 2023 |
| 27 Oct 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 11 Dec 2023 |
| 27 Oct 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 11 Dec 2023 |
| 27 Oct 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 11 Dec 2023 |
| 27 Oct 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 11 Dec 2023 |
| 27 Oct 2023 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Complaint investigation | 11 Dec 2023 |
| 27 Oct 2023 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 11 Dec 2023 |
| 13 Jul 2022 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Standard survey | 15 Aug 2022 |
| 13 Jul 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 15 Aug 2022 |
| 13 Jul 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 15 Aug 2022 |
| 13 Jul 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 15 Aug 2022 |
| 13 Jul 2022 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 15 Aug 2022 |
| 13 Jul 2022 | F0888 | Ensure staff are vaccinated for COVID-19 | E | Standard survey | 15 Aug 2022 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Oklahoma average. Turnover: nursing staff 57.3%, RNs 71.4%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Oklahoma median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 22.3% | 12.1% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 6.7% | 1.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.3% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.2% | 4.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.7% | 0.6% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 22.1% | 11.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.9% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 7.4% | 14.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: The Oaks Healthcare Center - Poteau, Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Bedlam Properties Ho LLC | Operational/managerial control | NOT APPLICABLE | 12/27/2024 |
| Matrix Provider Solutions LLC | Operational/managerial control | NOT APPLICABLE | 12/27/2024 |
| Bedlam Properties Ho LLC | Adp of the snf | NOT APPLICABLE | 01/06/2025 |
| Matrix Provider Solutions LLC | Adp of the snf | NOT APPLICABLE | 01/06/2025 |
| Poteau Nursing Center, LLC | Adp of the snf | NOT APPLICABLE | 01/06/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Le Flore County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Spiro Nursing Home, Inc. | Spiro | 95 | 4 | 4 | 4 | 9 | 9.5 | — | 3 Jun 2025 |
| Talihina Manor | Talihina | 69 | 4 | 3 | 3 | 21 | 30.4 | — | 3 Jul 2025 |
| Heavener Nursing & Rehababuse icon | Heavener | 84 | 1 | 1 | 2 | 35 | 41.7 | — | 11 Jun 2026 |
| Pocola Health and Rehababuse icon | Pocola | 90 | 1 | 2 | 3 | 28 | 31.1 | $14K | 25 Nov 2025 |
| Riverside Health Services | Arkoma | 56 | 1 | 2 | 1 | 14 | 25.0 | $90K | 6 May 2026 |
All 6 facilities in Le Flore County
Questions and answers
How many deficiencies has The Oaks Healthcare Center been cited for?
37 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Oklahoma median is 20 per facility.
Has The Oaks Healthcare Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at The Oaks Healthcare Center compare?
Reported total nurse staffing is 3.1 hours per resident per day against a Oklahoma median of 3.7 and a national average of 3.9.
Who operates The Oaks Healthcare Center?
Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Bedlam Properties Ho LLC and Matrix Provider Solutions LLC. Individual owners and managers are not listed on this site.
When was The Oaks Healthcare Center last inspected?
The most recent survey or investigation in the CMS record is dated 3 Dec 2025; the most recent standard health survey was 26 Feb 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.