Deficiency tags › F0585
F0585
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Category: Resident Rights Deficiencies. The wording is the CMS summary of the requirement; the full text is in the State Operations Manual, Appendix PP.
By state
"Share" is citations divided by the number of certified facilities in the state, so a value over 100% means more than one citation per facility on average.
| State | Citations | Share |
|---|---|---|
| California | 204 | 18% |
| Pennsylvania | 198 | 30% |
| Texas | 196 | 17% |
| Florida | 177 | 26% |
| Wisconsin | 133 | 41% |
| Washington | 125 | 65% |
| Michigan | 107 | 25% |
| Massachusetts | 91 | 27% |
| Illinois | 91 | 14% |
| Missouri | 90 | 18% |
| New York | 76 | 13% |
| West Virginia | 75 | 61% |
| Maryland | 69 | 31% |
| Colorado | 68 | 32% |
| Ohio | 63 | 7% |
| Indiana | 60 | 12% |
| Louisiana | 58 | 22% |
| Connecticut | 53 | 28% |
| Minnesota | 49 | 14% |
| North Carolina | 49 | 12% |
| Virginia | 39 | 13% |
| Oregon | 38 | 30% |
| Mississippi | 33 | 16% |
| Georgia | 32 | 9% |
| Montana | 32 | 52% |
| Kansas | 30 | 10% |
| New Jersey | 28 | 8% |
| New Mexico | 27 | 40% |
| Idaho | 22 | 28% |
| Iowa | 20 | 5% |
| Kentucky | 20 | 7% |
| Utah | 18 | 19% |
| Delaware | 16 | 36% |
| Oklahoma | 15 | 5% |
| Hawaii | 14 | 33% |
| Vermont | 13 | 39% |
| Nebraska | 11 | 6% |
| South Carolina | 11 | 6% |
| South Dakota | 10 | 10% |
| Alabama | 9 | 4% |
| Alaska | 9 | 45% |
| Wyoming | 8 | 22% |
| Tennessee | 7 | 2% |
| Nevada | 7 | 11% |
| New Hampshire | 6 | 8% |
| Maine | 5 | 6% |
| Arkansas | 5 | 2% |
| District of Columbia | 4 | 24% |
| Arizona | 4 | 3% |
| Puerto Rico | 2 | 22% |
| North Dakota | 2 | 3% |
| Rhode Island | 1 | 1% |
Most recent citations
Scope and severity letters (A–L)
Questions and answers
What does deficiency tag F0585 mean?
F0585 is cited when a nursing home fails to: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. It falls under resident rights deficiencies in the CMS requirements for long-term care facilities.
How common is F0585?
2,530 citations at 2,128 facilities (14% of all certified nursing homes) over the three most recent survey cycles; 5 were at the actual-harm or immediate-jeopardy level.
Which states cite F0585 most?
California (204), Pennsylvania (198), Texas (196), Florida (177), Wisconsin (133).