South Carolina › Florence County › Florence
The Palms At Florence
4438 Pamplico Highway, Florence, SC 29505
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
The Palms At Florence, in Florence, South Carolina, is certified for 163 beds under for-profit, limited liability company ownership.
CMS gives it 5 of 5 stars overall, above the South Carolina median of 3; the health inspection rating is 4, staffing 4 and quality measures 5.
Inspectors recorded 10 health deficiencies across the three most recent survey cycles (3, 1, 6 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 6.1 per 100 beds, fewer than the state median of 12.6.
CMS lists 1 penalty in the period covered: fines totalling $8K.
Reported nurse staffing is 3.9 hours per resident per day (0.5 RN), close to the South Carolina median of 3.6; nursing staff turnover is 34.5%.
Compared with county, state and nation
| Measure | This facility | Florence Co. median | South Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 10 | 10 | 11 | 28.7 |
| Citations per 100 beds | 6.1 | 11.5 | 12.6 | 26.8 |
| Total nurse hours per resident day | 3.9 | 3.5 | 3.6 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 34.5% | 48.5% | 45.3% | 45.8% |
| Fines listed | $7,901 | $0 | $4,271 | — |
County and state figures are medians across facilities (9 in the county, 187 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: South Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 4 Apr 2025, 25 Oct 2023.
Severity mix: G ×1 D ×6 E ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 4 Apr 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 2 May 2025 |
| 4 Apr 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 2 May 2025 |
| 4 Apr 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 2 May 2025 |
| 25 Oct 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 20 Nov 2023 |
| 2 Dec 2021 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Standard survey | 24 Dec 2021 |
| 2 Dec 2021 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 24 Dec 2021 |
| 2 Dec 2021 | F0908 | Keep all essential equipment working safely. | E | Standard survey | 24 Dec 2021 |
| 2 Dec 2021 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 24 Dec 2021 |
| 2 Dec 2021 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 24 Dec 2021 |
| 2 Dec 2021 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 24 Dec 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 25 Oct 2023 | Fine | $7,901 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the South Carolina average. Turnover: nursing staff 34.5%, RNs 15.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | South Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 8.6% | 10.7% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.7% | 0.9% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.9% | 2.9% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.9% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.4% | 11.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.6% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 9.5% | 14.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Commander Operator Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Commander Operator Holdco, LLC | 5% or greater direct ownership interest | 100% | 11/01/2021 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Florence County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Honorage Nursing Center | Florence | 88 | 5 | 5 | 4 | 6 | 6.8 | — | 30 May 2024 |
| Presbyterian Communities of South Carolina-Florenc | Florence | 25 | 5 | 4 | 4 | 6 | 24.0 | — | 7 Aug 2025 |
| Lake City Scranton Healthcare Center | Scranton | 88 | 4 | 4 | 2 | 21 | 23.9 | — | 30 Jul 2025 |
| Southland Health Care Center | Florence | 88 | 4 | 4 | 3 | 3 | 3.4 | — | 8 Jan 2026 |
| Veteran Village | Florence | 52 | 4 | 4 | 3 | 6 | 11.5 | $41K | 11 Oct 2024 |
| Faith Healthcare Center | Florence | 104 | 2 | 2 | 4 | 16 | 15.4 | $8K | 11 Mar 2026 |
| Heritage Post Acute | Florence | 132 | 2 | 3 | 3 | 10 | 7.6 | — | 7 Feb 2026 |
| Carlyle Senior Care of Florence | Florence | 88 | 1 | 2 | 2 | 17 | 19.3 | — | 26 Mar 2026 |
All 9 facilities in Florence County
Questions and answers
How many deficiencies has The Palms At Florence been cited for?
10 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The South Carolina median is 11 per facility.
Has The Palms At Florence been fined?
Yes. CMS lists fines totalling $8K in the period covered.
How does staffing at The Palms At Florence compare?
Reported total nurse staffing is 3.9 hours per resident per day against a South Carolina median of 3.6 and a national average of 3.9.
Who operates The Palms At Florence?
Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Commander Operator Holdco, LLC. Individual owners and managers are not listed on this site.
When was The Palms At Florence last inspected?
The most recent survey or investigation in the CMS record is dated 4 Apr 2025; the most recent standard health survey was 4 Apr 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.